Mobile phone

Showing 35 articles

• What is an International Day Pass?

• How to enable an International Day Pass

• International roaming country availability and pricing

• SMS usage alerts while overseas

• International Roaming Day Pass Data Top-Up

• Check your International Day Pass usage

• Can I upgrade my phone online?

• What is Business Lease Assure?

• Can I upgrade my phone on a business lease plan?

• Making calls on International Roaming

• Lost or stolen phones and devices

• Set up International Roaming for travel overseas

• How to update Call/Service barring settings?

• Search and Google Now on your Android handset

• Set up, optimise and personalise your mobile device

• What are the SMTP settings required for email on my mobile?

• What are Third Party Content Purchases

• $35 Team Plan

  What is the $35 Team Plan?

  Available from 29^th March 2016, the $35 Team Plan is available for business customers and lets you share your plan's monthly data allowance across other eligible devices on the same account, so that you can make the most of your data. You must have an eligible base plan (e.g. Go Business Mobile Plan) to take-up the $35 Team Plan.

   

  Call and data inclusions on the $35 Team Plan

  You get 1GB of data and unlimited eligible voice and text, all to use in Australia.
  
  

  

   

  Do you get a handset with your $35 Team Plan?

  We don’t provide a handset with the $35 Team Plan. But if you need a new handset and want to purchase one outright, or add one to your plan with a MRO (Mobile Repayment Option), follow these steps:

  • View our range of available handsets
  • Visit your local Telstra store or Business Centre, or call to purchase your preferred handset outright:
    • Business plans: 13 20 00
    • Personal plans: 13 22 00

• To set-up Call Forward Immediate

• To set-up Call Forward No Answer

• What are the SMTP settings required for email on your mobile?

• What is the difference between a mobile broadband device or data card and modem?

• What's included in my mobile phone plan?

• Divert my phone to my MessageBank

• How can I see if I'll have mobile broadband coverage when I travel?

• How do I set up and activate my iPhone?

• How do I turn the features on my phone on and off?

• I'm under contract to recontract with the new iPhone 6 what will it cost?

• Remove the network lock restriction from your iPhone

• Set up/remove my Call Forwarding options

• To remove Call Forward Busy

• To remove Call Forward Immediate

• To remove Call Forward No Answer

• Chrome on your Android handset

• Gmail on your Android handset

• Google Play on your Android handset

• How can I block certain types of calls, email or the internet on a mobile phone?

• Managing your Google account (Android)

• Maps for mobile on your Android handset

• Once my phone is delivered, how do I set up and activate my SIM?

• Photos on your Android handset

• Hangouts on your Android handset

• What should you do when you receive a fail email or SMS?

• What’s Peace of Mind Data and how does it work?

• What should you do if you need more data or faster speeds?