Apple iPhone 11

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Please check if ‘Find My’ option has been turned on your Apple device. If it has, follow these steps to turn it off:

  1. Go to Settings > Scroll to Face ID & Passcode.
  2. Enter your device passcode
  3. Scroll to Stolen Device Protection and turn it off
  4. Go back to Settings > Select your Name > Select Find My
  5. Turn off Find My [iPhone or iPad]
  6. Restart the order

Contact us if this issue persists.

Please investigate in console and unlock the IMEI if appropriate. The redemption can’t be requested until it is unlocked, which can take up to 24 hours.

$[redemptionFee] estimated redemption fee

Subject to:
  1. a credit assessment; and
  2. re-assessment of device once it’s returned.

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It costs $[buyoutAmount] to buy out your current device.

This cost covers the [remainingMonths] months left on your repayment term.

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Your options are:

  • Get a new plan for your mobile broadband device and keep your Upgrade & Protect subscription on your existing plan; or
  • Buy out your current device and swap the mobile broadband device into your existing data plan. Upgrade & Protect will be cancelled. Early termination fees may apply.

You'll keep your current device

$[buyoutAmount] buyout fee
This cost covers the [remainingMonths] months left on your repayment term

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  • Mobile Bundle Plan

    25GB for $52/mth
    , Slide 1 of 4
    • Available with an Essential or Premium Mobile Plan. Min cost $127/mth. Prices may change from time to time.

    • Australia’s largest 5G mobile network.
    • Switch plans once a month if needs change.
    • You can leave anytime.
    • No excess data charges. Explore data usage
    • Uncapped download speeds.
    • Be rewarded for paying your bill. Explore Telstra Plus
  • Basic

    50GB for $65/mth
    , Slide 2 of 4
    • Prices may change from time to time.
    • Australia’s largest 5G mobile network.
    • Switch plans once a month if needs change.
    • You can leave anytime.
    • No excess data charges. Explore data usage
    • Uncapped download speeds.
    • Be rewarded for paying your bill. Explore Telstra Plus
    • Stay safer online with Device Security Essentials.
  • Essential

    180GB for $75/mth
    , Slide 3 of 4
    • Prices may change from time to time - we'll let you know.


    • $10/mth off for 6 months.

      Add code XMAS10 at checkout.

      Ends 30 December. See details

    • Australia’s largest 5G mobile network.
    • Switch plans once a month if needs change.
    • You can leave anytime.
    • No excess data charges. Explore data usage
    • Uncapped download speeds.
    • Be rewarded for paying your bill. Explore Telstra Plus
    • Stay safer online with Device Security Essentials.
    • Save with Bundle Plans. Explore Bundle Plans
  • Premium

    300GB for $99/mth
    , Slide 4 of 4
    • Prices may change from time to time.
    • $10/mth off for 6 months.

      Add code XMAS10 at checkout.

      Ends 30 December. See details

    • Australia’s largest 5G mobile network.
    • Switch plans once a month if needs change.
    • You can leave anytime.
    • No excess data charges. Explore data usage
    • Uncapped download speeds.
    • Be rewarded for paying your bill. Explore Telstra Plus
    • Stay safer online with Device Security Essentials.
    • Save with Bundle Plans. Explore Bundle Plans

Review your selections

By continuing, you’re committing to:

  • Paying for the device for every month of your chosen payment term.

  • Paying out your device as a one-off payment, if you cancel your repayment option.

  • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

By continuing, you’re committing to:

  • Paying for the device for every month of your chosen payment term.

  • Paying out your device as a one-off payment, if you cancel your repayment option.

  • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

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one off

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Just the right amount of everything. 
New dual-camera system. All-day battery. The toughest glass in a smartphone. And Apple's fastest chip ever.
Design. Have a beautiful day. Six stunning new colours. Gorgeous 6.1-inch all-screen Liquid Retina LCD. Water-resistant up to 2 metres for 30 minutes. Battery plus chip. Power through your day. All-day battery life. A13 Bionic. the fastest chip in a smartphone. Fast-charge-capable with an 18W adapter sold separately.Privacy. Privacy is built in. Face ID is the most secure facial authentication in a smartphone. It doesn't store or share your photo. And it's more secure than Touch ID.Compare iPhones. Compare cameras. iPhone 11 Pro. Triple 12-megapixel Ultra Wide, Wide and Telephoto cameras. iPhone 11 Pro Max. Triple 12-megapixel Ultra Wide, Wide and Telephoto cameras. iPhone 11. Dual 12-megapixel Ultra Wide and Wide cameras. Compare displays. iPhone 11 Pro. 5.8-inch Super Retina XDR display. iPhone 11 Pro Max. 6.5-inch Super Retina XDR display. iPhone 11. 6.1-inch Liquid Retina HD display. Compare Batteries. iPhone 11 Pro. 11 hours of video streaming and 18 hours of video playback. iPhone 11 Pro Max. 12 hours of video streaming and 20 hours of video playback. iPhone 11. 10 hours of video streaming and 17 hours of video playback.

