Telstra 24x7 My Account, the My Telstra app and the Telstra 24x7 app let you manage your account and services from your computer, compatible smartphone or tablet.

You can:

  • Check your estimated usage (post-paid mobile) or balance (Pre-Paid mobile)
  • Recharge or change your Pre-Paid offer
  • Check your estimated home broadband data usage
  • Request a data top up for your home broadband service at no extra cost (up to 3 times a calendar year on selected plans)
  • Add Voice and Data packs (post-paid mobile)
  • Add Plus packs (Pre-Paid mobile)
  • Track your nbn™ service order and re-schedule appointments
  • View and pay your bills
  • Update your billing address and change your bill type*
  • Manage Premium SMS services
  • Manage International Roaming
  • Get Telstra Thanks and Apple Music offers
  • Access Support and Diagnostic tools

Good to know:

  • Some app features aren't available for some devices
  • *These features are only available on Telstra 24x7 My Account
     

Help with our app or website

Got a question? We can guide you through using our app or website.

 

 

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