Important information:

Telecommunications infrastructure in New Developments

Telstra is taking this opportunity to reiterate important information regarding new developments.

As per the NBN Corporate Plan (2019-2022), nbn co is currently on track to complete its rollout in June 2020. This means that all sites which are within the NBN fixed line rollout regions should be made publically available from July 2019. NBN has IPOLR responsibility for new developments in these areas under the federal Government’s Telecommunications In New Developments (TIND) Policy.

Developers should submit their applications directly to NBN where their development falls within a NBN fixed line rollout region. Unless there are special circumstances, from July 2019 Telstra will not enter into commercial agreements for telecommunications infrastructure in new developments within a NBN fixed line rollout region.

Prior to submitting an application, you can check the status of NBN for your development at

This information is for developers, consultants, developers’ representatives or any other person who intends to register a sub-division, group title, commercial, retail or other type of development that will require communications infrastructure network.

Important - Information for developers and their contractors regarding Asbestos

Important - Telstra New Developments Policy - Updated 
17th July 2015

Registering your development

Irrespective of their size, location or eligibility for NBN™ fibre, we recommend that developers register all new developments.

Registering your development does not necessarily mean Telstra will provide infrastructure.  An assessment of your application will be completed and one of Telstra’s representatives will be in contact with you to discuss your options.


Update your registration

IMPORTANT: Who may complete a registration?

You may only complete a registration if you are the Developer or are authorised to enter into the Application for Reticulation (AFR) Terms and Conditions on behalf of the Developer. Telstra may require you to provide written evidence that you are authorised to act on the Developer’s behalf.

If you have submitted your registration and have any further queries please call Smart Community Developer assistance on 1800 226 543.

Benefits of registering your development

Man holding mobile 

Whatever you’re building, you’ll need information to make installing new technology easier for you and your sub-contractors.

Telstra has produced a number of specifications and guidelines:

Single Dwelling Unit (Houses)

Large commercial properties and multi dwelling units

Telstra Velocity®

Velocity is used to describe the supply of telecommunications to your building using fibre optics instead of the traditional copper cable. With a single fibre, it can supply a home with telephone, broadband and digital TV.

At a minimum, homes built in a Velocity estate must be cabled to Telstra requirements. If they’re not, they might not have access to these services.

Find out more

Smart Wired Home

Experts agree, Smart Wiring™ is the best way to handle technology at home.

When you’re linking computers, security vision and TV to a home network, the cabling needs to be organised and easily modified.

Smart Wiring™ has been developed by industry and government; it's a guaranteed standard for how to make your home smart with the best efficiency, reliability, speed and security.

And once installed, your home can access future technology as it becomes available.

Visit for information and specifications.

The Velocity network provides versatile communication services for your home and gives you access to:

  • Broadband services
  • Fixed line services
  • Digital free to air TV
  • Foxtel from Telstra
  • Access to Telstra's future broadband products and services as they become available.

For all enquiries on Telstra provided services on the Velocity network, call: 1800 008 994.

Mon – Fri: 8.00am – 8.00pm AEST

If you are a home owner building your own property, please refer to the ‘Builders’ section of this website. To register a development, please refer to ‘Developers’ section.

For information on ordering non-Telstra services on the Velocity network, please contact your service provider.


Telstra Velocity Network

There’re a few options you’ll need to talk to your builder about before building a new home.

If you’re moving into an apartment, the wiring will have been considered by the builder before construction started.

The Telstra Velocity Home Wiring Guide (PDF, 1.27MB)

Battery back-up

The Velocity Network needs power to operate. It’s recommended you get a back-up battery so you can still make calls in a black-out, including to 000.

However, it’s still your responsibility to keep the battery charged, working and replaced according to manufacturer's specifications.

Battery Information (PDF, 175KB)

The below documents are intended to provide technical guidance only. They do not necessarily reflect current policy around infrastructure responsibility and costs. Please refer to the Telecommunications infrastructure in new developments policy and Telstra new developments policy for current information. Thank you.