How do I change my Telstra Mail password?

Find out how to change or reset your Telstra email password.

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    To reset your Telstra Mail password, you’ll need the following:

    • Your username
    • Your date of birth.
    • Access to the email or contact mobile number you have registered with us, so we can send a one-time code and verify your identity.

    Reset your password

    Good to know: If you use an email app or program like Outlook or Windows Mail, you'll need to update your password there too.

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