Set up Telstra Mail on Apple Mail

To set up Telstra Mail in your own software, you’ll need to know our server details. Follow the step-by-step instructions for your software to get started.

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    Before you start

    You'll need your Telstra email address and password. Retrieve your Telstra email address or reset your password.

    Add a Telstra email address to Apple Mail:

    1. Go to the Apple menu and select Mail, then select Preferences 
    2. On the ‘Accounts’ tab, select the + symbol
    3. Enter your name, your Telstra email address and password, and select Sign in 
    4. Select Done Your new email account should be successfully added.  BUT if automatic set-up doesn’t work:
    5. Select Next to set up your Telstra email address manually. 
    6. Manually enter the configuration settings below:
      • Account type: IMAP 
      • Incoming email server:
      • Outgoing (SMTP) email server: Select ContinueIncoming Mail Security 
      • Use Secure Sockets Layer (SSL): Ticked
      • Authentication: Password Outgoing Mail Server 
      • Outgoing mail server:
      • Use Authentication: Ticked Outgoing Mail Security 
      • Use Secure Sockets Layer (SSL): Ticked
      • Authentication: Password Account Summary 
      • Take account online: Ticked 
    7. Select Create. Your new email account should now be added.

    For more information, visit Apple's guide to changing server settings in Mail on Mac.

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