How to improve your Telstra mobile experience

Network coverage extension devices

Extend your mobile coverage in low reception areas.

Blue Tick handsets for rural areas

For the best possible voice coverage in regional and rural locations, choose a mobile phone with our ‘Blue Tick’.

Telstra Wi-Fi Calling

We provide basic voice calling compatibility on compatible mobile devices when you’re connected to a supported Wi-Fi network and you can’t connect to the Telstra Mobile Network.

Improve your Wi-Fi coverage

Enjoy a better home or office internet experience with our Wi-Fi solutions and tips to help improve your Wi-Fi setup.

Telstra Air

Telstra Air customers can connect to Australia’s largest Wi-Fi network to access unlimited data using your mobile device or laptop.

Satellite small cells

A Small Cell or Satellite Small Cell can deliver mobile network access to people living and working in remote areas of Australia and is an alternative to full scale macro base station but with smaller coverage, capacity range and cost.

Remote access

Explore Mobile Black Spot Program

Mobile Black Spot Program

Telstra is rolling out more than 780 new mobile sites across rural and regional Australia.
Explore mobile satellite

Telstra Mobile Satellite

In remote areas, Telstra’s mobile satellite network and products provide coverage you can rely on.

Telstra Exchange Regional Stories

Learn to stay connected with antennas and repeaters

How to stay connected with antennas and repeaters

Here’s how to get the most out of everything from external antennas to repeaters when in regional and rural Australia.
Explore SMS over WiFi

SMS over WiFi

We've enabled a feature on our network to help you more easily receive SMS messages wherever you are. 

Find out how Telstra travels to regional areas to meet with rural and regional customers and stakeholders in their communities to get a firsthand sense of the issues that matter most to them.

Giving back to our regions

Telstra’s executive regularly travels to regional areas to meet with rural and regional customers and stakeholders in their communities to get a firsthand sense of the issues that matter most to them.

Regional support

Get help with disaster preparation and assistance packages

Disaster preparation and assistance packages

Before and during any disaster, we’re here for you.
Find out more about 3G Closure

3G Closure

Our experts and partners are here to help you transition into newer networks.
Check mobile coverage

Our coverage

Check what mobile coverage is available in your area.
Explore our IoT network and solutions

Our IoT network and solutions

Explore our IoT possibilities.

Need more help?

Customer Service Guarantee

Need information on standard connection and repair timeframes?

Find a store

Find your nearest Telstra store or Wi-Fi hotspot.

Support

Find answers to common questions about your Telstra products and services.

Contact us

For general enquiries, please call us on 13 2200. Or contact your Regional Australia local team.