Update your browser to stay safe online

If you're seeing this message, you may need to update your browser.

Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware.

You also may have problems viewing our latest site features, as Telstra's website does not support outdated browsers. Find out more about staying safe online.

To access Telstra Mail™® you need to have one of these newer, more secure browsers:

  • Internet Explorer 10, 11 or above
  • Firefox 31 or above
  • Chrome 36 or above
  • Safari 6.1 or above (on OS X v10.7 and 10.8)
  • Safari 7.0 or above (on OS X v10.9 and above)


To upgrade your browser :

Just use one of the links below. Upgrading should be free, although data usage may apply.


Apple (Computer)


iPhone, iPad

Internet Explorer













What if I can’t upgrade my browser?

You can try to access your Telstra emails using:

  • the browser on your mobile phone
  • the email software on your desktop computer






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