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$85 /mth
Download: 30 - 570Mbps
Upload: 4 - 70Mbps
Average/typical busy period speeds/ranges may vary over time. Speeds experienced may be slower and can vary due to a number of factors and will change over time.
Download: 30 - 570Mbps
Upload: 4 - 70Mbps
Average/typical busy period speeds/ranges may vary over time. Speeds experienced may be slower and can vary due to a number of factors and will change over time.
Download: 30 - 570Mbps
Upload: 4 - 70Mbps
Average/typical busy period speeds/ranges may vary over time. Speeds experienced may be slower and can vary due to a number of factors and will change over time.
$93 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
$93 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
$85 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
$85 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
$109 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
$109 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
$95 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring.
$113 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
$95 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
Download: 13 - 143Mbps
Upload: 2 - 15Mbps
$99 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
$113 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
$99 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
$119 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
$129 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
$129 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
$139 /mth
Get 50% off for 2 months
Add code at checkout. Online only. For new services. Ends 9 March 2026. View details.
You can buy a Telstra Smart Modem 4 or you can choose to bring your own compatible modem. Learn more about BYO modem compatibility.
If you're using your own modem, we will not know if it supports the full speed of your selected plan. Please check your modem’s specs to confirm compatibility. You should be able to find this on your modem’s label, instruction manual or the modem manufacturer’s website.
You will also need a Cat5e or higher ethernet cable to achieve your plan speed (the cable type is printed in small text along the cable itself).
If you're using your own modem, we will not know if it supports the full speed of your selected plan. Please check your modem’s specs to confirm compatibility. You should be able to find this on your modem’s label, instruction manual or the modem manufacturer’s website.
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We block millions of cyber threats every day and monitor our network 24/7 to help protect against suspicious activity.
Choose a plan that suits your needs. Whether you take up our modem or bring your own, we’ve got an option for you.
Get the help you need from a range of Aussie-based support. Message us online, call our local team or visit your local store.
Rated #1 by the ACCC for nbn average download speeds. ACCC, Measuring Broadband Australia, June 2025.
Every household is different, so start by thinking about how many people use the internet in your home, and what they use it for. Are there just a few of you streaming and browsing? Or are you a family who all love streaming and gaming at the same time? Then think about speed; generally, the more devices and data-intensive apps being used at once, the higher the speed you’re likely to need. You can compare Telstra home Wi-Fi plans and read the ‘Great for’ descriptions to find which WI-FI plan is right for you.
Our Internet Only plans give you just what you need to get online: a reliable internet connection and the flexibility to bring your own modem or choose one from us.
If your home needs more, our plans with a reliable internet connection, Telstra Smart Modem included for use and phone line offer more features. Including extras, like SmartFix that scans for internet connection issues and can solve them automatically and mobile network backup, which can help you stay connected even if something goes wrong.
Mobile coverage required. Speeds capped at 25/5 Mbps. Actual speeds may be lower.
You can change plans within the same plan type once a month or cancel anytime. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee.
If you would like to move between an Internet Only nbn plan and an nbn plan with Telstra Smart Modem included for use, call 13 22 00.
It depends on the modem and the type of internet connection (e.g. FTTP, FTTN, HFC). If your modem supports the required technology and settings, it might work, but set up may require manual configuration.
For help with set up and troubleshooting, refer to our Set up my BYO modem guide or How do I check if my BYO modem is compatible with Telstra services?
Telstra nbn plans with modem and phone line all include a Telstra Smart Modem 4 with mobile network backup. So if there’s an nbn outage, the modem switches to our mobile network to help keep you connected. Once the outage is fixed, the modem switches back. In many cases, you won’t even know this has happened.
Telstra Smart Modem 4 included for use for new nbn with voice services. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee. Backup available with eligible plans only. Mobile coverage required. Speeds capped at 25/5 Mbps. Actual speeds may be lower.
Different homes have different types of internet available to them, and nbn may not be suitable for you. Is 5G in your area, or do you need satellite?
The easiest way to find out which type of internet is best for your home is to check your address.
Telstra’s range of tech solutions covers nbn, 5G internet, Satellite internet and Opticomm internet. So no matter where you live, we’ll find the best tech solution to suit your home. Check your address now
5G Internet available in select areas and eligible customers only, limited number of services available per postcode. Satellite Home Internet availability subject to Starlink’s satellite network capacity.
If you bring your own modem and no technician appointment is needed, you could be online in as little as 24 hours.
We’ll usually get you connected in 3-6 days after processing your order.
If you’re using a Telstra Smart Modem, expect it to arrive in:
A technician may visit for a fibre upgrade or new connections, which may come with charges and longer connection times.
If you choose a Telstra nbn plan ‘with modem and phone line’, a Telstra Smart Wi-Fi Modem is included for use. You can set it up yourself - no tech skills required.
