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Showing 20 articles

• Telstra Trades Assist® System Requirements

• How do I manage my email services

• Telstra Online Essentials FAQs

• McAfee Endpoint Protection Essential for SMB FAQs

• McAfee Endpoint Protection Essential for SMB How-to

• GoCanvas FAQ’s

• Assigning and Unassigning applications

• How to create a Telstra Apps Marketplace account

• How to remove a user from your Telstra Apps Marketplace Company

• About our Terms & Conditions

• Upgrading and downgrading applications

• Who do I contact if I have a question about my company’s bill?

• Overdue Invoices / Bills

• How to transfer your Office 365 subscription to Telstra

• How to register with an Australian Company Number (ACN)

• How to view all the users in your company

• Account Billing Options?

• Does the Telstra Apps Marketplace bill in advance or in arrears?

• Suspended Applications or Services

• Why was my credit card payment declined?

• How to set up single billing with your Telstra services

• How to update your Credit Card details

• How to buy applications?

• Ways to discover various business apps we have to offer

• How to increase or decrease subscription units

• Deputy FAQs

• DocuSigns FAQs

• Red Hat OpenShift FAQs

• Red Hat Openshift Dedicated User Creation and Management Guide

• How to reset a password

• Update your company’s information

• How to view your Telstra Apps Marketplace bills online

• Haven't received an email from us in a while?

• How to change your company's name

• How to change your existing password

• McAfee Multi Access Service FAQs

• Symantec How to

  How to activate Single Sign On after your Symantec Endpoint Protection service is migrated to Telstra Apps Marketplace

   

  Best for: Administrators

  Technical Level: Easy

   

  If you are the T-Suite administrator and your Symantec Endpoint Protection account has been migrated to Telstra Apps Marketplace please follow the steps below to activate SSO:

   

  1. On July 13 we'll send you a Telstra Apps Marketplace account activation email. Please activate your Telstra Apps Marketplace account if you have not done so already. If you didn’t receive your Telstra Apps Marketplace activate account email on 13 July, please contact us on 1800 878 483
  2. Once you’ve activated your account, click on the following URL: https://telstra.cmes.symanteccloud.com/SignOnActivation.aspx?resend=1, You’ll be taken to a page asking you to generate a Welcome Email, as shown in the image below:

     

  3. On this page, enter the email address you used for activating your Telstra Apps Marketplace account and click Resend Welcome Email

  You will receive a “New User Registration” Welcome Email. Follow the instructions in the email to activate single sign-on. You can then access the Symantec management console from Telstra Apps Marketplace.

   

   

  How do I access the Symantec management console from Telstra Apps Marketplace

   

  Best for: Users

  Technical Level: Easy

   

  To access your Symantec management console from your Telstra Apps Marketplace, you as the primary administrator can do this in a few easy steps

  1. Log into your Telstra Apps Marketplace account
  2. Navigate to My Apps and click on Symantec Endpoint application icon.
  3. You’ll be taken directly to your Symantec management console

  If you’re an additional Symantec administrator you can log in directly using this URL: https://telstra.cmes.symanteccloud.com. Please ensure you use your Telstra Apps Marketplace login credentials to access the Symantec management console.

   

  How to activate single sign-on (SSO) for additional Symantec Endpoint Protection administrators

  Best for: Administrators

  Technical Level: Easy

   

  If you’re an additional Symantec Endpoint Protection administrator and your Symantec Endpoint Protection account has been migrated to Telstra Apps Marketplace please follow the steps below to activate SSO:

   

  1. On July 13 we'll send you a Telstra Apps Marketplace account activation email. Please activate your Telstra Apps Marketplace account if you have not done so already. If you didn’t receive your Telstra Apps Marketplace activate account email on 13 July, please contact us on 1800 878 483
  2. Once you’ve activated your account, click on the following URL: https://telstra.cmes.symanteccloud.com/SignOnActivation.aspx?resend=1. You’ll be taken to a page asking you to generate a Welcome Email, as shown in the image below:

     

  3. On this page, enter the email address you used for activating your Telstra Apps Marketplace account and click Resend Welcome Email
  4. You will receive a “Welcome to Your Symantec.cloud Account” email. Follow the instructions in the email to activate single sign-on

  After activating SSO, you can then access the Symantec management directly by using this URL: https://telstra.cmes.symanteccloud.com. Remember to use your new Telstra Apps Marketplace username and password.

   

  If you have any feedback on this article, we'd like to hear from you.

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• How to raise and track a support ticket

• How to invite users to join your company

• Veritas Enterprise Vault.cloud™ FAQ's

• Domain name FAQ's

• Squirrel Street FAQ's

• McAfee Multi Access licence How-to

• How to download and setup your T-Voice app

• Set up Telstra T-Voice

• Domain name How-to

• What is the Telstra Apps Marketplace

• How to set up a domain name for Office 365

• Midsized Business Office 365 plan update

• Services being discontinued from Telstra Apps Marketplace

• Telstra Device Locator – Account access

• Telstra Device Locator – What kind of devices and services are eligible?

• Telstra Device Locator – How to set up and manage?

• Telstra Device Locator – What happens when you’ve lost your device?