How do I sync my Telstra Mail contacts and calendar to my device?

Step-by-step instructions to sync your email contacts and calendar to iPhone, iPad and Android phones, tablets and smart watches.

Search suggestions will appear below the field as you type
    No results found

    For iPhone and iPad

    To sync contacts:

    1. Open Settings, then select Mail then Contacts then Calendars
    2. Select Add Account, then select Other
    3. Select Add CardDAV Account
    4. For Server enter: contacts.telstra.com
    5. For Username enter your Telstra email address. Forgotten your username? Retrieve your username
    6. For Password enter your case-sensitive password. Forgotten your password? Reset your password
    7. Select Next.
       

    Good to know: To see if your device has synced, check if the email contacts have updated.
     

    To sync calendar:

    1. Open Settings, then select Mail then Contacts then Calendars
    2. Select Add Account, then select Other
    3. Select Add CalDAV Account
    4. For Server enter: calendar.telstra.com
    5. For Username enter your Telstra email address. Forgotten your username? Retrieve your username
    6. For Password enter your case-sensitive password. Forgotten your password? Reset your password
    7. Select Next.
       

    Good to know: To see if your device has synced, open your calendar app and check if your events have updated.

    For Android Devices

    Android devices don’t include an app for syncing calendars or contacts application.

    • You can download a syncing app for Android from the Google Play store
    • Just search for CalDAV or CardDAV apps.
       

    To sync contacts and calendar

    You’ll need to enter the following information when you’re setting up the syncing app:

    • For ‘CalDAV server’ enter: calendar.telstra.com
    • For ‘CardDAV server’ enter: contacts.telstra.com 

    Rather get in touch? Let's get you connected

    Sign in to the My Telstra app

    View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more

    Chat with us

    If you don't use My Telstra, you can still chat with us online.

    Multilingual support

    If you'd like to speak with us in your preferred language, we've got you covered.