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Foxtel GO lets you watch Foxtel content on your phone, tablet or computer.  

This article explains how to set up and use Foxtel GO.

Which content can I watch on Foxtel GO?

  • Channels in your Foxtel from Telstra package

  • Foxtel On Demand  

Where do I get Foxtel GO?

Follow the link for your device:

How many devices can I use on Foxtel GO?

You can register five devices per Foxtel account.  

However, you can only watch on up to two at a time.  

How do I register a device to my Foxtel from Telstra account?

Once you’ve downloaded the app to your device: 

  1. Open the app 
  2. Log in using your Foxtel account details
  3. Your device will then register automatically.

Can I change the devices registered to my Foxtel from Telstra account?

Yes, you can change one device per month.  

To change a device:

  1. Log in to Foxtel GO using your Foxtel account details
  2. Select the menu icon in the top right of your screen
  3. Select Settings
  4. Select Manage my devices
  5. Select the device you would like to de-register
  6. Select Yes, do it to confirm your selection. (If you selected the wrong device select Cancel)
  7. To register a new device, follow the steps above.

Can I download shows from Foxtel GO?

No, but you can stream them. This means they may use some of your data allowance as you watch them.

When you watch Foxtel GO at home on a Telstra home internet service the data is unmetered.

Can I use Foxtel GO as a remote control?

Yes, if you have Foxtel from Telstra with a Foxtel iQ or iQHD set-top box you can change channels, as well as pause and rewind the last 30 minutes of Live TV.  

You can also record programs from any location with mobile or Wi-Fi coverage.

Good to know:

  • Remote control and remote recording won’t work on Samsung devices.

What does the ‘key’ beside a channel mean in Foxtel GO?

The key symbol means that channel isn't part of your package. To ‘unlock these channels you need to upgrade your package.

Can I upgrade my Foxtel package through Foxtel GO?

No, you can’t change any package options through the Foxtel app.

If you’re a Foxtel from Telstra customer, you can upgrade:

What should I do if Foxtel GO isn’t working?

Try closing the app and logging in again.

If this doesn’t fix the problem contact Foxtel on 131 999 and say ‘Faults’.

 

 

 

 

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