Mobile phone settings

Showing 11 articles

• What’s pay-as-you-go international roaming?

• How to check your roaming usage

• What should you do when you receive a fail email or SMS?

• No excess data charges? What is it and how does it work?

• What is the typical impact of the capped speeds?

• What’s an International Day Pass and how does it work for small business?

• How do I upgrade my phone on a Business Lease Plan?

• How to make calls while overseas

• How to update Call/Service barring settings?

• How to unlock my phone with a PUK code

• How to setup data notifications for group and individual services?

• What are Third Party Content Purchases

• $35 Team Plan

  What is the $35 Team Plan?

  Available from 29^th March 2016, the $35 Team Plan is available for business customers and lets you share your plan's monthly data allowance across other eligible devices on the same account, so that you can make the most of your data. You must have an eligible base plan (e.g. Go Business Mobile Plan) to take-up the $35 Team Plan.

   

  Call and data inclusions on the $35 Team Plan

  You get 1GB of data and unlimited eligible voice and text, all to use in Australia.
  
  

  

   

  Do you get a handset with your $35 Team Plan?

  We don’t provide a handset with the $35 Team Plan. But if you need a new handset and want to purchase one outright, or add one to your plan with a MRO (Mobile Repayment Option), follow these steps:

  • View our range of available handsets
  • Visit your local Telstra store or Business Centre, or call to purchase your preferred handset outright:
    • Business plans: 13 20 00
    • Personal plans: 13 22 00

• What's included in my mobile phone plan?

• Divert my phone to my MessageBank

• How do I set up and activate my iPhone?

• How do I forward calls on my mobile?

• What is Telstra One Number?

• What does the 'Remove Telstra Plan' option in the Watch app do?

• How to use your connected Apple Watch + Cellular?

• How am I charged for calls and texts from my cellular-enabled smart watch?

• What should I do if I lose my cellular-enabled smart watch?

• How do I subscribe to Telstra One Number?

• How do I cancel my Telstra One Number subscription?

• Are there any excess data charges when I add/change shareable plans on my account?

• How do I change my Business Mobile or Business Data plan?

• How do I cancel my Business Mobile or Business Data plan?