Mobiles
Up to $1200 bonus value on a range of mobiles
$1200 bonus valueBig savings are calling. Trade in for a new phone.
Trade-In powered by Assurant. Eligible device and Telstra service required.
Ends 30 Nov.
Big savings are calling. Trade in for a new phone.
Trade-In powered by Assurant. Eligible device and Telstra service required.
Save big on small tech, like headphones, smart watches and speakers.
Take up a new 28 Day Plan for a very small price.
Future recharges will be full price.
Big savings are calling. Pick up a new phone and we’ll deliver it free.
Up to 50% off a range of accessories
Take up a new 28 Day Plan for a very small price.
Ends 30 Nov.
Add a new Basic, Essential or Premium Mobile Plan on Australia’s best mobile network.
Excludes bundle plans.
Shop big deals on the latest devices from Samsung, Google, Motorola and more.
Ends 30 Nov. Eligibility criteria apply. Trade-In powered by Assurant. Eligible device and Telstra service required.
Trade in for a big Pixel deal at a small price. Plus 7 Day Price Match? Even better.
Bag $500 off. Now $2299. Plus, get $500 bonus credit when you trade in.
Ends 30 Nov.
A big $500 off on repayment, plus $400 bonus trade-in credit.
Eligibility criteria apply. Trade-In powered by Assurant. Eligible device and Telstra service required.
Ring in big savings. Was $2049, now $1349. Grab one while stock lasts.
$500 off on repayment, plus $500 bonus trade-in credit.
Eligibility criteria apply. Trade-In powered by Assurant. Eligible device and Telstra service required.
Up to $600 off, plus $400 bonus trade-in credit.
Trade-In powered by Assurant. Eligible device and Telstra service required.
Ends 30 Nov. Eligibility criteria apply.
Grab on repayment while our Upfront Mobile Plans are on a big sale.
Excludes bundle plans.
Buy on repayment with Australia’s best mobile network. It’s time for a big upgrade.
Ends 30 Nov. T&Cs apply.
Save up to $300 over 4 months, plus free delivery across Australia. The stars have aligned.
Plus the cost of the Starlink Kit. Powered by Starlink.
For 4 months of big protection for your devices.
Device Security powered by McAfee. Eligible Telstra service required.
Up to $352 off over 4 months on new nbn and 5G Internet plans. Save big as you grow bigger.
Up to $300 off over 4 months on Satellite Internet straight from the stars.
Plus the cost of the Starlink Kit. Powered by Starlink.
30% off eero range and 50% off Device Security for 4 months. Extra big savings in the bag.
Device Security powered by McAfee. Eligible Telstra service required.
Ends 30 Nov.
Add a new Small or Medium Data Plan, with 24/7 network monitoring.
Excludes bundle plans.
When you buy on repayment.
Eligibility criteria apply. Excludes 1TB variant.
When you buy on repayment.
Eligibility criteria apply. Excludes 1TB variant.
Ends 30 Nov. Unlocking fee applies for Telstra Pre-Paid devices when used with non-Telstra SIM card. Get more information about unlocking your phone.
Save up to $114 over activation and your next 5 recharges.
New activations by 30 Nov. Last recharge by 26 Apr.
Get smart value with the Telstra T-Prime 5G.
Get bonus data on up to 5 recharges when you turn on auto recharge with a new $54 Pre-Paid Mobile Plan.
New activations by 30 Nov. No bonus data after 26 Apr.
Ends 30 Nov.
Gear up with savings on Galaxy watches, buds and more.
Better together.
Pick up some deals for Pixel Watch and Pixel Buds.
Big sound savings on headphones, earbuds and speakers.
Now $349
Was $429
Now $799
Was $1,299
Now $139
Was $239
Now $199
Was $399
Ends 30 Nov. T&Cs apply.
Up to $352 off over 4 months on new nbn and 5G Internet plans. Save big as you grow bigger.
Up to $300 off over 4 months on Satellite Internet straight from the stars.
Plus the cost of the Starlink Kit. Powered by Starlink.
30% off eero range and 50% off Device Security for 4 months. Extra big savings in the bag.
Device Security powered by McAfee. Eligible Telstra service required.
Ends 30 Nov. Eligibility criteria apply to join Telstra Plus. Points + Pay available. Minimum points required.
Big savings on headphones, speakers and more. Sound good?
Save big close to home on around the house tech.
Now 98,800 points
or $215 Member price
$239 RRP
Now 164,900 points
or $359 Member price
$399 RRP
The Black Friday sales are fast becoming the busiest shopping event of the year, with retailers from across the globe offering some of their best deals.
