My Telstra Mail storage is full, how do I fix it?
Find out how you can check, manage, and free up your Telstra Mail storage space.
Take me to
To free up storage in Telstra Mail
Move unwanted emails to the ‘Trash’ folder. Emails in the Trash folder will be permanently deleted after 7 days.
To empty the ‘Trash’ folder immediately:
- Hover the cursor over the ‘Trash’ folder
- Select the trashcan symbol.
Frequently asked questions
Telstra gives you 10GB of storage per email address for your emails, contacts and attachments.
We will email you when your storage is full.
You can still access your Telstra email, but you won’t be able to send or receive emails.
To send and receive emails you need to reduce your storage to less than 10GB.
- Sign in to webmail
- Select Settings at the top right
- Select Mail from the left-hand menu.
You'll see your usage at the bottom of the page.
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