Apple iPhone 16

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Upgrade & Protect

Upgrade to the latest tech, swap a damaged device or replace a screen. $15/mth. T&Cs apply

Only available for devices on repayment
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Trade in your eligible device for credit towards your Telstra account.

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You can use your current eligible service with this device.
If you buy this device outright, you can transfer your SIM to use your current plan with it.
You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.comto complete this purchase themselves.
You’ll keep these with the new device:
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Mobile

You need a new plan to continue

Your current plan can’t be used as we no longer offer it. You also need to buy out the remaining months on your repayment term. This cost will be calculated before you complete your order. Your current plan can’t be used as we no longer offer it. Your current plan can’t be used as we no longer offer it.
Current Device

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IMEI doesn’t match our records

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Eligible to redeem

What are my options?
You can buyout your device now or wait until [nextRedemptionAllowedDate] to redeem Upgrade & Proect on your damaged device.

Upgrade & Protect active on this device
You can upgrade this device by paying a redemption fee (between $0 and $249 depending on device condition and time left on contract). Subject to our standard credit assessment.

Alternatively, keep this device by paying the buyout fee.

The IMEI number you entered didn't return a match.

If your device has been replaced under warranty, visit your nearest Telstra store with proof of warranty, a replacement receipt or a purchase receipt.

The IMEI number you entered didn't return a match.

You can manually verify the IMEI by signing an authorised warranty replacement receipt or a proof-of-purchase that matches the device. Without this, the device can't be verified and Upgrade & Protect can't be redeemed.

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Please check if ‘Find My’ option has been turned on your Apple device. If it has, follow these steps to turn it off:

  1. Go to Settings > Scroll to Face ID & Passcode.
  2. Enter your device passcode
  3. Scroll to Stolen Device Protection and turn it off
  4. Go back to Settings > Select your Name > Select Find My
  5. Turn off Find My [iPhone or iPad]
  6. Restart the order

Contact us if this issue persists.

Please investigate in console and unlock the IMEI if appropriate. The redemption can’t be requested until it is unlocked, which can take up to 24 hours.

$[redemptionFee] estimated redemption fee

Subject to:
  1. a credit assessment; and
  2. re-assessment of device once it’s returned.

You'll keep your current device

It costs $[buyoutAmount] to buy out your current device.

This cost covers the [remainingMonths] months left on your repayment term.
Current device
Your Upgrade & Protect subscription
You can't redeem Upgrade & Protect for mobile broadband devices.

Your options are:

  • Get a new plan for your mobile broadband device and keep your Upgrade & Protect subscription on your existing plan; or
  • Buy out your current device and swap the mobile broadband device into your existing data plan. Upgrade & Protect will be cancelled. Early termination fees may apply.
You'll keep your current device
$[buyoutAmount] buyout fee
This cost covers the [remainingMonths] months left on your repayment term

You cannot transact on this account. Only account owners are able to make purchases. Message us or create a new account.

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You have no eligible plans
Only upfront plans can be used with devices on repayment.
Order stopped
You have no eligible services that can be upgraded. Please message us or get a new plan.
Message us or visit us in store to update this service. You also need to buy out the remaining months on your repayment term.
Message us or visit us in store to update this service.
This is a MICA service. Go to Console to migrate it. The customer also needs to buy out the remaining months on their repayment term.
This is a MICA service. Go to Console to migrate it.
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  • Basic

    50GB for $65/mth
    , Slide 1 of 3
    • Plan price may change.
    • Not available to enterprise customers.

    • Access to Australia's largest 5G network
    • No lock-in contract
    • No excess data charges in Australia. More on data usage.
    • Data sharing with up to 20 mobile or data plans
    • Data security with 24/7 network surveillance
    • Stay safer online with Device Security Essentials
    • Enjoy uncapped download speeds.
    • Earn Telstra Plus Points.
  • Essential

    180GB for $75/mth
    , Slide 2 of 3
    • Plan price may change.
    • Not available to enterprise customers.

    • Access to Australia's largest 5G network
    • No lock-in contract
    • No excess data charges in Australia. More on data usage.
    • Data sharing with up to 20 mobile or data plans
    • Data security with 24/7 network surveillance
    • Stay safer online with Device Security Essentials
    • Enjoy uncapped download speeds.
    • Earn Telstra Plus Points.
    • Add up to 5 bundle plans and share data.
  • Premium

    300GB for $99/mth
    , Slide 3 of 3
    • Plan price may change.
    • Not available to enterprise customers.

