There are multiple ways you can pay your bill depending on your plan. If you receive a bill via SMS or email, the payment options will be listed on the bottom of your bill. If you have an Upfront Plan you could be paying via AutoPay. With AutoPay, you set up automatic monthly payments using your nominated credit card, debit card or bank account. When you sign up or switch to a new Upfront plan, you will be required to provide your AutoPay details during the order - these details will then be saved as your default AutoPay payment method for each upcoming month.
Each month (on the same date), the monthly cost of your Upfront plan will be paid via your saved AutoPay payment method. Your monthly payment date will be the same date each month, unless your payment is due on a date that isn’t in every month (e.g. 31st), it will be paid the following day.
Once your AutoPay payment has been made, you’ll receive an SMS link to view your digital receipt. You can also view this receipt (and past receipts) in the My Telstra app.
You can view upcoming charges and payment dates for your account (1 month in advance) in the My Telstra app.
In the My Telstra app, you can:
Check your next month's payment dates and charges
Update your AutoPay payment method details
View and download your invoices
We won’t charge you any transaction fees or late fees when paying by AutoPay.
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