Information for developers
New developments in a nbn fixed line region
Before registering a new development
Issues connecting your new home or development to the nbn
We will assess your application and contact you to discuss your options.
Download Telstra Smart Community Full Terms and Conditions (PDF, 24KB)
Who can register?
You may need to provide written evidence that you are authorised to act on behalf of the Developer.
Asbestos handling requirements
On 24th of December, Telstra sold its FTTP networks in South Brisbane and the Velocity Estates to Uniti Group Limited, a diversified provider of telecommunications services.
The sale will benefit the ~50,000 active services on these networks today by creating a pathway to improve the technology in the network and deliver a better-connected experience.
The transition process is expected to commence from July 2022, given the preparatory work the parties need to undertake.
Because of the sale there will be changes to way developer work is ordered. Please contact us at email@example.com if you have any questions.
Why register your development?
Help reduce connection delays
Help detect issues early
Avoid duplication of infrastructure
Important information about new developments
Telstra Velocity (FTTP)
About Telstra Velocity
Homes built in a Velocity estate must be cabled to our requirements.
Information for homeowners
For all enquiries about Telstra services on the Velocity network, call us on 1800 008 994 Mon – Fri: 8.00am – 8.00pm AEST.
It’s your responsibility to keep the battery charged, working and replaced according to manufacturer's specifications.
Help and support
The below documents are intended to provide technical guidance only. They do not necessarily reflect current policy around infrastructure responsibility and costs.