With Christmas just around the corner, it’s the perfect time to grab a bargain at Telstra.
Our Black Friday Sale this year offers big savings on a range of products and services, such as:
Our Big Black Friday Sale runs from Tuesday 3 November to Monday 30 November 2026, with Black Friday itself on 27 November and Cyber Monday on 30 November. Deals may change through the month, so it's worth checking back.
Our Big Black Friday Sale ends 11:59pm AEDT on Monday 30 November 2026 (Cyber Monday). Some individual offers may sell out earlier. Miss it and you can still check our regular deals any time.
You can shop online or in any Telstra store — the same deals apply across both. Buying online, you can also choose free delivery or Click & Collect from a store near you.
Yes. You can enjoy a big 50% off all new nbn and 5G home internet plans for 4 months.
5G plans available in select areas and to eligible customers only. Limited number of services available per postcode. T&Cs apply.
Absolutely! You can use your Telstra Plus points towards eligible purchases during the sale. You can also enjoy member-only offers and rewards, plus exclusive Black Friday deals.
Eligibility criteria apply to join Telstra Plus.
Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. You'll need to pay out any remaining devices, accessories or services in full when you cancel.
Eligible customers who take up a Telstra Upfront Light, Basic, Bundle, Essential or Premium Mobile Plan will receive a 10% discount on their monthly plan charge. The 10% discount will be applied to your monthly plan fee after any other compatible discounts or promotions.
To be eligible for this offer you must have an eligible health care card, department of veteran affairs gold card or pensioner concession card.
If you change to an ineligible plan, cancel your plan, no longer have an eligible concession card, or we choose to withdraw this offer, the discount will no longer apply to your account.
To determine your eligibility for this offer, we need your Centrelink Customer Reference Number/File number.
By proceeding with this application, and providing us your details, you authorise us to use these details electronically to check your concession card status with the relevant government body to determine your eligibility for the concession card holder offer.
To redeem a promotional promo code, choose an eligible product or plan and add it to your cart to start the checkout process. In cart review, enter the promo code. You have three attempts to enter. If you exceed this, the promo code will be invalid. Once you add the promo code, your cart will display the discounted price. Roll onto Telstra’s standard month-to-month price after twelve months unless you change or cancel beforehand.
Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G. Check coverage map.
To use Telstra Satellite Messaging, you need:
Our satellite network will extend beyond the range of our mobile network to most outdoor areas on mainland Australia and Tasmania, excluding the Australian Radio Quiet Zone in Western Australia and remote offshore territories and islands of Australia.
Telstra Satellite Messaging is not designed to be an emergency service, as you cannot text Australian emergency responders directly. If you intend to visit remote regions, it is always recommended to plan ahead and take extra precautions in the case of an emergency.
Telstra Satellite Messaging is an intermittent service, so the experience of sending and receiving a message is different than via mobile connection. Some messages may take a few minutes or longer to send and receive, depending on location, device and availability of satellites.
Telstra Satellite Messaging cannot be used to:
The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check coverage map.
Outside 4GX areas, you will switch to our fastest available 4G speed. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.
This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load). In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.
Compatible Telstra mobile network handset required. Check your device's compatibility.
You must have an eligible Telstra Mobile Plan in order to have a DPC. If you cancel your DPC early, cancel your mobile plan during the device payment term or move to an ineligible mobile plan during the payment term, you’ll need to pay out your device, in full. Device discounts still apply to cancelled orders bought on repayment.
Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.
30 minutes of international calls and unlimited international SMS, to all countries, are included in our Upfront Mobile plans. Once you’ve used the 30 minutes, you can add an International Calling Pack to your plan from $10 per month. You can add or remove it at any time in the My Telstra app. International Calling Pack includes an allowance of calls from Australia to standard international numbers in eligible destinations. View eligible destinations here.
The only way to use your service overseas is by purchasing an International Roaming day pass. You can purchase an International Roaming day pass at $5 per day in 7 eligible countries, or $10 per day in more than 80 eligible countries. Day pass Zone 1 and 2 packs include 2GB of data to use per day as well as unlimited talk and text. Usage expires at the end of a 24-hour day pass period. If you go over your 2GB, you can add an additional 2GB for $10 for use within 31 days. A day pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible destination.
If you’re travelling to a destination where our International Roaming day pass isn’t available, you cannot use your Telstra service.
If you cancel your Telstra Upfront Mobile Plan, you will not receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing as a one-off payment.
Your upfront mobile plan may change (including price and inclusions). With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.
Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Trade-In, you must be a Telstra personal or business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront Plan or with an existing 13-digit account number. Not available to customers with a ten-digit account number. If a device with Upgrade & Protect is being traded in, then it needs to be on the same mobile number being used for the trade-in credit. Devices on Telstra Mobile Lease Plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment.
The trade-in value of your eligible device, including any applicable promotional trade-in bonus, will be combined and paid to you as a single payment. For more details visit the Telstra Trade-In page
To join Telstra Plus you must be 18+ with an active service. Points are earned on payment for services or Pre-Paid recharge (excluding outright purchases, refunds, credits and late payment fees). Points expire three years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Your plan and add-ons may change (including price and inclusions), or we may move you to a new plan (which may cost more). If you don't like a change, you can change your plan or cancel your plan or add-ons. When you cancel, your service will be disconnected immediately. You'll need to pay out any remaining devices, accessories or services in full when you cancel.
Eligible customers who take up a Telstra Upfront Light, Basic, Bundle, Essential or Premium Mobile Plan will receive a 10% discount on their monthly plan charge. The 10% discount will be applied to your monthly plan fee after any other compatible discounts or promotions.
To be eligible for this offer you must have an eligible health care card, department of veteran affairs gold card or pensioner concession card.
If you change to an ineligible plan, cancel your plan, no longer have an eligible concession card, or we choose to withdraw this offer, the discount will no longer apply to your account.
To determine your eligibility for this offer, we need your Centrelink Customer Reference Number/File number.
By proceeding with this application, and providing us your details, you authorise us to use these details electronically to check your concession card status with the relevant government body to determine your eligibility for the concession card holder offer.
To redeem a promotional promo code, choose an eligible product or plan and add it to your cart to start the checkout process. In cart review, enter the promo code. You have three attempts to enter. If you exceed this, the promo code will be invalid. Once you add the promo code, your cart will display the discounted price. Roll onto Telstra’s standard month-to-month price after twelve months unless you change or cancel beforehand.
Telstra currently offers 5G in select areas and is progressively rolling it out to other areas. In non-5G coverage areas, you’ll automatically switch to our 4G. Check coverage map.
Telstra Satellite requires:
Telstra Satellite includes:
Telstra Satellite does not support full internet access or traditional voice calls, and it is not intended to support streaming, large downloads, app-based video or audio calls, always-on services or cloud syncing. The messaging and app experience may differ from a standard mobile service, and connections may be slow, delayed, intermittent or unavailable at times. Availability is not guaranteed and depends on third party satellite coverage, location, device and conditions.
Telstra Satellite is not designed to be an emergency service and should not be relied on in an emergency. You cannot call Triple Zero from a Telstra Satellite service; nor can you text Triple Zero directly or receive one-way emergency broadcasts.
The latest phone software and app versions should be downloaded prior to traveling and leaving Telstra’s mobile network area. If you intend to visit remote regions, it's always recommended to plan ahead and take extra precautions in the case of an emergency. Device compatibility may differ between Satellite Messaging and Select Satellite Apps.
The Telstra Mobile Network offers 4GX in all capital CBDs and selected suburban and regional areas and is progressively rolling out to more places. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check coverage map.
Outside 4GX areas, you will switch to our fastest available 4G speed. Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. For 5G coverage information, check coverage map.
This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load). In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.
Compatible Telstra mobile network handset required. Check your device's compatibility.
You must have an eligible Telstra Mobile Plan in order to have a DPC. If you cancel your DPC early, cancel your mobile plan during the device payment term or move to an ineligible mobile plan during the payment term, you’ll need to pay out your device, in full. Device discounts still apply to cancelled orders bought on repayment.
Excludes calls, SMS and MMS to premium numbers, some satellite numbers, and use overseas.
30 minutes of international calls and unlimited international SMS, to all countries, are included in our Upfront Mobile plans. Once you’ve used the 30 minutes, you can add an International Calling Pack to your plan from $10 per month. You can add or remove it at any time in the My Telstra app. International Calling Pack includes an allowance of calls from Australia to standard international numbers in eligible destinations. View eligible destinations here.
The only way to use your service overseas is by purchasing an International Roaming day pass. You can purchase an International Roaming day pass at $5 per day in 7 eligible countries, or $10 per day in more than 80 eligible countries. Day pass Zone 1 and 2 packs include 2GB of data to use per day as well as unlimited talk and text. Usage expires at the end of a 24-hour day pass period. If you go over your 2GB, you can add an additional 2GB for $10 for use within 31 days. A day pass is triggered whenever a call is made or received, an SMS is sent or if any mobile data is used in an eligible destination.
If you’re travelling to a destination where our International Roaming day pass isn’t available, you cannot use your Telstra service.
