Your Telstra Plan is changing

We’re moving your services to Upfront Plans

Moving to an Upfront Plan means:
  • your new plan may have a different price or data inclusion
  • your existing discounts and credits may change
  • the way you pay will be changing.
You can find personalised information about your plan, credits or discounts in the email or letter we've sent you.

What's happening?

What's changing?

all upfront plans

The way you pay

With no extra data charges and a set monthly cost, you’ll pay for all your Upfront services in advance.

If you currently pay via direct debit, you'll pay for your Upfront Plans via AutoPay. If you currently make manual bill payments for your plans and services (e.g. BPAY, Aus Post), you'll get a new-look Telstra bill.

all upfront plans

BPAY details will change

If you pay via BPAY: For your new plan, your BPAY Biller Code will be 425132, and you'll have a new BPAY Reference Number on your next bill. 

Once you move to an Upfront Plan, you'll need to start using the new BPAY details to pay for your plan.

Learn more about BPAY

Upfront mobile & home phone plans

International calling

Your Upfront Plan includes 30 minutes of calls for all mobile plans and home phones to standard international numbers.

If you run out of the 30 minutes of included calls, you can add an International Calling Pack to your plan to make more international calls.

Learn more about international calling

Upfront Mobile & Data Plans

International roaming

Pay-as-you-go (PAYG) Roaming is no longer available. You’ll only be able to roam in selected destinations by buying an International Roaming Day Pass, which will be automatically enabled unless switched off in the My Telstra app. 

Learn more about international roaming

Upfront Plan inclusions

Note: Data Plans are also called the Mobile Broadband (MBB) Plans.

  • Small , Telstra Upfront Data Plan

    30GB | $30/mth

    Plan price may change

    Includes:

    • 4G and 5G network access. Read more on plan speeds
    • Flexible, no lock-in plan
    • No excess data charges
    • Share your data between up to 20 eligible mobile or data plans on your account
    • Access International Roaming with an International Roaming Day Pass

    Not included:


    • Telstra AIR
    • eSIM
    All for use in Australia
    Critical Information Summary

  • Medium , Telstra Upfront Data Plan

    100GB | $65/mth

    Plan price may change

    Includes:

    • Uncapped 4G and 5G speeds. Read more on plan speeds
    • Flexible, no lock-in plan
    • No excess data charges
    • Share your data between up to 20 eligible mobile or data plans on your account
    • Access International Roaming with an International Roaming Day Pass

    Not included:


    • Telstra AIR
    • eSIM
    All for use in Australia
    Critical Information Summary

  • Large , Telstra Upfront Data Plan

    400GB | $110/mth

    Plan price may change

    Includes:

    • Uncapped 4G and 5G speeds. Read more on plan speeds
    • Flexible, no lock-in plan
    • No excess data charges
    • Share your data between up to 20 eligible mobile or data plans on your account
    • Access International Roaming with an International Roaming Day Pass

    Not included:


    • Telstra AIR
    • eSIM
    All for use in Australia
    Critical Information Summary

  • Data Bundle Plan , DATA BUNDLE PLAN

    10GB | $15/mth

    Min cost $95/mth, including the cost of an Essential Plan.
    Plan price may change.

    Includes:

    • Uncapped 4G and 5G speeds. Read more on plan speeds
    • Flexible, no lock-in plan
    • No excess data charges
    • Share your data between up to 20 eligible mobile or data plans on your account
    • Access International Roaming with an International Roaming Day Pass

    Not included:


    • Telstra AIR
    • eSIM
    All for use in Australia
    Note: Data Bundle Plan is only available with an Essential Plan or Premium Plan.
    Critical Information Summary

Note: For upfront plans, the 250Mbps Superfast Speed add-on is included in the Ultimate nbn® Plan and the 700Mbps Ultrafast Speed add-on is included in the Ultrafast nbn® Plan.

  • 5G Internet , 1000GB DATA

    $85/mth

    Plan price may change.
    5G Internet | Average busy period speeds (7pm-11pm)
    • 300
      Mbps

      Download

    • 30
      Mbps

      Upload

    Read about 5G Internet speeds

    Typical busy period speed range 9am-5pm

    Download: 30 - 570Mbps
    Upload: 5 - 70Mbps

    Speeds experienced may be slower and can vary due to a number of factors and will change over time.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Maximum speeds at your address on this plan:
    • Mbps

      Download

    • Mbps

      Upload

    This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    What's changing?

