Telstra TV

Showing 26 articles

• How do I cancel my Foxtel from Telstra service?

• Get started with the Foxtel app

• Troubleshooting the Foxtel app

• Access Mobile Foxtel or the Foxtel app

• Everything you need to know about the Foxtel app

• Remove your Apple Music Subscription

• My TV antenna cable is plugged in but the channel scan won’t find any channels

• I can see additional channels or channels are missing

• I can’t see any program information when I bring up the TV Guide

• How do I enable Parental Controls for live TV?

• How do I watch movies and TV shows with closed captions?

• Can I record movies and TV shows?

• What do I do if the video speed keeps buffering?

• Who do I contact if I have a problem with one of my subscriptions?

• My remote control isn’t working

• How do I turn off my Telstra TV?

• My Telstra TV not listed when pairing Telstra TV Mobile App to device

• Why do I need to connect my antenna cable?

• What can I do with the Telstra TV Aerial Accessory Pack?

• Why do I see an error message ‘A Telstra broadband connection is required’?

• Why do I need to be on a Telstra broadband connection for my Telstra TV?

• My Telstra TV chose a screen resolution that isn’t correct for my TV.
  How can I change it?

• What should I do if I get a HDCP error?

• What should I do if I get the error message ‘Your Telstra TV is disabled’?

• How do I watch FOXTEL Now on my mobile?

• What is FOXTEL Now?

• How do I watch FOXTEL Now on a Telstra TV®?

• How do I add Foxtel Now to my Telstra TV®?

• How to manage your Foxtel from Telstra subscription online

• Start using BigPond Movies

• Setting up my Telstra TV

• How do I watch a video or listen to music from an external source?

  Your Telstra TV comes with a USB port for external storage devices that allows you to play movies, videos, music, or view photos that you’ve stored on your external devices.

  Please note, the microSD slot can only be used to expand internal storage for apps, so you’ll need to use the USB port to play media files with your Telstra TV.

  1. Plug your external device into the USB port on the back of your Telstra TV box
  2. Add the ROKU Media Player app via the apps menu
  3. In the app, select the media type you want to play (video, music or photo). Please note, only Telstra TV-compatible content will be shown:
     
     
     • Video – *.MKV, *.MP4, *.MOV, *.WMV
     • Music- *.ACC, *.MP3, *.WMA, *.FLAC, *.WAV
     • Photo- *.JPG, *.PNG, *.GIF (non-animated)
        
  4. Select ‘OK’ once you’ve chosen your content

  To stop video playback, select Up or Back or Home on your Telstra TV remote control.

  To show cover artwork for a video or music, save a JPG file with a cover artwork under the same name as the video or movie and save both files in the same folder.

  Please Note : To play Dolby Digital in MKV, MP4 and MOV movies, or DTS in MKV movies, connect your Telstra TV device using a HDMI cable to your compatible TV or receiver capable of decoding Dolby Digital or DTS.
   

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• Deactivate a Telstra TV through factory reset

• Sign up to Apple Music

• Manage my Apple Music service

• My Apple Music subscription

• Order and view events from Main Event on Foxtel from Telstra

• Suspend Foxtel service

• Apple Music payments and billing

• Apple Music privacy

• Contact Foxtel support

• Fix T-Box remote control problems

• Get Foxtel from Telstra by itself or add it to an eligible bundle

• How data-free music streaming with Apple Music works

• Troubleshooting on your T-Box