Foxtel from Telstra

Showing 23 articles

• How to disable external control protocol

• Why does BigPond Movies need my email address?

• Why do you need credit card details if I’m paying with a BigPond Movies Gift Card?

• How soon does BigPond have a new release movie?

• Why can’t I watch a BigPond movie that I bought?

• What do the classifications mean on BigPond Movies?

• Why is my Telstra TV unable to find any channels?

• What if I can’t pair my Telstra TV to the Telstra TV app?

• Troubleshooting your Telstra TV

• Why have I lost some channels on my Telstra T-Box?

• How do I cancel my Foxtel from Telstra service?

• How do I get the Foxtel app?

• Troubleshooting the Foxtel app

• Access Mobile Foxtel or the Foxtel app

• What is the Foxtel app? 

• How do I remove Apple Music from my account?

• My TV antenna cable is plugged in but the channel scan won’t find any channels

• I can see additional channels or channels are missing

• I can’t see any program information when I bring up the TV Guide

• How do I enable Parental Controls for live TV?

• How do I turn on closed captions on my Telstra TV?

• Can I record movies and TV shows with the Telstra TV?

• What do I do if the video speed keeps buffering?

• Who do I contact if I have a problem with one of my subscriptions?

• My remote control isn’t working

• How do I turn off my Telstra TV?

• My Telstra TV not listed when pairing Telstra TV Mobile App to device

• How to find movies or TV shows using Telstra TV Search

• Why do I need to connect my antenna cable?

• How do I connect the Telstra TV Aerial Accessory Pack?

• Why do I see an error message ‘A Telstra broadband connection is required’?

• Do I need to be on Telstra broadband to watch Telstra TV^®?

• My Telstra TV chose a screen resolution that isn’t correct for my TV.
  How can I change it?

• What should I do if I get a HDCP error?

• What should I do if I get the error message ‘Your Telstra TV is disabled’?

• How do I watch FOXTEL Now on my mobile?

• What is FOXTEL Now?

• How do I watch FOXTEL Now on a Telstra TV®?

• Telstra – How do I download the Foxtel Now on Telstra TV®? – Support

• Can I watch the same shows on the Foxtel app as I can on Foxtel?

• Does the Foxtel app use my data allowance?

• How do I get my Foxtel from Telstra service in another room?

• How do I watch Pay Per View shows on Foxtel from Telstra?

• Can I watch free to air channels on my Foxtel from Telstra set-top box?

• Can I change channel packs in my Foxtel from Telstra package?

• How do I upgrade my Foxtel set-top box?

• How do I get Foxtel HD?

• What is Foxtel On Demand?

• What is the Foxtel Store?

• What other apps do Foxtel offer?

• Which features do you get on the different Foxtel viewing options?

• Can I watch BigPond Movies on more than one device?

• What do I need to know about renting BigPond Movies?

• Do I need a Telstra ID to watch a BigPond movie?

• Does BigPond Movies have Closed Captions?

• Does BigPond Movies use data?

• How is BigPond Movies different to Netflix, Stan or Foxtel Now?

• How long are BigPond Movie vouchers valid for?

• What do I need to know about using my credit card with BigPond Movies?

• Can I get BigPond Movies without a credit card or Telstra Bill?

• Why has BigPond Movies changed from downloading to streaming technology?

• What system requirements do I need for BigPond Movies?

• How to manage your Foxtel from Telstra subscription online

• Start using BigPond Movies

• Setting up my Telstra TV

• How do I activate my Telstra TV^®?

• How do I add or remove an app on my Telstra TV^®?

• Can I play shows and music from a hard drive or USB stick on my Telstra TV®?

• How much data does a Telstra TV^® use?

• What should I do if my Telstra TV^® won’t turn on?

• My Telstra TV says ‘Connection Dropped’ when I try to activate

• My Telstra TV is freezing

• How do I reset my Telstra TV^®?

• Sign up to Apple Music

• Your Apple Music questions answered

• My Apple Music subscription

• Connect multiple T-Box devices to a Home Network

• Order and view events from Main Event on Foxtel from Telstra

• Can I suspend my Foxtel from Telstra service?

  Can I suspend my Foxtel from Telstra service?

  This article explains how to suspend your Foxtel from Telstra service and the charges and conditions involved.

  How do I suspend my Foxtel from Telstra service?

  Call 13 22 00 and say ‘Foxtel’. 

  Can I suspend my Foxtel from Telstra service if it’s part of a bundle?

  No. You can only suspend a Foxtel from Telstra service if it’s not included in a Telstra Bundle.

  How often can I suspend my Foxtel from Telstra service?

  You can suspend your Foxtel from Telstra service as many times as you like.   

  How long can I suspend my Foxtel from Telstra service for?

  • The minimum suspension period is one week

  • The maximum suspension period is 12 months.

  What happens when I suspend my Foxtel from Telstra service?

  • Your contract gets extended by the suspension period (unless you are no longer in contract)

  • You can’t watch any Foxtel from Telstra content while it is suspended

  • You can’t use any other Foxtel services like recorded programs or the Foxtel app

  Is there a fee to suspend a Foxtel from Telstra service?

  Yes. There is a suspension fee of $5 a month. It may be more if you’re on a Foxtel from Telstra special offer.
  

   

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• What happens when my 6 month Apple Music membership ends?

• Apple Music privacy

• Where can I get help with Foxtel?

• Fix T-Box remote control problems

• Get Foxtel from Telstra by itself or add it to an eligible bundle

• Get Foxtel on T-Box

• Hide channels on T-Box

• My Media on T-Box

• T-Box Catch Up TV

• Sign up for BigPond Movies on T-Box

• T-Box Remote App

• Can I listen to Apple Music data-free?

• Troubleshooting on your T-Box

• Use BigPond Video with T-Box

• My Telstra TV bonus offers

• What should I do if I see ‘Sorry, too many open videos. Please try again later’?

• Which devices can I watch BigPond Movies content on?

• Why isn’t my BigPond Movies Gift Card or voucher working?

• Why does my movie or TV show on BigPond Movies keep freezing?

• How do I reset my BigPond Movies account PIN?

• How do I report a show with bad quality picture or sound on BigPond Movies?

• How do I retrieve my BigPond Movies username or password?

• How do I subscribe or unsubscribe from the BigPond Movies newsletter?

• How do I get BigPond Movies?

• How do I redeem a BigPond Movies Gift Card?

• How do I change my BigPond Movies payment details?

• Can I use a gift card as part payment on BigPond Movies?

• How do I see a list of the movies and TV shows I’ve bought on BigPond Movies?

• Do I get a receipt when I buy a movie or TV show on BigPond Movies?