Pre-Paid Plans, SIM Cards and Offers

Pre-Paid, you complete me.

Our Pre-Paid Complete plan is packed full of the good stuff. Enjoy things like data banking, and unlimited calls and texts to standard Australian numbers.

How to get set up on Pre-Paid

Select your service

Choose a SIM Kit
and use your own device,
or order a new phone that
 comes with a SIM card.

 

 

Get free delivery

Enjoy free delivery,
with most orders delivered in
3-7 business days. Subject to
availability.

 

 

Activate online

Once your order arrives,
activate the SIM card on
your chosen Pre-Paid plan.

 

 

Choose your number

You can transfer
your mobile number
from another provider, or
get a new Telstra number. 

 

 

 

Delays to some order deliveries

COVID-19 impacts are causing delays on some orders. Your order should arrive within 10 days if you’re in a metro location. Regional orders may take longer. We’re doing everything we can to get your order to you quickly.

 

Choose a Pre-Paid plan

Choose our Pre-Paid Complete plan for great everyday value. Enjoy included calls, texts and data with each recharge. Purchase a SIM Starter Kit and activate on this plan.

Already with Telstra? Compare your plan with Pre-Paid Complete to see if you could get more from your calls, texts and data.

 

 

 Includes Pre-Paid SIM

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Standard international call minutes to selected destinations.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

 Includes Pre-Paid SIM

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Get 15GB bonus data on your first three recharges. First recharge by 26 October 2020, remaining two recharges by 31 December 2020.

Unlimited calls and texts to standard Australian numbers.

Standard international call minutes to selected destinations.

$10 Extra Credit for international calls and texts, roaming and premium SMS.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more



 Includes Pre-Paid SIM

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Standard international call minutes to selected destinations.

$50 Extra Credit for international calls and texts, roaming and premium SMS.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

 Includes Pre-Paid SIM

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Standard international call minutes to selected destinations.

$100 Extra Credit for international calls and texts, roaming and premium SMS.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

 Pre-Paid SIM only

Activate this SIM and
recharge on your chosen plan

Choose our Pre-Paid Long Life Plus plan if you don’t use your mobile phone often. Calls, texts and data are charged at pay as you go rates, per minute, text message or megabyte. Purchase a SIM Starter Kit and activate on this plan.

 

 

 

 Includes Pre-Paid SIM

Call, text and data rates

 
 

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

 

 

 Includes Pre-Paid SIM

Call, text and data rates

 
 

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

 

 

 Pre-Paid SIM only

Activate this SIM and
recharge on your chosen plan


 

All inclusions for use in Australia

Select your Pre-Paid plan



Choose an amount below to recharge on Pre-Paid Complete.

Not sure which plan you’re on? Here’s how to check or change your Pre-Paid plan.

If you can’t see your Telstra plan here, you’re on an old plan. Compare your plan with Pre-Paid Complete to see if you could get more from your calls, texts and data.

7 days expiry

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

28 days expiry

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Get 15GB bonus data on your first three recharges. First recharge by 26 October 2020, remaining two recharges by 31 December 2020.

Standard international call minutes to selected destinations.

$5 Extra Credit for international calls and texts, roaming and premium SMS.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

28 days expiry

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Get 15GB bonus data on your first three recharges. First recharge by 26 October 2020, remaining two recharges by 31 December 2020.

Standard international call minutes to selected destinations.

$10 Extra Credit for international calls and texts, roaming and premium SMS.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more



28 days expiry

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Get 17GB bonus data on your first three recharges. First recharge by 31 August 2020, remaining two recharges by 31 October 2020. New customers only. Must activate on Pre-Paid Complete mobile plan between 1 July 2020 and 31 August 2020.

Standard international call minutes to selected destinations.

$15 Extra Credit for international calls and texts, roaming and premium SMS.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

6 months expiry

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Standard international call minutes to selected destinations.

$50 Extra Credit for international calls and texts, roaming and premium SMS.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

12 months expiry

Data Bank - Save up to 200GB of unused data when you recharge before expiry.

Unlimited calls and texts to standard Australian numbers.

Standard international call minutes to selected destinations.

$100 Extra Credit for international calls and texts, roaming and premium SMS.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

Choose an amount below to recharge on Long Life Plus.

Not sure which plan you’re on? Here’s how to check or change your Pre-Paid plan.

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more


 

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

Data-free sports streaming. Learn more

Data-free music streaming of Apple Music. Additional subscription charges apply. Learn more

All inclusions for use in Australia.



Why choose us?

Telstra delivers reliable mobile network all over Australia

Australia's best
mobile network

The Telstra mobile network
reaches further and runs faster
than any other.

Faster based on national average
mobile speeds.

On Telstra Pre-Paid Max? Save your unused data using Data Bank.

