Click & Collect is available only at participating stores. Don’t stress if there is not one near you currently. We are rolling it out in more stores regularly with most Australian Telstra stores to have Click & Collect available within the next few months.
If a product is “Unavailable for Click & Collect” it could mean the store is not participating or the store has reached the maximum number of Click & Collect items for release that day. Try in-store to see if the product is available for purchase.
Note: Click & Collect is available on mobile and laptops, not accessories.
How does Telstra Click & Collect work?
Place your order online
We will message you when your order is ready for pick up
Mobile device coverage depends on where you are, the device you are using and whether it has an external antenna attached.
The 5G symbol appearing on the device represents that 5G is available on the network in the vicinity of the device. Speed and performance, and whether a 5G device uses the available 5G depends on prevailing radio conditions at your location and whether the device is actively downloading or uploading data. Outside of 5G coverage, 5G devices will continue to use our fastest available 4G, or 3G where 4G is unavailable.
The Telstra mobile coverage checks have been created using tools that predict the likely areas of outdoor coverage. We have not individually tested every particular location within the identified outdoor coverage areas for coverage. This means that while the footprint of outdoor coverage for a particular location is generally accurate, there may be some areas described as being within the outdoor coverage area proximate to locations searched where your device will not work. This is a common characteristic of wireless systems. For example, actual outdoor coverage could be degraded or not existent in specific locations due to certain geographic features or as a result of the device used. Geographic features that may reduce or block outdoor coverage could include formations, such as hills and mountains or even trees.
The Telstra mobile coverage checks also provide an indication of the availability of indoor coverage at locations searched, where this is predicted. This is as accurate as we can make it based on what we know. Indoor coverage is highly variable and there may be locations where indoor coverage is indicated, but your device will not work due to local building density, physical structures and building materials. For example, the following things may reduce or block indoor coverage: basements, lifts, underground car parks, concrete buildings, tunnels and road cuttings, steel framing and metallic window film. Devices such as the Telstra Mobile Smart Antenna may assist to improve indoor coverage where it would otherwise not occur.
Factors beyond Telstra's control such as the weather, tides, sea conditions and your antenna installation (type and height of antenna above sea level) can significantly influence the actual user experience of coverage, data speed and performance in offshore locations. Public mobile networks must not be relied upon as a primary method of emergency communication at sea.
iPhone SE (3rd gen) video
A fast-paced and stylish video with colourful graphic imagery presents the features of the iPhone SE, namely the A15 Bionic chip, big-time battery life, 5G, supertough glass front and back, even smarter camera, smart HDR 4 and home button with Touch ID.
[UP-TEMPO PERCUSSION MUSIC]
Titles: iPhone SE.
A multicoloured, corrugated screen with an Apple logo pans to the side then back, revealing midnight, starlight and (PRODUCT)RED iPhone SEs that levitate and spin before a white backdrop.
Titles: A15 Bionic. A chip that really zips.
Now, Genshin Impact plays on an iPhone SE. A fierce blue dragon flies over a tower, hitting the roof and breaking its tiles.
Titles: Big-time battery life. For hours and hours of fun.
A battery icon fills.
Titles: 5G. More speed. Less lag. Let's go.
On the display of an iPhone SE, rows of red rings fill, downloading files.
Titles: Supertough glass. Front and back.
Two midnight iPhone SEs hover above and below the text.
Titles: Even smarter camera.
The camera side of a (PRODUCT)RED iPhone SE before a red backdrop.
Titles: Smart HDR 4 makes faces, places, everything look fabulous.
Now, a photo of three people huddled and smiling in a row. They appear before a clear blue sky. Light from the sun shines behind them.
Titles: Home button with Touch ID. Fast, easy, secure.
Now, a close-up of the Home button on a midnight iPhone SE. In the glossy display, a reflection of another iPhone SE appears.
Titles: iPhone SE.
A colourful flashing Apple logo.
Titles: 5G service plan and coverage required. 5G rolling out in selected locations. Speeds will vary. Check with your carrier for details.