If you cancel your Telstra Upfront Mobile Plan, you will not receive a pro rata refund for the remainder of your month. If you have any device, accessory or service add-ons attached to your plan, you will have to pay any remaining amount owing as a one-off payment.
Your upfront mobile plan may change (including price and inclusions). With no lock-in, you can change your plan once a month or leave. If you leave, just pay out your device, accessories or services in full.
Trade-In is managed by Assurant Services Australia Pty Ltd. To be eligible for Telstra Trade-In, you must be a Telstra consumer or small business customer aged 18+, with a post-paid service and have a device, tablet or smartwatch with us on an Upfront plan or with an existing 13-digit account number. Not available to customers with a 10-digit account number.
Devices on Telstra Mobile Lease plans are ineligible. You may only trade in a device, tablet or smartwatch from Assurant’s list of eligible devices. The credit offer will vary depending on your device, tablet or smartwatch type, model and its working condition, and is subject to assessment.
The trade-in value of your eligible device, including any applicable promotional trade-in bonus, will be combined and paid to you as a single payment. For more details check the Trade-In page.
To join Telstra Plus you must be 18+ with an active service. Points are earned on payment for services or Pre-Paid recharge (excluding outright purchases, refunds, credits and late payment fees). Points expire three years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds.
Find out more about speeds for Telstra customers on the nbn network & Opticomm access network.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
We’re still calculating typical busy period upload speeds 7pm-11pm on Ultrafast - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. Plan avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
If you have a back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the nbn network or the Opticomm access network and identify what alternatives are available.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
To redeem a code, choose your product or plan and add it to your cart to start the checkout process. Apply the code when you’re reviewing your cart, under the heading ‘Promo code’. You have three attempts to add. If you exceed this, the code will be invalid. Once you’ve added the code, your cart will display the discounted price.
Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Bonus points will be applied to your account within 14 days of service activation or enrolment in Telstra Plus, whichever happens last.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn® tier figures represent wholesale maximum network speeds during off-peak periods. The nbn® tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn® tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra.
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full.
We’re still calculating typical busy period upload speeds 7pm-11pm on Ultrafast - the information here is an estimate only. Speeds experienced may be lower due to factors including modem and cabling and in-home setup/wiring. Plan avail. on FTTP and HFC connections only. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB) Opticomm key facts sheet (PDF, 39.8KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
Mobile backup is available with eligible plans only and to premises in mobile coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Mobile backup is available to premises in mobile coverage areas. Check coverage at telstra.com/coverage. In the event of a fault on the nbn, our Smart Modem can switch your service to our mobile network automatically. We’ll switch your service back to the nbn when the fault is resolved.
The mobile network backup service is uncapped and unshaped when there’s a fault. This means there is no limit on data allowance or speed, and it's included in the plan, so you don't have to worry about additional charges. Mobile coverage required. Only available with eligible plans.
Modem included for use with new nbn with voice services. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee. Backup available with eligible plans. Mobile coverage required.
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Bonus points will be applied to your account within 14 days of service activation or enrolment in Telstra Plus, whichever happens last.
Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.
Telstra 5G Home Internet doesn’t include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.
Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.
Estimated average/typical busy period speeds/ranges are for new 5G Internet services only. Average/typical busy period speeds/ranges for existing 5G Internet services may be slower.
If you’re on a Premium 5G Internet plan and exceed your included data allowance, your download speed will be capped at 25 Mbps and your upload speed at 5 Mbps, and may be slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.
If you’re on a Basic or Essential 5G Internet plan and exceed your allowance, your upload and download speed will be slowed to 1.5 Mbps or below until your next billing cycle. 1.5 Mbps supports some ordinary internet activity (e.g. working from a web browser, emails, and data calls), although limited to a single user at any time and content may be slow to load. 1.5 Mbps isn't suitable for large file downloads, HD and 4K video or other high-data speed applications like video conferencing, and may not support ordinary use of internet-dependent medical devices.
If you cancel or change tech type within 24 months, your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you will be charged a $200 non-return fee.
Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn® tier figures represent wholesale maximum network speeds during off-peak periods. The nbn® tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn® tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra
Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.
Typical busy period speeds for the new nbn tiers Superfast and Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of these add-ons. Actual speeds experienced may be lower due to factors including your modem and cabling, in-premises set up/wiring. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Mobile backup is available to premises in mobile coverage areas. Check coverage at telstra.com/coverage. In the event of a fault on the nbn, our Smart Modem can switch your service to our mobile network automatically. We’ll switch your service back to the nbn when the fault is resolved.
