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This article explains how to suspend your Foxtel from Telstra service and the charges and conditions involved.

How do I suspend my Foxtel from Telstra service?

Call 13 22 00 and say ‘Foxtel’. 

Can I suspend my Foxtel from Telstra service if it’s part of a bundle?

No. You can only suspend a Foxtel from Telstra service if it’s not included in a Telstra Bundle.

How often can I suspend my Foxtel from Telstra service?

You can suspend your Foxtel from Telstra service as many times as you like.   

How long can I suspend my Foxtel from Telstra service for?

  • The minimum suspension period is one week

  • The maximum suspension period is 12 months.

What happens when I suspend my Foxtel from Telstra service?

  • Your contract gets extended by the suspension period (unless you are no longer in contract)

  • You can’t watch any Foxtel from Telstra content while it is suspended

  • You can’t use any other Foxtel services like recorded programs or Foxtel GO

Is there a fee to suspend a Foxtel from Telstra service?

Yes. There is a suspension fee of $5 a month. It may be more if you’re on a Foxtel from Telstra special offer.

 

 

 

 

 

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