Telstra Exchange Regional Stories

Preparing for Australia’s summer disaster season

Fires, cyclones and floods are becoming more frequent and more intense, which means that preparedness is more important than ever.

Helping Australians learn digital skills

We’re passionate about ensuring that everyone has the opportunity to participate in the digital world.

Boosting connectivity in Torres Strait

We want to make sure every Australian has the access they need to thrive in a growing digital world.

How to improve your Telstra mobile experience

How to improve your Telstra mobile experience

Image of a couple using a mobile device in the remote area.

Network coverage extension devices

Extend your mobile coverage in low reception areas.

image of a 
 bluetick logo

Blue Tick handsets for rural areas

For the best possible voice coverage in regional and rural locations, choose a mobile phone with our ‘Blue Tick’.

image of a man making WiFi call

Telstra Wi-Fi Calling

We provide basic voice calling compatibility on compatible mobile devices when you’re connected to a supported Wi-Fi network and you can’t connect to the Telstra Mobile Network.

image of a WiFi modem

Improve your Wi-Fi coverage

Enjoy a better home or office internet experience with our Wi-Fi solutions and tips to help improve your Wi-Fi setup.

image of a girl connects her device to Telstra Air

Telstra Air

Telstra Air customers can connect to Australia’s largest Wi-Fi network to access unlimited data using your mobile device or laptop.

image of the 4G satellite small cell

Telstra 4G satellite small cell technology

Providing access to 4G services on the Telstra mobile network for people in remote areas of Australia.

How we can help you

Reporting a coverage problem

You can report a coverage problem online.

Disaster preparation and assistance packages

Before and during any disaster, we’re here for you.

Our coverage

Check what mobile coverage is available in your area.

Need tech help?

Get expert help online or over the phone with Telstra Platinum®.

Telstra Mobile Satellite

In remote areas, Telstra’s mobile satellite network and products provide coverage you can rely on.

Mobile Black Spot Program

Telstra is rolling out more than 780 new mobile sites across rural and regional Australia.

Need more help?

Customer Service Guarantee

Need information on standard connection and repair timeframes?

Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Support

Find answers to common questions about your Telstra products and services.

Contact us

For general enquiries, please call us on 13 2200. Or contact your Regional Australia local team.