You can get your modem and gear connected by a Telstra professional technician for a one-off fee of $230.
Additional costs apply for non-standard installations if you have complex cabling requirements. If you have purchased an Internet Only plan without a Telstra Smart Modem, Telstra may not be able to assist with third-party modem installation.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you , and we will let you know at the time of confirming your order and you will have the option to cancel.
Additional costs may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
The nbn upgrade is a free connection upgrade to Fibre to the Premises (FTTP) technology provided by nbn co ltd. It gives you access to choose higher speed Home Internet plans, which will allow you:
To get the upgrade from nbn co ltd. you need to be on an FTTC or FTTN connection in a selected area and meet the nbn requirements for eligibility.
To find out if you're eligible, enter your address in the address checker at the top of the page. If you are eligible, you’ll see a message telling you the upgrade is available. The next steps are easy:
The free nbn fibre upgrade is for standard installation only.
They’re faster internet speed tiers which nbn co has made available through providers like Telstra. If you're an eligible customer on Fibre to the Premises (FTTP), Hybrid Fibre Coaxial (HFC) nbn or an Opticomm connection—and you have Telstra’s Premium, Ultimate or Ultrafast Home Internet plan—you can access these upgraded nbn speeds.
The new high speed tiers come with faster download and upload speeds than current nbn plans. They can help give you a better internet experience, especially if your household has multiple connected devices that might be streaming in 4K, gaming and making video calls all at once.
The speed upgrade will be applied automatically to eligible services at no extra cost.
Telstra Upfront Premium |
Telstra Upfront Ultimate |
Telstra Upfront Ultrafast |
|
|---|---|---|---|
New Speed Tier For FTTP and HFC nbn connections |
500 Mbps download / 50 Mbps upload | 750 Mbps download /50 Mbps upload | 1000 Mbps download / 100 Mbps upload |
New Typical Busy Period Speeds (7pm-11pm) For FTTP and HFC nbn connections |
450 Mbps* download / 40 Mbps upload | 675 Mbps* download / 40 Mbps upload | 815 Mbps download / 80 Mbps* upload |
*We currently lack sufficient data to determine the typical busy period speeds for this plan 7pm-11pm - the information here is an estimate only. We will update the speeds once sufficient data is available. Actual speeds experienced may be lower and may vary due to factors including modem and cabling and in-home set up and wiring.
To get the new speeds, you need to have the Telstra Premium, Ultimate or Ultrafast Home Internet Plan and be connected to Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC) technology.
If you're not on Fibre to the Premises (FTTP) or Hybrid Fibre Coaxial (HFC), you'll need to upgrade your nbn connection to access the new speeds and make sure you're on an eligible plan. Learn how on our nbn® tech upgrade page.
No, the current plan prices have not changed with the nbn speed upgrade - only the speeds they come with has changed.
Telstra Home Internet plans include a range of industry-leading security measures to keep you safer online.
Included for use for new internet with voice services and 5G internet services. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee.
The best way is to start with a powerful Wi-Fi modem. If you purchase a Telstra Home Internet plan with modem and phone line, the Telstra Smart Modem 4 is included for use. It’s designed to maximise your Wi-Fi performance and includes the latest Wi-Fi 7 technology.
You can also optimise your Wi-Fi coverage by following our tips to Improve Wi-Fi range and speeds. The tips can also be used if you have your own non-Telstra modem - ie: you are on an ‘Internet only’ Telstra plan.
You can also sign in to My Telstra and under your ‘Internet and phone’ service, choose ‘Improve your connection’ for a range of options including speed tests and troubleshooting.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
We’re still calculating typical busy period upload speeds 7pm-11pm on Ultrafast - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. Plan avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.
Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Bonus points will be applied to your account within 14 days of service activation or enrolment in Telstra Plus, whichever happens last.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn® tier figures represent wholesale maximum network speeds during off-peak periods. The nbn® tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn® tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
We’re still calculating typical busy period upload speeds 7pm-11pm on Ultrafast - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. Plan avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
Mobile backup is available with eligible plans only and to premises in mobile coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Mobile backup is available to premises in mobile coverage areas. Check coverage at telstra.com/coverage. In the event of a fault on the nbn, our Smart Modem can switch your service to our mobile network automatically. We’ll switch your service back to the nbn when the fault is resolved.
The mobile network backup service is uncapped and unshaped when there’s a fault. This means there is no limit on data allowance or speed, and it's included in the plan, so you don't have to worry about additional charges. Mobile coverage required. Only available with eligible plans.
Modem included for use with new nbn with voice services. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee. Backup available with eligible plans. Mobile coverage required.
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Bonus points will be applied to your account within 14 days of service activation or enrolment in Telstra Plus, whichever happens last.
Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.
This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.
Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.
Once you exceed your included data allowance, your download speed will be capped at 25Mbps, and slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.
If you cancel your plan in the first 24 months your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you will charged a $400 non-return fee.
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