Access and manage your webmail
Sign in to access and manage your webmail or if you need help, choose from one of the topics below.
Troubleshoot a problem
Help with Telstra Mail®
Log on & access
- I forgot my Telstra email username or password
- What do I do if my Telstra Mail® email is de-activated?
- How do I fix a problem with my Telstra Mail®?
- Can I retrieve a deleted email folder?
- Why is my Telstra email suspended?
- Why can’t I see my emails in Telstra webmail?
- How do I retrieve a deleted email from Telstra webmail?
Manage
- How to log in to Telstra Webmail
- How to use Telstra email on Webmail
- How do I add a contact to my Telstra email?
- How do I set up Web Accessibility and Screen Reader Functionality for Telstra Mail®?
- How do I add another mailbox to my Telstra account?
- How do I to use folders to organise my emails?
- How do I use the calendar features of Telstra Mail®?
- How do I monitor my Telstra Mail® storage?
- How do I forward my Telstra emails to another account?
- How do I use my Telstra email overseas?
Other support options
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