How do I get Foxtel GO?

This article explains how to download and set up Foxtel GO so you can watch Foxtel on your phone, tablet or computer.

 

Good to know

  • You need to be a Foxtel subscriber to watch programs on Foxtel GO
  • You can only watch shows that are available as part of your Foxtel subscription
  • Data charges may apply. For use only in Australia.

What does Foxtel GO work on?

  • iPad 2 or above
  • iPhone 4s or above (running IOS 8 or above)
  • all Android devices running Jellybean 4.1 or above
  • Mac OSX 10.6 and 10.7
  • PCs running XP service pack 2 or higher (using Internet Explorer 8 or above).

 

Where do I download Foxtel GO?

For iPhones and iPads:

 

For Android devices:

 

How do I sign in to Foxtel GO?

Sign in to Foxtel GO using your Foxtel Online Account username and password.

 

What if I don’t have a Foxtel username and password?

You can register for one in Foxtel GO.

To register you will need TWO of the following:

  • Your date of birth
  • Your Smartcard number
  • Your Foxtel account number. 

 

How to find your Foxtel Smart Card Number

Find your Smart Card Number under your Foxtel box (12 digit number for most customers)

Using an iQ3 or iQ4 device:

  1. Press the TV Guide button on your Foxtel remote control

  2. Arrow across to the Settings menu

  3. Arrow down to Advanced Settings and press the Select button on your remote

  4. Arrow down to System Details and press the Select button on your remote

  5. Locate SIM card Number

 

Locate Smart Card Number iQ2, iQ1.5, iQ1 and Metro Standard box (NDS)

  1. Press the Active button on your Foxtel remote control

  2. Highlight System Setup and press the Select button on your remote

  3. Arrow down to System Settings and press the Select button on your remote

  4. Arrow down to System Details and press the Select button on your remote

 

Locate Smart Card Number in the My Telstra app

  1. Download or open the My Telstra app

  2. Go to the Services tab then scroll until you find your Foxtel from Telstra service

  3. Tap on your Foxtel from Telstra service to go to the Foxtel Online Self Service page. Your Foxtel account number will be listed at the top

 

Locate Smart Card Number in the Telstra 24x7 app

  1. Open the Telstra 24x7 app

  2. Go to Services, scroll until you find your Foxtel from Telstra service

  3. Tap on your Foxtel from Telstra service

In the Service Summary Page, your Smart Card Number will be listed

 

How to find your Foxtel Account Number in the My Telstra app

  1. Download or open the My Telstra app

  2. Go to the Services tab then scroll until you find your Foxtel from Telstra service

  3. Tap on your Foxtel from Telstra service to go to the Foxtel Online Self Service page

  4. Click on the My set top box tab. Your smart card number will be listed at the top

 

How to find your Foxtel Account Number in the Telstra 24x7 app

  1. Open the Telstra 24x7 app

  2. Go to Services, scroll until you find your Foxtel from Telstra service

  3. Tap on your Foxtel from Telstra service

Under Service Summary, your Foxtel Account Number will be listed at the top (it is the 8 digit number for most customers)

 

 

 

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