Mobile phone settings

Showing 11 articles

• What’s pay-as-you-go international roaming?

• How to check your roaming usage

• What should you do when you receive a fail email or SMS?

• No excess data charges? What is it and how does it work?

• What is the typical impact of the capped speeds?

• What’s an International Day Pass and how does it work for small business?

• How do I upgrade my phone on a Business Lease Plan?

• How to make calls while overseas

• How to update Call/Service barring settings?

• How to unlock my phone with a PUK code

• How to setup data notifications for group and individual services?

• What are Third Party Content Purchases

• $35 Team Plan

• What's included in my mobile phone plan?

• Divert my phone to my MessageBank

• How do I set up and activate my iPhone?

  How do I set up and activate my iPhone?

  To get set up:

  1. Download the latest version of iTunes® to your computer
  2. Set up an iTunes account when you're prompted
  3. Connect your iPhone to your computer using the USB cable
  4. Wait for your phone to synch your information with iTunes
  5. Download the Telstra 24x7 app to manage your bills and usage

  Need more help? Check out our Apple iPhone Support 

   

  How to activate:

  If you've ordered a new service with a new mobile number, the great news is that your service is already activated. Don't forget to use iTunes to complete your activation.

  For help activating iTunes, visit our interactive support online.

  If you have recontracted your existing mobile service, you can activate online.

• How do I forward calls on my mobile?

• What is Telstra One Number?

• What does the 'Remove Telstra Plan' option in the Watch app do?

• How to use your connected Apple Watch + Cellular?

• How am I charged for calls and texts from my cellular-enabled smart watch?

• What should I do if I lose my cellular-enabled smart watch?

• How do I subscribe to Telstra One Number?

• How do I cancel my Telstra One Number subscription?

• Are there any excess data charges when I add/change shareable plans on my account?

• How do I change my Business Mobile or Business Data plan?

• How do I cancel my Business Mobile or Business Data plan?