Post-paid nbn plans

Need something extra? Try our post-paid internet plans.

Our post-paid internet plans come with unlimited data and most of the same great features as Upfront Internet plans - plus some extra features not yet available on our Upfront plans.
If you leave within 24 months pay out the modem ($9/mth for every month remaining in the first 24 mths). Unlimited data subject to Fair Use Policies.

What type of internet plan is right for you?

Our new Upfront Internet plans are simple and flexible, but they may not have all the features you need just yet. They are coming, but in the meantime a post-paid internet plan may be your best choice. Here are the main differences between Upfront and post-paid internet plans.

Post-paid internet plans

  • If you need payment options other than direct debit, then your best choice is a post-paid internet plan. These Telstra features are currently not available on our Upfront Internet Plans.
  • With post-paid internet plans you get your bill at the end of every month.

Upfront internet plans

  • If you want simpler upfront charging, no unexpected fees with unlimited data and calls to standard Australian mobiles and landlines – then your best choice is an Upfront Internet plan.
  • When you are on an Upfront plan, the only way to pay for your service is by an AutoPay payment from your bank account or credit/debit card. You’ll need to set up your AutoPay details when you sign up for this plan and you can update your payment method in the My Telstra app.

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Connection address

Available

You can connect to the nbn network via Hybrid Fibre Coaxial technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
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Message us to find out more about the connection and complete your order.

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Connection address

Available

You can connect to the nbn network via Fibre to the Premises technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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Connection address

Available

You can connect to the nbn network via Fibre to the Building technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Connection address

Available

You can connect to the nbn network via Fibre to the Node technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Connection address

Available

You can connect to the nbn network via Fibre to the Curb technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
We’ll check your maximum speeds later
At some addresses, we’re unable to check the maximum speeds at your address until you’re connected. While we don’t have the information at this stage, we’ll notify you of your maximum download and upload speeds once you’re on your new plan.
If the maximum speed at your address is below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include (i) remaining on your current plan; (ii) moving to a lower priced plan (if one is available); (iii) cancelling your plan at no cost (not available to upgrading customers). If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.
Maximum nbn speeds at your address
  • Download speed
    0000 - 0000  Mbps
  • Upload speed
    0000 - 0000  Mbps
What are my maximum speeds?
Your maximum speed ranges are estimated based on information made available by NBN Co., including the technology type available at your address and past speed data. The speeds you’ll experience may be slower, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. More on maximum speeds
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Connection address

Available

You can connect to the nbn network via Fixed Wireless technology.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via Cable now

Connection address

Available

Our cable plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to CABLE, contact our messaging team.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great! You can get connected via ADSL now

Connection address

Available

Our ADSL plans are nbn-ready so you can switch easily when the nbn arrives. For updates check the nbn rollout map.
To connect to ADSL, contact our messaging team.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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Connection address

Available

You can connect to the Opticomm access network. Please call us on 13 22 00 to find out more and connect.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

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Connection address

Available

You can connect to Telstra Velocity. Please call us on 1800 008 994 to find out more and connect.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Great!

Connection address

Available

You can connect to 5G Wireless Internet.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.

Woo-hoo! Your address is nbn-ready.

Connection address

Available

Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.

Your address needs a new nbn connection. A $300 New Development Charge applies.
Learn more about buying an additional service if you need more than one service at this address.
Learn more about buying an additional service if you need more than one service at this address.
Looks like this address has multiple connections.
Message us to find out more about the connection and complete your order.
Our nbn, ADSL and cable plans are currently unavailable in your area.
However, you may be able to use mobile broadband at your address. Mobile broadband connects you to our mobile network, at home or on the go. If you have any questions, please message us.

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Choose your month-to-month, unlimited data plan

Telstra Smart Modem 3. Included for use with new home internet services.