1. All battery claims depend on mobile network, location, signal strength, feature configuration, usage and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by an Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/au/batteries for more information.

2. The displays have rounded corners. When measured as a rectangle, the screen is 5.85 inches (iPhone 11 Pro), 6.46 inches (iPhone 11 Pro Max) or 6.06 inches (iPhone 11) diagonally. Actual viewable area is less.

3. iPhone is splash, water and dust-resistant, and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 2 metres for up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to user guide for cleaning and drying instructions. Liquid damage is not covered under warranty.

Some features may not be available in all countries or all areas. See apple.com/au/ios/feature-availability for the complete list.

Respawnables: Heroes will be available later this year. A portion of the proceeds from every (PRODUCT)RED purchase will go to the Global Fund to fight AIDS in Africa.

Additional disclaimer for Apple TV+:
A$7.99 per month after free trial. One subscription per Family Sharing group. Offer is good for three months after eligible device is activated, starting 2 November 2019. Plan automatically renews until cancelled. Restrictions and other terms apply.

Just the right amount of everything. 
New dual-camera system. All-day battery. The toughest glass in a smartphone. And Apple's fastest chip ever.
Design. Have a beautiful day. Six stunning new colours. Gorgeous 6.1-inch all-screen Liquid Retina LCD. Water-resistant up to 2 metres for 30 minutes.Battery plus chip. Power through your day. All-day battery life. A13 Bionic. the fastest chip in a smartphone. Fast-charge-capable with an 18W adapter sold separately.Privacy. Privacy is built in. Face ID is the most secure facial authentication in a smartphone. It doesn't store or share your photo. And it's more secure than Touch ID.AirPods. Wireless to the fullest. AirPods deliver unparalleled listening time and sound quality, voice-activated Siri access and a Wireless Charging Case.Accessories. Meet the extended family. Shop for cases designed just for iPhone. Explore AirPods, photography tools. wireless charging docks and more.Compare iPhones. Compare cameras. iPhone 11 Pro. Triple 12-megapixel Ultra Wide, Wide and Telephoto cameras. iPhone 11 Pro Max. Triple 12-megapixel Ultra Wide, Wide and Telephoto cameras. iPhone 11. Dual 12-megapixel Ultra Wide and Wide cameras. Compare displays. iPhone 11 Pro. 5.8-inch Super Retina XDR display. iPhone 11 Pro Max. 6.5-inch Super Retina XDR display. iPhone 11. 6.1-inch Liquid Retina HD display. Compare Batteries. iPhone 11 Pro. 11 hours of video streaming and 18 hours of video playback. iPhone 11 Pro Max. 12 hours of video streaming and 20 hours of video playback. iPhone 11. 10 hours of video streaming and 17 hours of video playback.
  1. All battery claims depend on mobile network, location, signal strength, feature configuration, usage and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by an Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/au/batteries for more information.
  2. The displays have rounded corners. When measured as a rectangle, the screen is 5.85 inches (iPhone 11 Pro), 6.46 inches (iPhone 11 Pro Max) or 6.06 inches (iPhone 11) diagonally. Actual viewable area is less.
  3. iPhone is splash, water and dust-resistant, and was tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 2 metres for up to 30 minutes). Splash, water and dust resistance are not permanent conditions, and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to user guide for cleaning and drying instructions. Liquid damage is not covered under warranty.

Some features may not be available in all countries or all areas. See apple.com/au/ios/feature-availability for the complete list.

Respawnables: Heroes will be available later this year. A portion of the proceeds from every (PRODUCT)RED purchase will go to the Global Fund to fight AIDS in Africa.

Additional disclaimer for Apple TV+:
A$7.99 per month after free trial. One subscription per Family Sharing group. Offer is good for three months after eligible device is activated, starting 2 November 2019. Plan automatically renews until cancelled. Restrictions and other terms apply.

Summary

Brand Apple
Model iPhone 11
Display 6.4 inches
Storage 64GB, 256 GB
Cameras Front: 12MP TrueDepth camera Back: Dual 12MP Ultra Wide and Wide cameras
Battery 3,110 mAh
Quick Charging Yes
Operating System iOS 13
Network Support 4GX Yes
Network Support 5G No
Fingerprint Sensor Yes
Telstra Blue Tick No

Features

Fingerprint Sensor Yes
Fingerprint Sensor Position On-screen

Multimedia

Loudspeaker Yes
Audio Jack Yes
Audio Jack Type USB Type C

Performance

Processor A13 Bionic chip Third-generation Neural Engine

Design

Width 75.5 mm
Height 150.9 mm
Thickness 8.3 mm
Weight 194 grams
Waterproof Yes
Waterproof Rating IP68 under IEC standard 60529 (fresh water maximum depth of 2 metres for up to 30 minutes)
Dust Proof Yes

