Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Yes! Your Telstra TV lets you watch movies and TV shows, play music and view photos stored on external devices. 

Here’s how:

  1. Plug your external device into the USB port on the back of your Telstra TV box
  2. Go to the ‘apps’ menu on Your Telstra TV 
  3. Add the ROKU Media Player app 
  4. n the ROKU app, select Video, Music, or Photo 
  5. Select the show or music you want to play 
  6. Select OK

Good to know:

Telstra TV can play these file types:

  • Video – MKV, MP4, MOV, WMV
  • Music – ACC, MP3, WMA, FLAC, WAV
  • Photo – JPG, PNG, GIF (non-animated)

How do I stop a video?

On your Telstra TV remote control select UpBack or Home.

How do I see the cover artwork?

Save a JPG file of the cover artwork in the same folder as the movie or album on your external hard drive or USB stick. 

How do I get Dolby Digital or DTS?

Use an HDMI cable to connect your Telstra TV to a television with Dolby Digital or DTS. 






Still need to get in touch


Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store
Help for other tech

We can help setup & protect your computers, smart devices, printers & gaming consoles

Visit us