If you’re having trouble with your email, Telstra’s smart troubleshooting tool can help identify an email problem and provide instructions to fix it. The tool works with many popular Mac and Windows mail programs including Outlook, Apple Mail, and Windows Mail.
Can it find my POP3 details?
Yes - the smart troubleshooting tool can provide all POP3, IMAP and SMTP details for use with mobile phones and tablets.
Rather get in touch? Let's get you connected
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more
We're here to answer your questions.
If you'd like to speak with us in your preferred language, we've got you covered.