Telstra Apps Marketplace

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• Telstra Online Essentials FAQs

• McAfee Endpoint Protection Essential for SMB FAQs

• McAfee Endpoint Protection Essential for SMB How-to

• GoCanvas FAQ’s

• Assigning and Unassigning applications

• How to create a Telstra Apps Marketplace account

• How to remove a user from your Telstra Apps Marketplace Company

• About our Terms & Conditions

• Upgrading and downgrading applications

• Who do I contact if I have a question about my company’s bill?

• Overdue Invoices / Bills

• How to transfer your Office 365 subscription to Telstra

• How to register with an Australian Company Number (ACN)

• How to view all the users in your company

• Account Billing Options?

• Does the Telstra Apps Marketplace bill in advance or in arrears?

• Suspended Applications or Services

• Why was my credit card payment declined?

• How to set up single billing with your Telstra services

• How to update your Credit Card details

• How to buy applications?

• Ways to discover various business apps we have to offer

• How to increase or decrease subscription units

• Deputy FAQs

• DocuSigns FAQs

• How to reset a password

• Update your company’s information

• How to view your Telstra Apps Marketplace bills online

• Haven't received an email from us in a while?

• How to change your company's name

• How to change your existing password

• McAfee Multi Access Service FAQs

• Zunos FAQ's

• How to change your primary email address

• How to raise and track a support ticket

• How to invite users to join your company

  Now that you have created your Telstra Apps Marketplace account, it’s time to invite your team to your Telstra Apps Marketplace Company. Follow the step by step guide below.

  1. Open the marketplace homepage Marketplace.Telstra.com.
     • If you are logged into the marketplace, proceed to step 2.
     • If you are not logged into the marketplace, please log in, then proceed to step 2.
       
       
       
  2. Click on the ‘Manage’ tab at the top right hand side of the marketplace menu bar. A drop down menu will appear; click on the ‘Account’ option from the list.
     
     
     
  3. You are now looking at your company dashboard. You will see a secondary menu appear at the top of the page, that includes options such as Dashboard, Applications, Users, Assign applications, Billing and Company settings. Select the ‘Users’ tab.
     
     
     
  4. You are now looking at the user page which lists all the users inside your company. To invite a user, click the “Invite users” button at the top right of the screen.
     
     
     
  5. You will need to insert the users email into the box that you wish to invite. Here you will also need select what type of role they will have in your company. The options are ‘Company Admin, Billing Admin or a User.’ You can change their user settings at any given time after they have signed up to the apps marketplace.
     For information about the Telstra Apps Marketplace ‘roles & responsibilities,’ please visit our support page; click here.
     
     
     
  6. Once you have entered in all of the email addresses into the invite user fields, click the ‘Send Initiations’ button. All of the users who were invited will receive an email to join your Telstra Apps Marketplace Company.

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