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This article explains how Telstra TV uses data and how this might use your internet plan’s data allowance.

Does a Telstra TV use the internet?

Yes, a Telstra TV uses your fixed home internet connection (ADSL, Cable, Velocity and nbn™ services). 

Does a Telstra TV use any of my data?

Yes, watching content on your Telstra TV may use some of your home broadband data allowance.  Watching free to air channels on your Telstra TV does not use data.

Are there any apps on a Telstra TV that don’t count towards my data allowance?

Some apps, such as BigPond Movies are marked ‘Unmetered’. These apps won’t use up any of your monthly data allowance if you watch them on a Telstra fixed home internet connection.  

Where can I see how much data I’ve used?

You can check your data usage:  

How much data does a Telstra TV use, on average?

Here’s a rough guide to how much data 2 hours of streaming TV or movies per day will use:

 

 

Video quality

 

 

 

 

 Typical data used   

 

 

 

 

Data used per day

 

 

 

 

Data used per month (30 days)

 

 

 

 

Typical Low definition

 

 

 

 

300MB per hour

 

 

 

 

600MB

 

 

 

 

18GB GB

 

 

 

 

Typical Standard definition

 

 

 

 

700MB per hour

 

 

 

 

1.4GB

 

 

 

 

42 GB

 

 

 

 

Typical HD

 

 

 

 

3GB per hour

 

 

 

 

6GB

 

 

 

 

180 GB

 

 

 

 

Typical Ultra HD

 

 

 

 

7GB per hour

 

 

 

 

14GB

 

 

 

 

420 GB

 

 

What if I go over my monthly Telstra home broadband data allowance?

If you go over your monthly home broadband data allowance on a Telstra home broadband service, your internet will slow down until the end of your billing month.   

Can I get more data on my Telstra home broadband service?

You can request for a Home Broadband Three for Free Data Top-Up. You can request these top ups up to three times each year.

Or you can change plans.

 

 

 

 

 

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