Telstra Smart Modem 3. Get a better Wi-Fi experience.

Switching nbn providers? The modem matters. Here’s why Telstra Smart Modem 3 delivers a better home Wi-Fi experience.

How to switch nbn providers

Change to unlimited data nbn with no connection fee in 2 easy steps:

  1. Choose your nbn plan

  2. Sign up and we'll do the rest

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You can connect to the nbn network via Hybrid Fibre Coaxial technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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You can connect to the nbn network via Fibre to the Premises technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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You can connect to the nbn network via Fibre to the Building technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to the nbn network via Fibre to the Node technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to the nbn network via Fibre to the Curb technology.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.

We’ll check your maximum speeds later

At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Maximum nbn speeds at your address

  • 0000Mbps - 0000Mbps
    Download speed
  • 0000Mbps - 0000Mbps
    Upload speed
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to the nbn network via Fixed Wireless technology. Please call us on 1800 993 728 to find out more and connect.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via Cable now

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via ADSL now

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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You can connect to 5G Wireless Internet.
Your address
Your address needs a new nbn connection. A $300 New Development Charge applies.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
nbn co’s equipment shortage is over
Great news! You're almost ready to connect to the nbn.

In the meantime, check out our great range of internet plans. While you wait, you may be able to use mobile broadband at your address to get connected. If you have any questions, please message us.
Your address
Our nbn, ADSL and cable plans are currently unavailable in your area.
However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us.
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Choose your Upfront Internet plan

If you leave within 24 months, return your modem or pay a $200 non return fee. For new home phone numbers and new Telstra customers only. See what add-ons are coming soon to Upfront plans.

These plans don’t include paper bills, require you to use direct debit payments, are not available with a professional install and are not suitable for Priority Assist customers. If you need any of those things, check out our other internet plans

 

Presubmit Modal
SubInstall Modal Failure Modal

SMART MODEM GEN 3 REVIEW

Why the modem matters

Watch expert tech reviewer Elly Awesome put our new modem through its paces and see why it outperforms our major competitors' modems.

Wi-Fi 6. It's the new black.

Wi-Fi 6 is the next big thing in Wi-Fi technology. It accommodates many more devices at greater speeds on a single Wi-Fi network. Smart Modem 3 is already Wi-Fi 6 certified, so you'll enjoy:

  • Up to 4 times more capacity
  • Up to 12 devices streaming at once
  • Up to 40% faster data rates
  • Longer battery life for your connected devices

Why switch to Telstra nbn?

You may want better speeds, or a more reliable connection. Or you may just need better Wi-Fi. Whatever your reason, changing internet providers is easy with us. Here's why more Australians choose Telstra:

No lock-in contracts

You can change your plan once a month. or cancel anytime. If you leave before 24 mths, return your modem or pay a $200 non-return fee.

No more bill shock

There are no unexpected charges or late fees with our Upfront plans. Just a single payment at the start of each month.

30-day nbn™ satisfaction guarantee

If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.

New Telstra nbn customers only

Get loyalty rewards

Join Telstra Plus to earn points for great rewards and must-have devices.

More reasons to switch to Telstra

$15/mth credit for 6 months

A great EOFY deal on home internet.

Get $15/mth credit for 6 months on selected home internet plans. Ends 30 June 2022.

For new customers. Monthly discount ends early if you change plans. If you leave within 24 months, simply return your modem or pay $200 non-return fee.

BINGE offer

3 months BINGE on us

BINGE Standard for Telstra post-paid customers new to BINGE. Stream the world's best shows plus loads of movies and more. Redeem by 30 June 2022.

Must sign up via Telstra. Roll onto BINGE Standard fees (currently $14/mth) after offer ends unless you change/cancel. Requires internet and compatible device. Data charges apply .

Cyber security offer

Get 2 months Device Protect on us

Get online protection against known cyber threats for $10/mth. And your first 2 months on us.

Two months on us redeemable once per account. Available to Telstra consumer post-paid mobile or internet customers.

Frequently Asked Questions


Existing Telstra internet customers


Want to learn more about our fastest modem yet?
Discover Telstra Smart Modem 3

Got connection issues? Get help to improve your Wi-Fi speed and range

Have more nbn or Upfront plans questions? Visit our nbn FAQs page

 

 

 

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