Troubleshoot my email issues

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    If you’re having trouble with your email, Telstra’s smart troubleshooting tool can help identify an email problem and provide instructions to fix it. The tool works with many popular Mac and Windows mail programs including Outlook, Apple Mail, and Windows Mail.

    Troubleshoot a problem

    Can it find my POP3 details?

    Yes - the smart troubleshooting tool can provide all POP3, IMAP and SMTP details for use with mobile phones and tablets.

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