Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

Cable connections use coaxial cable to deliver internet and pay TV services to your home. Cable internet connections are generally faster than ADSL connections.

ADSL connections use the copper phone line to deliver internet, and still allow you to use the line for a home phone service. ADSL speeds can vary depending on the distance to the exchange.

There are different types of fixed broadband technologies available depending on your address. Check what’s available at your address.

Good to know:

  • The nbn™ network will ultimately replace existing Cable and ADSL services almost everywhere in Australia.
  • Telstra Mobile Broadband is an option for internet that uses the Telstra mobile network.

 

If you’re still experiencing problems, please chat with us now on 24x7 Chat

 

 

 

 

Still need to get in touch

CrowdSupport®

Have a question? Ask our Customer Forum.

Go to CrowdSupport
Contact us

Prefer to talk to someone over the phone? We're here to answer your questions.

Contact us
Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Find a store