Wi-Fi 6 is the next big thing in Wi-Fi technology. It accommodates many more devices at greater speeds on a single Wi-Fi network. Smart Modem 3 is already Wi-Fi 6 certified, so you'll enjoy:

  • Up to 4 times more capacity
  • Up to 12 devices streaming at once
  • Up to 40% faster data rates
  • Longer battery life for your connected devices

Why choose us for nbn?

$0 installation

There's no fee for standard installations when you switch to Telstra home internet.

Unbox and connect in minutes

Get connected in minutes while your fixed-line is set up, with Telstra Smart Modem's built-in 4G SIM.

4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.

Network security

Our industry-leading cyber security measures help block malicious content before it gets to you and keep your personal info safe.

Call our local team

Get the help you need from a range of customer support centres, including calling our local team.

More reasons to switch to Telstra

TELSTRA DEVICE SECURITY OFFER

3 months cyber protection on us

Get all-in-one protection against scams and hackers and stay safe online with Device Security. Powered by McAfee. $0 for 3 mths then $10/mth, no lock-in.

3 months on us redeemable once per account. Available to Telstra consumer post-paid mobile or internet customers.

BINGE

Get 2 months BINGE with Telstra

BINGE Standard for Telstra consumer post-paid customers new to BINGE.

Roll onto standard monthly subscription fees (currently $18/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra.

Already a Telstra customer?

You can check your current internet plan speed, manage add-ons and troubleshoot issues via My Telstra.

Change your internet plan

With Telstra you have the flexibility to change your home internet plan as your needs change. 

Move your home internet for $0

Book a standard internet move online for $0 and we can have you connected the day you move in.

Additional charges may apply for non-standard moves. The more notice you give, the more likely we can complete your move on your preferred day.

Manage it all with My Telstra

Check your internet speed, pay a bill, redeem an offer, add entertainment and more with My Telstra on your mobile. 

Additional charges may apply.

FAQs - Connecting to the nbn

In most cases, nbn co installs the nbn network at your home at no cost. For new homes that have never had internet before, there is a $300 nbn New Development Charge which you’ll need to pay.

You can install your Telstra Smart Modem yourself for $0. Or you can get a Telstra technician to connect your modem and devices for a one-off fee of $240. 

Once we've processed your nbn service order, we’ll send you an order reference number via email which you can use to track the progress of your order.  

Connecting to the nbn network

If your property has not previously been connected to the nbn network, an nbn co technician may need to come to your address to set it up. Charges may apply.

You may also need a Telstra technician to help set up the connection inside your home. We’ll work this out once you place your order, and help to arrange any appointments you need. 

These are the different nbn technology types that nbn co uses to connect homes to the nbn network:

To find out your tech type, check your address.

For more information on nbn technology, visit our what is nbn page

Yes, the Telstra Smart Modem Gen 3 is included for use when you take up a new Telstra nbn home internet plan.

For new customers, there’s no additional cost if you stay connected for 24 months. If you leave within 24 months pay out the modem ($12/mth for every month remaining in the first 24 mths).

Existing Telstra internet customers can upgrade to Telstra Smart Modem 3 for $12 extra per month over 24 months (min cost $288). To do this you can:
Message us now
or
Visit your nearest Telstra Store

Yes, the Telstra Smart Modem Gen 3 is fully nbn compatible. It’s included for use when you take up a new Telstra nbn home internet plan

Things you need to know

Important

An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan. 

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra

Plan prices

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.

Speed Add-ons

Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)

Service Availability

Services not available to all areas or premises.

Installation

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.

nbn™ New Development Charge

In areas serviced by nbn co, Telstra may be required to connect services onto the nbn network. If you’re in a new development and not already connected to the nbn network, nbn co may charge $300 to connect your premises to the nbn network. If applicable, we will bill that charge to you. Once you are connected to nbn fibre, you won’t be able to move to our copper network. Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

Telstra Smart Modem™

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels

If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.

Questions about internet plans?

My Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

Support

More information about internet plans can be found in our Support section.

Send us a message

Questions about internet plans? Get in touch and we’ll help you as soon as we can.

Contact us

We're here to answer your questions.