Our new Upfront Internet plans are simple and flexible, but they may not have all the features you need just yet. They are coming, but in the meantime a post-paid internet plan may be your best choice. Here are the main differences between Upfront and post-paid internet plans.
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25Mbps typical download speeds 7pm - 11pm
month-to-month
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Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your addressuntil you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
As your connection type is Fixed Wireless, the above upload and download typical plan speeds do not apply. Typical download speeds of 2-23 Mbps (7-11pm) apply. Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
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This plan’s maximum download speed is not supported at your address. However, we estimate that your maximum available download speed would be .
This plan's maximum download speed is supported at your address.
This plan's maximum download speed is supported at your address.
This plan's maximum download speed is supported at your address.
This plan's maximum download speed is supported at your address.
50Mbps typical download speeds 7pm - 11pm
month-to-month
$100 per month
Min cost $415 for new customers who cancel after 1 mth. Read Unlimited Internet details
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Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
As your connection type is Fixed Wireless, the above upload and download typical plan speeds do not apply. Typical download speeds of 2-55 Mbps (7-11pm) apply. Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
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This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is supported at your address.
This plan’s maximum download speed is supported at your address.
This plan’s maximum download speed is supported at your address.
100Mbps typical download speeds 7pm - 11pm
month-to-month
$100/mth for 6 months
Min cost $425 for new customers who cancel after 1 mth. Read Premium Internet details
250Mbps typical download speeds 7pm-11 pm
month-to-month
$115/mth for 6 months
Min cost $450 for new customers who cancel after 1 mth. Read Superfast plan details
$1 for first month month-to-month Then $110 per month
Min cost $217 for new customers who cancel after 1 mth. See Premium details
$31 for first month month-to-month Then $140/mth.
Min cost $247 for new customers who cancel after 1 mth. See Superfast details
$71 for first month month-to-month Then $180/mth.
Min cost $287 for new customers who cancel after 1 mth. See Ultrafast details
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As your nbn connection type is FTTC, Superfast speed isn’t available at your address. Find out why
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This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
700Mbps typical download speeds 7pm-11pm
month-to-month
$130/mth for 6 months
Min cost $485 for new customers who cancel after 1 mth. Read Ultrafast plan details
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As your nbn connection type is FTTC, Ultrafast speed isn’t available at your address. Find out why
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This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
This plan’s maximum download speed is not supported at your address. Find out why
Wi-Fi 6 is the next big thing in Wi-Fi technology. It accommodates many more devices at greater speeds on a single Wi-Fi network. Smart Modem 3 is already Wi-Fi 6 certified, so you'll enjoy:
There's no fee for standard installations when you switch to Telstra home internet.
Get connected in minutes while your fixed-line is set up, with Telstra Smart Modem's built-in 4G SIM.
Our industry-leading cyber security measures help block malicious content before it gets to you and keep your personal info safe.
Get the help you need from a range of customer support centres, including calling our local team.
Get all-in-one protection against scams and hackers and stay safe online with Device Security. Powered by McAfee. $0 for 3 mths then $10/mth, no lock-in.
BINGE Standard for Telstra consumer post-paid customers new to BINGE.
You can check your current internet plan speed, manage add-ons and troubleshoot issues via My Telstra.
With Telstra you have the flexibility to change your home internet plan as your needs change.
Book a standard internet move online for $0 and we can have you connected the day you move in.
Check your internet speed, pay a bill, redeem an offer, add entertainment and more with My Telstra on your mobile.
In most cases, nbn co installs the nbn network at your home at no cost. For new homes that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay.
You can install your Telstra Smart Modem yourself for $0. Or you can get a Telstra technician to connect your modem and devices for a one-off fee of $240.
Once we've processed your nbn service order, we’ll send you an order reference number via email which you can use to track the progress of your order.
If your property has not previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up. Charges may apply.
You may also need a Telstra technician to help set up the connection inside your home. We’ll work this out once you place your order, and help to arrange any appointments you need.
These are the different nbn technology types that nbn co uses to connect homes to the nbn network:
To find out your tech type, check your address.
For more information on nbn technology, visit our what is nbn page
Yes, the Telstra Smart Modem Gen 3 is included for use when you take up a new Telstra nbn home internet plan.
For new customers, there’s no additional cost if you stay connected for 24 months. If you leave within 24 months pay out the modem ($12/mth for every month remaining in the first 24 mths).
Existing Telstra internet customers can upgrade to Telstra Smart Modem 3 for $12 extra per month over 24 months (min cost $288). To do this you can:
Message us now
or
Visit your nearest Telstra Store
Yes, the Telstra Smart Modem Gen 3 is fully nbn compatible. It’s included for use when you take up a new Telstra nbn home internet plan
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™ tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.
Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.
Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
More information about internet plans can be found in our Support section.
Questions about internet plans? Get in touch and we’ll help you as soon as we can.
We're here to answer your questions.