Telstra Apps Marketplace

Showing 30 articles

• How do I manage my email services

• Telstra Online Essentials FAQs

• McAfee Endpoint Protection Essential for SMB FAQs

• McAfee Endpoint Protection Essential for SMB How-to

• GoCanvas FAQ’s

• Assigning and Unassigning applications

• How to create a Telstra Apps Marketplace account

• How to remove a user from your Telstra Apps Marketplace Company

• About our Terms & Conditions

• Upgrading and downgrading applications

• Who do I contact if I have a question about my company’s bill?

• Overdue Invoices / Bills

• How to transfer your Office 365 subscription to Telstra

• How to register with an Australian Company Number (ACN)

• How to view all the users in your company

• Account Billing Options?

• Does the Telstra Apps Marketplace bill in advance or in arrears?

• Suspended Applications or Services

• Why was my credit card payment declined?

• How to set up single billing with your Telstra services

• How to update your Credit Card details

• How to buy applications?

• Ways to discover various business apps we have to offer

• How to increase or decrease subscription units

• Deputy FAQs

• DocuSigns FAQs

• How to reset a password

• Update your company’s information

• How to view your Telstra Apps Marketplace bills online

• Haven't received an email from us in a while?

  If you haven’t received an email from the Telstra apps Marketplace team, it may be because you have your preferred email listed as a secondary email address.  Has your primary email address changed before? Find out how to check and change your primary email address.

  1. Open the marketplace homepage Marketplace.Telstra.com
     • If you are logged into the marketplace, proceed to step 2.
     • If you are not logged into the marketplace, please log in, then proceed to step 2.
       
       
  2. Click ‘Your Name’ from the top navigation bar, then click ‘Your Profile’ from the drop down list. This will then redirect you to your profile page. On this page you can edit your ‘User Information, company details and more. Scroll down and you will see ‘Company Details – Email Addresses’ where you can add/edit/remove an email address.
     
     
     
  3. If you do not see your preferred email address from the drop down list, please click ‘Add Email Address’ and type in the email of preference. Once this has been entered, click ‘personal’ and a new drop down menu will appear, then select ‘Primary Email Address,’ then click ‘Save.’  

• How to change your company's name

• How to change your existing password

• McAfee Multi Access Service FAQs

• Zunos FAQ's

• How to change your primary email address

• How to raise and track a support ticket

• How to invite users to join your company

• Veritas Enterprise Vault.cloud™ FAQ's

• Domain name FAQ's

• Squirrel Street FAQ's

• McAfee Multi Access licence How-to

• How to download and setup your T-Voice app

• Set up Telstra T-Voice

• Domain name How-to

• What is the Telstra Apps Marketplace

• How to set up a domain name for Office 365

• Midsized Business Office 365 plan update

• Services being discontinued from Telstra Apps Marketplace

• Telstra Device Locator – Account access

• Telstra Device Locator – What kind of devices and services are eligible?

• Telstra Device Locator – How to set up and manage?

• Telstra Device Locator – What happens when you’ve lost your device?