Mobile phone settings

Showing 12 articles

• What’s pay-as-you-go international roaming?

• How to check your roaming usage

• What should you do when you receive a fail email or SMS?

• What’s Peace of Mind Data and how does it work?

• What should you do if you need more data or faster speeds?

• What’s an International Day Pass and how does it work for small business?

• Can I upgrade my phone online?

• What is Business Lease Assure?

• Can I upgrade my phone on a business lease plan?

• How to make calls while overseas

• How to update Call/Service barring settings?

• How to setup data notifications for group and individual services?

• What are Third Party Content Purchases

• $35 Team Plan

• What's included in my mobile phone plan?

• Divert my phone to my MessageBank

• How do I set up and activate my iPhone?

  How do I set up and activate my iPhone?

  To get set up:

  1. Download the latest version of iTunes® to your computer
  2. Set up an iTunes account when you're prompted
  3. Connect your iPhone to your computer using the USB cable
  4. Wait for your phone to synch your information with iTunes
  5. Download the Telstra 24x7 app to manage your bills and usage

  Need more help? Check out our Apple iPhone Support 

   

  How to activate:

  If you've ordered a new service with a new mobile number, the great news is that your service is already activated. Don't forget to use iTunes to complete your activation.

  For help activating iTunes, visit our interactive support online.

  If you have recontracted your existing mobile service, you can activate online.

• How do I forward calls on my mobile?