Display

Display Type Liquid Retina HD display
Pixel Density 326 ppi
Screen Size 6.1 inches
Screen Resolution 1792 x 828 pixels
Touch Screen Yes
Touch Screen Type Haptic Touch

Storage

User Available Storage 256 GB
Internal Memory 128 GB
Expandable Memory No

Camera

Front Camera Dual 12MP Ultra Wide and Wide cameras
Rear Camera Dual 12MP Ultra Wide @ ƒ/2.4 aperture and 120° field of view and Wide @ ƒ/1.8 aperture
Autofocus Yes
Flash Brighter True Tone flash with Slow Sync
Video Recording 4K video recording at 24 fps, 30 fps, or 60 fps

Battery

User Replaceable No
Quick Charging Yes
Wireless Charging Yes
Capacity 3,110 mAh

Connectivity

Wi-Fi Yes
Bluetooth Yes
USB Yes
USB Connector Type C
USB Connectivity USB charging
NFC Yes
SAR Value Head: 0.95 W/kg, Body: 0.99 W/kg
4G Network 4G FDD: 1, 2, 3, 4, 5, 7, 8, 11, 12, 13, 17, 18,19, 20, 21, 25, 26, 28, 29, 30, 32, 66 4G TDD: 34, 38, 39, 40, 41 (HPUE), 42, 46, 48
GPS Yes
eSIM Yes
Dual SIM Dual SIM (nano-SIM and eSIM)
SIM Size Nano

Accessibility features

This Apple iPhone 11 also has a range of leading accessibility features. View accessibility features

Plan prices

Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid, and you'll need to pay out any remaining devices, accessories or services in full when you cancel.

Telstra 5G

Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G. Check coverage map.

4GX

The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check coverage map.

Outside 4GX areas, you will switch to our fastest available 4G speed. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.

Plan speeds

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.

Data usage

This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load). In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.

Compatible handset

Compatible Telstra mobile network handset required. Check your device's compatibility.

Device Payment Contract (DPC)

You must have an eligible Telstra Mobile Plan in order to have a DPC. If you cancel your DPC early, cancel your mobile plan during the device payment term or move to an ineligible mobile plan during the payment term, you’ll need to pay out your device, in full. Device discounts do not apply to cancelled DPC.

Talk, text and data

Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.

International Calling Pack

30 minutes of international calls and unlimited international SMS, to all countries, are included in our Upfront Mobile plans. Once you’ve used the 30 minutes, you can add an International Calling Pack to your plan from $10 per month. You can add or remove it at any time in the My Telstra app. International Calling Pack includes an allowance of calls from Australia to standard international numbers in eligible destinations. View eligible destinations here.

International roaming

The only way to use your service overseas is by purchasing an International Roaming day pass. You can purchase an International Roaming day pass at $5 per day in 7 eligible countries, or $10 per day in more than 70 eligible countries. Day pass Zone 1 and 2 packs include 2GB of data to use per day as well as unlimited talk and text. Usage expires at the end of a 24-hour day pass period. If you go over your 2GB, you can add an additional 2GB for $10 for use within 31 days. A day pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible destination.

If you’re travelling to a destination where our International Roaming day pass isn’t available, you cannot use your Telstra service.

Telstra Plus upgrade

You're eligible for the Telstra Plus upgrade if you’re an existing Telstra Plus member or if you sign up to Telstra Plus and are on an Essential or Premium mobile plan. Telstra Plus tier upgrade will be applied within 30 days and will apply for a year aligned to membership date. Once you reach the anniversary of the relevant membership year, we'll let you know that this offer is ending and you'll be moved to the relevant tier based on your previous year’s spend.

Cancelling your plan

If you cancel your Telstra Upfront Mobile Plan, you will not receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing as a one-off payment.

Changes to your plan

Your upfront mobile plan may change (including price and inclusions). With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.

Trade-In

Telstra Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number or Upgrade & Protect. Devices on Telstra Mobile Lease plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment. Credit applied by second bill, or to a nominated credit/debit card within 30 days for Upfront Mobile plans. For more details check the Trade-In page.

Telstra Plus

To join Telstra Plus you must be 18+ with an active service. Points are earned on payment for services or Pre-Paid recharge (excluding outright purchases, refunds, credits and late payment fees). Points expire three years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.

 

Compare iPhone models

Select iPhone models to compare their features side by side.

Accessibility features

This iPhone 11 also has a range of leading accessibility features. View accessibility features

Why choose us?

No lock-in contracts

Our month-to-month plans with no lock-in contracts give you the flexibility to change your plan once a month. If you leave, simply pay out your device.

No excess data charges in Australia

We won’t charge you for going over your monthly data allowance in Australia, but your data will be slowed.

Extraordinary extras

Once you’ve started your plan, you can personalise it anytime by adding on extras like entertainment and accessories.

Questions about Telstra mobiles?

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Support

More information about mobile phones can be found in our Support section.

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