How do I cancel my mobile plan?

Are there any costs associated with cancelling?

That depends on when you signed up for your plan:

If you’re on a Device Payment Contract (DPC), you’ll need to pay the balance of your device repayments in one final payment.

You may need to pay an Early Termination Charge (ETC) if you’re still in a contract. 

If any of the following applies to you, you may need to pay additional costs:

Sign in to My Telstra.
Choose a Mobile or Mobile Broadband service.
Under Your usage and plan, go to View or manage your plan for information about Your plan details. This can include plan details, cost, contract dates, remaining balances and more.

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