    No lock-in contracts

    To check all plan inclusions, go to the Critical Information Summary.

  • ADSL Home Internet , PREVIOUSLY CORE PLAN

    Month-to-month

    $93/mth

    Plan price may change.
    ADSL speeds are dependent on your location, setup and wiring.

    nbn-ready internet plan

    We'll let you know when nbn becomes available at your address.

    To check all plan inclusions, go to the Critical Information Summary.

  • Basic nbn® , UNLIMITED DATA

    Month-to-month

    $93/mth

    Plan price may change.
    nbnTM25 – 25Mbps typical evening speed 7pm - 11pm:
    • 25
      Mbps

      Download

    • 4
      Mbps

      Upload

    Standard Speed details
    Speeds experienced may be lower due to factors including in-home set up/wiring.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Maximum speeds at your address on this plan:
    • Mbps

      Download

    • Mbps

      Upload

    This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Critical Information Summary

  • Essential nbn® , UNLIMITED DATA

    Month-to-month

    $109/mth

    Plan price may change.
    nbnTM50 – 50Mbps typical evening speed 7pm - 11pm:
    • 50
      Mbps

      Download

    • 17
      Mbps

      Upload

    Standard+ Speed details
    Typical speeds not avail to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Maximum speeds at your address on this plan:
    • Mbps

      Download

    • Mbps

      Upload

    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Critical Information Summary

  • Premium nbn® , UNLIMITED DATA

    Month-to-month

    $113/mth

    Plan price may change.
    nbnTM100 – 100Mbps typical evening speed 7pm - 11pm:
    • 100
      Mbps

      Download

    • 17
      Mbps

      Upload

    Premium Speed details
    Typical speeds not avail to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    We're unable to estimate the maximum speeds at your address until you're on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
    We're unable to estimate the maximum speeds at your address until you're on your new plan.

    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Premium speed is not available.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Premium speed is not available.
    As your connection type is Fixed Wireless, unfortunately Premium speed is not available.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Maximum speeds at your address on this plan:
    • Mbps

      Download

    • Mbps

      Upload

    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
    This plan’s maximum download speed is supported at your address.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Critical Information Summary

  • Ultimate nbn® , UNLIMITED DATA

    Month-to-month

    $129/mth

    Plan price may change.
    nbnTM250 – 250Mbps typical evening speed 7pm - 11pm:
    Typical plan speeds 7pm-11pm:
    Typical plan speeds 7pm-11pm:
    • 250
      Mbps

      Download

    • 22
      Mbps

      Upload

    Superfast Speed details
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.
    As your nbn connection type is FTTB, Superfast speed isn’t available at your address.
    As your nbn connection type is FTTN, Superfast speed isn’t available at your address.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Superfast speed is not available.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Superfast speed is not available.
    As your connection type is Fixed Wireless, unfortunately Superfast speed is not available.
    Maximum speeds at your address on this plan:
    • Mbps

      Download

    • Mbps

      Upload

    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. Find out why
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

    Critical Information Summary

  • Ultrafast nbn® , UNLIMITED DATA

    Month-to-month

    $139/mth

    Plan price may change.
    nbn®1000 – 1000Mbps typical evening speed 7pm - 11pm:
    Typical evening speeds 7pm-11pm:
    Typical evening speeds 7pm-11pm:
    • 815
      Mbps

      Download

    • 40
      Mbps

      Upload

    Ultrafast Speed details
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail to HFC and FTTP connections only.
    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
    As your nbn connection type is FTTB, Ultimate speed isn’t available at your address.
    As your nbn connection type is FTTN, Ultimate speed isn’t available at your address.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is cable, unfortunately Ultimate speed is not available.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected. As your connection type is ADSL, unfortunately Ultimate speed is not available.
    Maximum speeds at your address on this plan:
    • Mbps

      Download

    • Mbps

      Upload

    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. Find out why
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring. Plan avail. on FTTP and HFC connections only.