Keep your data
in the bank

Not going to use up your data in time?
Just recharge before expiry on Telstra
Pre-Paid Complete and save
up to 200GB of data to your
Data Bank.

Recharge before expiry to access
banked data. For use in Australia.

You can now call overseas with Telstra pre-paid plan

Call overseas with
included minutes

With standard international call
minutes to 50 destinations on
Telstra Pre-Paid Complete, you’re
never far away from friends
and family overseas.

For use in Australia.

Be rewarded
with Telstra Plus™

Join Telstra Plus and get rewarded
just for recharging. Earn points to
put towards must-have devices,
SIM Kits, accessories and more.
Eligibility criteria apply.

National Rates    
  Pre-Paid Complete Pre-Paid Long Life Plus
Voice calls anytime  Unlimited calls to standard Aus numbers

30c/min or part

Texts (SMS) Unlimited texts to standard Aus numbers 30c/text
Data Included data depends on your recharge amount 7c/MB, $72/GB (rounded off to nearest MB) 
National standard picture MMS  50c/MMS 30c/MMS 
MessageBank® diversion Free Free
MessageBank® retrieval 30c/min or part 30c/min or part
Video MMS per recipient  75c 75c
Data Rates    
  Pre-Paid Complete Pre-Paid Long Life Plus
Pay As You Go data  Included data depends on your recharge amount 7c/MB, $72/GB (charged per MB)
Note: Pay As You Go data is not available on Telstra Pre-Paid Complete. Once included data is used up, you’ll need to recharge again or purchase a Data Top Up Pack. for Pre-Paid Complete.
International Rates    
  Pre-Paid Complete Pre-Paid Long Life Plus  
Text (SMS) per message per recipient to an international number 20c 35c
MMS picture, audio or video per message per recipient to an international number  75c 75c
Call rates to international numbers by country:
Pre-Paid Complete   Long Life Plus

Other rates

Numbers Costs
12 58 887 and
12 58 888
Call for free from your Telstra Pre-Paid mobile in Australia.

If you're calling from a non-Telstra phone and can't connect on this number, call 13 2200 and when prompted say 'Pre-Paid'.
12 58 880 Call for free from your Telstra Pre-Paid mobile in Australia.
1223
Telstra Directory Assistance
95c per call (flat rate). In addition, a connection fee of $1.29 also applies to successful and attempted connection to the number requested
12456
Call Connect
$1.99, plus standard connection fee and airtime charges of 80c per minute (charged per second).

In addition, a connection fee of $1.29 also applies to successful and attempted connection to the number requested. Standard Telstra Pre-Paid mobile charges and call connection fee apply to the connected call.
1234
A 'personally assisted search' service (Call or SMS the service)
Calls from Telstra Pre-Paid mobiles cost $1.99 per call plus standard Pre-Paid mobile call connection charge and airtime charges of 80c per minute (charged per second). In addition, a connection fee of $1.29 also applies to successful and attempted connection to a number requested. Standard Telstra Pre-Paid mobile charges and call connection will apply to the connected call.

For SMS, Telstra Pre-Paid customers will be charged $1.99 per request to the 1234 SMS service.
1225
Directory Assistance – International
$1.65 per call (flat rate).


The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check coverage here.

Telstra Pre-Paid Complete: Unlimited inclusions exclude calls/texts to satellite numbers and premium numbers (e.g. 19xx numbers), operator assisted calls (e.g. most 12xx numbers) and diverted calls.

$30 offer: Online only offer available to customers who purchase by 30 September 2020. The discount is applied at checkout. Limit two per customer.

Bonus data: Get 15GB bonus data on your first three recharges when you purchase a $30 or $40 SIM starter kit and activate on our Pre-Paid Complete Plan. First recharge by 26 October 2020, remaining two recharges by 31 December 2020.

Data Bank: Your unused Data Bank data will expire if you switch to an incompatible plan. Recharge required to access Data Bank.

Sports apps: All Telstra post-paid and pre-paid mobile customers with an active recharge are eligible. Data-free on the Telstra mobile network. For use in Australia. For more info: telstra.com/livesport.

Apple Music: Data-free on the Telstra Mobile Network. Non-Apple radio stations and non-music streaming use such as downloads, video streaming and social interaction will attract data charges. Telstra FairPlay Policy applies. For use in Australia. Apple and Apple Music are trademarks of Apple Inc.

Telstra pre-paid mobile devices: Only work with a Telstra SIM card. Unlocking fee applies for use with a non-Telstra SIM card. See more unlocking information here. Limit 1 per customer and no trade sales.

Blue Tick: Blue Tick lets you know which phones are recommended for handheld coverage in rural areas.

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Activate and Recharge Support

Learn more about activating your Pre-Paid SIM and the different ways you can recharge.

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