This article explains how to suspend your Foxtel from Telstra service and the charges and conditions involved.
How do I suspend my Foxtel from Telstra service?
Call 13 22 00 and say ‘Foxtel’.
Can I suspend my Foxtel from Telstra service if it’s part of a bundle?
No. You can only suspend a Foxtel from Telstra service if it’s not included in a Telstra Bundle.
How often can I suspend my Foxtel from Telstra service?
You can suspend your Foxtel from Telstra service as many times as you like.
How long can I suspend my Foxtel from Telstra service for?
The minimum suspension period is one week
The maximum suspension period is 12 months.
What happens when I suspend my Foxtel from Telstra service?
Your contract gets extended by the suspension period (unless you are no longer in contract)
You can’t watch any Foxtel from Telstra content while it is suspended
You can’t use any other Foxtel services like recorded programs or the Foxtel app
Is there a fee to suspend a Foxtel from Telstra service?
Yes. There is a suspension fee of $5 a month. It may be more if you’re on a Foxtel from Telstra special offer.
Still need to get in touch
Contact us
Prefer to talk to someone over the phone? We're here to answer your questions.