The mobile network backup service is uncapped and unshaped when there’s a fault. This means there is no limit on data allowance or speed, and it's included in the plan, so you don't have to worry about additional charges. Mobile coverage required. Only available with eligible plans.
Modem included for use with new nbn with voice services. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee. Backup available with eligible plans. Mobile coverage required.
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra Enterprise and Corporate accounts. See the Telstra Plus program terms and conditions.
Bonus points will be applied to your account within 14 days. Not compatible with other offers.
An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan.
The nbn® tier figures represent wholesale maximum network speeds during off-peak periods. The nbn® tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn® tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra.
Your plan and add-ons may change (including price and inclusions). If you’re not happy, you can change your plan or cancel your plan or add-ons. If you cancel, change to a plan without voice or to a different tech type, within 24 months, simply return your modem or pay a $200 non-return fee.
Typical busy period speeds for Business Pro Fast, Pro Superfast and Pro Ultrafast are an estimate only. We do not have sufficient data yet to calculate the typical busy period speeds. We're still calculating typical busy period upload speeds 9am-5pm, weekdays on this plan - the information here is an estimate only. Speeds experienced may be lower due to factors incl. modem and cabling and in-home set up/wiring. For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB).
Services not available to all areas or premises.
Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.
If you’re in a new development without existing phone or internet infrastructure, nbn co may impose a $300 New Development Charge (NDC) to connect you to the nbn network. This includes new lots, subdivisions, and granny flats with a separate address from the primary residence. If applicable, we will bill that charge to you and we will let you know at the time of confirming your order and you will have the option to cancel. Extra charges may apply for non-standard or professional installation of Telstra or nbn co equipment and for premises in new developments. Once you are connected to nbn fibre, you won’t be able to move to our copper network.
Mobile backup is available to premises in mobile coverage areas. Check coverage at telstra.com/coverage. In the event of a fault on the nbn, our Smart Modem can switch your service to our mobile network automatically. We’ll switch your service back to the nbn when the fault is resolved.
The mobile network backup service is uncapped and unshaped when there’s a fault. This means there is no limit on data allowance or speed, and it's included in the plan, so you don't have to worry about additional charges. Mobile coverage required. Backup available with eligible plans.
If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.
nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.
Service not available to all areas or all premises. Initial checks may show you are eligible for this service however actual availability will be confirmed after order.
This plan does not include a fixed voice service and you will not be able to use it to make or receive calls or support a lift, security or medical alarm.
Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-premises set up.
Estimated average/typical busy period speeds/ranges are for new 5G Internet services only. Average/typical busy period speeds/ranges for existing 5G Internet services may be slower.
If you’re on a Premium 5G Business Internet plan and exceed your included data allowance, your download speed will be capped at 25 Mbps and your upload speed at 5 Mbps, and may be slowed further in busy periods until your next billing month. There is no option to top up your data or move to a higher data plan.
If you’re on a Basic or Essential 5G Business Internet plan and exceed your allowance, your upload and download speed will be slowed to 1.5 Mbps or below until your next billing cycle. 1.5 Mbps supports some ordinary internet activity (e.g. working from a web browser, emails, and data calls), although limited to a single user at any time and content may be slow to load. 1.5 Mbps isn't suitable for large file downloads, HD and 4K video or other high-data speed applications like video conferencing, and may not support ordinary use of internet-dependent medical devices.
If you cancel or change tech type within 24 months, your modem must be returned via our eParcel service (we will provide details in an email to you once you cancel) in good working order within 21 days of cancellation or you will be charged a $200 non-return fee.
The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check our mobile coverage page.
Telstra 5G now reaches 85% of Australians. Compatible device required. Roll over unused data when you recharge $15-$74 before expiry. Unlimited calls and text exclude satellite and premium numbers (e.g. 19xx numbers), operator assisted calls (e.g. most 12xx numbers) and diverted calls. Our FairPlay policy (PDF 227 KB) applies.
Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Download speeds are capped on our 4G and 5G network on some plans. Your capped download speed is the maximum potential download speed for data included in your recharge. Factors impacting typical speed include location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
An unlocking fee may apply for use with a non-Telstra SIM card. Check our unlocking information page. Limit 1 per customer and no trade sales. Blue Tick lets you know which phones are recommended for handheld coverage in rural areas.
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Must be 18+ with an active Telstra-branded service. Points are earned on the cash component of eligible products purchased outright or on a repayment option, and service purchases (excludes cancelled, refunded, or returned products or services). Points expire 3 years from earning. Marketing opt-in required (preferences can be changed). Excludes Telstra enterprise and corporate accounts.
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