    Critical Information Summary

  • Basic nbn® , UNLIMITED DATA

    Month-to-month

    $93/mth

    Plan price may change.
    Typical evening speed 7pm-11pm:
    • 2 - 23
      Mbps

      Download

    • 3
      Mbps

      Upload

    Best uses for FW Standard Speed
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Maximum speeds at your address on this plan:
    • Mbps

      Download

    • Mbps

      Upload

    This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Critical Information Summary

  • Essential nbn® , UNLIMITED DATA

    Month-to-month

    $109/mth

    Plan price may change.
    Typical evening speed 7pm-11pm:
    • 13 - 143
      Mbps

      Download

    • 2 - 15
      Mbps

      Upload

    Best uses for FW Plus Speed
    Typical speeds not avail to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
    Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

    2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

    Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Maximum speeds at your address on this plan:
    • Mbps

      Download

    • Mbps

      Upload

    This plan’s maximum download speed is not supported at your address. Find out why
    This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    This plan’s maximum download speed is supported at your address.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Speeds experienced may be lower due to factors incl. in-home set up/wiring.
    Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring.

    Critical Information Summary

5G Internet , 1000GB DATA

$85/mth

Plan price may change.
5G Internet | Average busy period (9am-5pm)
  • 300
    Mbps

    Download

  • 30
    Mbps

    Upload

Read about 5G Internet speeds

Typical busy period speed range 9am-5pm

Download: 30 - 600Mbps
Upload: 5 - 70Mbps

Speeds experienced may be slower and can vary due to a number of factors and will change over time.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Speeds experienced may be lower due to factors incl. in-home set up/wiring.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).

Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

Speeds experienced may be lower due to factors incl. in-home set up/wiring.
Maximum speeds at your address on this plan:
  • Mbps

    Download

  • Mbps

    Upload

This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
This plan’s maximum download speed is supported at your address.
This plan’s maximum download speed is supported at your address.
This plan’s maximum download speed is supported at your address.
This plan’s maximum download speed is supported at your address.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.
Speeds experienced may be lower due to factors incl. in-home set up/wiring.
No lock-in contracts

To check all plan inclusions, go to the Critical Information Summary.

Business Essential , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

Month-to-month

$120/mth

Plan price may change.
nbn®50 | 50Mbps typical plan speed (9am-5pm weekdays)
  • 50
    Mbps

    Download

  • 17
    Mbps

    Upload

Best uses for Standard Plus Speed

This plan's maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

Speeds experienced may be lower due to factors incl. in-premises set up/wiring.

Speeds experienced may be lower due to factors incl. in-premises set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-premise set up/wiring.
Speeds experienced may be lower due to factors incl. in-premise set up/wiring.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

Maximum speeds at your address on this plan:
  • Mbps

    Download

  • Mbps

    Upload

We recommend a lower plan as this plan’s maximum download speed is 50 Mbps and your nbn connection supports a maximum download speed below 25Mbps.

If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.

This plan’s maximum download speed is 50 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .

This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed.

This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premises set up/wiring.

Business Premium nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

Month-to-month

$125/mth

Plan price may change.
nbn®100 | 100Mbps typical plan speed (9am-5pm weekdays)
  • 100
    Mbps

    Download

  • 32
    Mbps

    Upload

Best uses for Premium Speed

This plan's maximum download speed is 100 Mbps. Your nbn connection supports this download speed.

Speeds experienced may be lower due to factors incl. in-premises set up/wiring.

Speeds experienced may be lower due to factors incl. in-premises set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premise set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-premise set up/wiring.
Speeds experienced may be lower due to factors incl. in-premise set up/wiring.
Your cable speeds will depend on your location. We’ll confirm yours once you’re connected.
Your ADSL speeds will depend on your location. We’ll confirm yours once you’re connected.

2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).

Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

Maximum speeds at your address on this plan:
  • Mbps

    Download

  • Mbps

    Upload

We recommend a lower plan as this plan’s maximum download speed is 100 Mbps and your nbn connection supports a maximum download speed below 25Mbps.

If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.

This plan’s maximum download speed is 100 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .

This plan’s maximum download speed is 100 Mbps. Your nbn connection supports this download speed.

This plan’s maximum download speed is 100 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

This plan’s maximum download speed is 100 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.

Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
Typical speeds not avail. to most FTTN connections. Speeds experienced may be lower due to factors incl. in-premises set up/wiring.

Home Phone Plan , Upfront Home Plan

$50/mth

Plan price may change.
To check all plan inclusions, go to the Critical Information Summary.

PSTN Home Phone Plan , Upfront PSTN Home Phone

$50/mth

Plan price may change.
  • Flexible, no lock-in contract
  • Unlimited standard national calls and texts
  • International calling
  • Unlimited calls to 13 numbers and directory assistance
  • Messagebank®
  • Calling Number Display.

How to pay for your Upfront Plans

If you currently pay via direct debit, you'll pay for your Upfront Plans via AutoPay. If you currently make manual bill payments for your plans and services (e.g. BPAY, Aus Post), you'll get a new-look Telstra bill. Select a payment option to learn more.

AutoPay

AutoPay is a form of direct debit through which we'll automatically charge the monthly cost of your service through your selected payment method: a credit or debit card (Visa, Mastercard, or American Express) or a bank account.



Note : You'll now pay upfront for your services each month.

Learn about AutoPay

New Telstra bill

You can pay your Telstra bill via the MyTelstra app, through BPAY or at an Australia Post store.

Your BPAY biller code and reference number will change when you move to an Upfront Plan. Remember to change your BPAY details.

Note: You'll now pay upfront for your services each month.

Learn about new Telstra bill

You'll make multiple payments in the first month

During the switch to Upfront Plans, you may make multiple payments or get multiple bills in the first month. Don’t worry – this will only happen once.

These payments cover different billing periods:

  • A bill for your old plans covering the previous billing period.
    Please note: this bill will include any remaining roaming charges you need to pay.
  • Your first AutoPay payment or first new-look Telstra bill for the new Upfront Plans, covering the month ahead.

We're here to support you during this change

If you believe that this change may cause financial stress, you can request a payment extension after you move to an Upfront Plan.

Frequently asked questions

Priority and financial assistance

If you’re a pensioner, we have a range of concession offers for eligible healthcare card holders or valid concession card holders. If you’re having difficulty paying or your circumstances have changed, you can explore our payment assistance options.

If you’re an existing Priority Assistance customer, your status will be retained and you don’t need to take any further action.

If you recently applied for Priority Assistance, you may receive new application forms when your plan changes. You don't need to do anything if you've already sent them back. If not, you still have 75 days to return them after the plan change date.


 

Manage your plan

Upfront Plans are not in a contract. All our plans are month-to-month, meaning you can change once a month or cancel at any time.

You can change or cancel your services in the My Telstra app or My Telstra in a browser:

  • Go to Services and choose your service
  • Select View or manage your plan
  • Follow the prompts to change your plan or cancel your plan.

Please note, if you’re paying off a device, any remaining payments will be charged as a lump sum when you cancel. You can find the cost of your device payout in the My Telstra app or My Telstra in a browser.

Our updated plans have MessageBank activated. To turn MessageBank off on your mobile or phone line, please follow the instructions below. 

To turn MessageBank off on your mobile:

  • Open the My Telstra app or My Telstra in a browser
  • Navigate to Services and select your service
  • Tap the three dots in the top right-hand side
  • Select Manage your MessageBank to make changes 
  • Swipe the MessageBank toggle to off and then tap Update settings.

You can find more information about MessageBank on our MessageBank for mobiles support page.

 

To turn MessageBank off on your phone line:

  • Lift up your phone handset
  • Dial #99# to switch off MessageBank
  • Hang up.

You can find more information about MessageBank on our MessageBank for phone lines support page.


 

Data usage

This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5Mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load. In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies. 

Got more questions?

Please note: We're experiencing long wait times at our call centres. We've covered the most frequently asked questions about payments on Upfront Plans on this page. If you have any of the following questions related to your move to an Upfront Plan, select the relevant link to learn more.

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Helping you when times are tough

Depending on your level of urgency, we have flexible options that can help keep you connected.

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