    • Access to Australia's largest 5G network
    • No lock-in contract
    • No excess data charges in Australia. More on data usage.
    • Data sharing with up to 20 mobile or data plans
    • Data security with 24/7 network surveillance
    • Stay safer online with Device Security Essentials
    • Enjoy uncapped download speeds.
    • Earn Telstra Plus Points.
    • Add up to 5 bundle plans and share data.

Review your selections

By continuing, you’re committing to paying for both the device and a data plan for every month of your 12, 24 or, for eligible devices, 36 month payment term. If you cancel, you’ll need to pay out your device as one payment at the time you leave. Please carefully review your selections to ensure you’re able to meet all payment obligations.

  • Paying for the device for every month of your chosen payment term.

  • Paying out your device as a one-off payment, if you cancel your repayment option.

  • Carefully reviewing your selections to make sure you’re able to meet all payment obligations.

From 27 August 2024: ​

  • Basic plan will increase by $3/mth​
  • Essential plan will increase by $3/mth and
  • Premium plan will increase by $4/mth

By continuing, you’re committing to paying for both the device and a data plan for every month of your 12, 24 or, for eligible devices, 36 month payment term. If you cancel, you’ll need to pay out your device as one payment at the time you leave. Please carefully review your selections to ensure you’re able to meet all payment obligations.

Buyout fee

We'll send you an invoice to pay later


one off

Redemption fee - estimation only


one off

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Use iPhone to accept contactless payments

With Tap to Pay on iPhone and the Tyro BYO App, you can accept most types of in-person, contactless payments right on your iPhone – no extra hardware needed.

Built for Apple Intelligence

Apple Intelligence is the personal intelligence system that helps you write, express yourself and get things done effortlessly. With groundbreaking privacy protections, it gives you peace of mind that no-one else can access your data. Coming December 2024.1Refer to legal disclaimers for details.

Take total camera control

 Camera Control gives you an easier way to quickly access camera tools, like zoom or depth of field, so you can take the perfect shot in record time.

Get further and closer  

The improved Ultra Wide camera with autofocus lets you take incredibly detailed macro photos and videos. Use the 48MP Fusion camera for stunning high-resolution images, and zoom in with the 2x optical-quality Telephoto.

Photographic styles

The latest-generation Photographic Styles give you greater creative flexibility, so you can make every photo even more you. And you can reverse any of those styles any time you want.  

Supersmart A18 chip  

A18 jumps two generations ahead of the A16 Bionic chip in iPhone 15. It enables Apple Intelligence, powers advanced photo and video features, and supports console-level gaming, with exceptional power efficiency.

Longer battery life  

iPhone 16 works together with the A18 chip to deliver a big boost in battery life with up to 22 hours video playback.2Refer to legal disclaimers for details. Charge via USB-C or snap on a MagSafe charger for faster wireless charging.3Refer to legal disclaimers for details.

Designed to last  

iPhone 16 has a sturdy, aerospace-grade aluminium design with a 6.1-inch Super Retina XDR display.4Refer to legal disclaimers for details. It’s remarkably durable, with the latest-generation Ceramic Shield material that’s 2x tougher than any smartphone glass.

Customise your iPhone  

With iOS 18 you can tint your Home Screen icons with any colour. Find your favourite shots faster in the redesigned Photos app. And add playful, animated effects to any word, phrase or emoji in iMessage.5Refer to legal disclaimers for details.

Vital safety features  

If you need emergency services and you don’t have mobile service or Wi-Fi, you can use Emergency SOS via satellite.6Refer to legal disclaimers for details. With Crash Detection, iPhone can detect a severe car crash and call for help if you can’t.7Refer to legal disclaimers for details.

Legal disclaimers

The information and claims in this feature reel are provided by Apple. Apple takes all reasonable steps to ensure the information is accurate and complete.

  1. Apple Intelligence will be available in beta on all iPhone 16 models, iPhone 15 Pro and iPhone 15 Pro Max, with Siri and device language set to US English, as an iOS 18 update in October 2024. Australian English support available December 2024. Some features and additional languages will be coming over the course of the next year.
  2. The displays have rounded corners. When measured as a rectangle, the screen is 6.12 inches (iPhone 16), 6.69 inches (iPhone 16 Plus), 6.27 inches (iPhone 16 Pro) or 6.86 inches (iPhone 16 Pro Max) diagonally. Actual viewable area is less.
  3. Battery life varies by use and configuration. Got to the Apple battery information page for more information.
  4. Accessories sold separately.
  5. Some features may not be available in all countries or all areas.
  6. Service is included for free for two years with the activation of any iPhone 16 model. Connection and response times vary based on location, site conditions and other factors. Go to the Apple satellite connection page for more information.
  7. iPhone 16 and iPhone 16 Pro can detect a severe car crash and call for help. Requires a mobile network connection or Wi-Fi calling.