Satellite Internet for Business

No, Telstra Satellite Internet for Business is for the business address connected to your plan.
You can’t use it while travelling or on moving vehicles, including:


• cars
• vans
• RVs
• boats
• aircraft

Yes, there are guides included to help you install the Starlink Kit and set up Telstra Satellite Internet yourself.

For a one-off $650 fee (incl. GST), book a Telstra technician to install and mount your Starlink Kit and activate your service for you.

You also get: 

• Site survey, so your technician can assess the best antenna location and talk you through it first.
• Professional grade roof installation, backed by a 2 year warranty.
• Telstra wind-rated roof mount.
• Internal cabling from roof antenna to the modem.
• Working service check with 3 Wi-Fi devices connected. 

To book this service just add professional install to your cart.

Yes, you can use it for everyday online tasks, such as:


• email
• video calls
• sharing files.

Your experience can vary based on your Starlink Kit location, sky view, weather and network demand. The plan is for eligible businesses with no more than 5 employees.

Yes, your Telstra Satellite Internet plan for Business includes a business phone service, with unlimited calls to standard Australian mobiles and landlines.

Your Starlink Kit includes:

• Starlink antenna 
• Kickstand (ground mount only*)
• Gen 3 Router
• Starlink Cable (15 m) 
• AC Power Cable (1.5 m) 
• Power Supply (1.5 m)

Your Telstra Smart Modem 4 will arrive in a separate package. 

You’ll receive a tracking order reference number from StarTrack. You’ll also get notifications when your package is on its way, and when it’s delivered. 

* Your Standard Kit does not include a roof or wall mount. You can purchase these on our Starlink accessories page.
 

Low latency means information can travel quickly between your device and the internet:


• Latency is the time it takes for information to travel between your device and the internet

• Lower latency can help with video calls, online gaming and other activities where timing matters

• Starlink uses low orbit satellites, which are closer to Earth than some older satellite services.

It may suit eligible small businesses in regional or remote areas where other fixed internet options might be limited. The service must be used at the connected business address.

Check your address to find out if Satellite Business Internet is available where your business operates.

Yes. If you already have a Starlink Standard 4, 4X or newer, you can use it with a Telstra Satellite Internet plan.

To transfer your Starlink Kit to Telstra:

1. Cancel your existing Starlink service through the Starlink customer portal on the Starlink website. Find the ‘Cancel service’ option under the ‘Manage’ section.
2. Unlock your Starlink Kit from your account by selecting ‘Transfer’ after cancellation. This option is also under ‘Manage.’  Note that your service will stop once the kit transfer is complete.
3. Provide Telstra with your Starlink Terminal ID or Kit Serial Number during the ordering process.

Need to know:

• Your Starlink service will stop once the kit transfer is complete
• Visit Starlink Support and search ‘transfer to a reseller’ for more information
• Contact Starlink Support if you need help with the transfer process.

• Your Starlink Terminal ID can be found in the Starlink app when your kit is powered on.
• Your Starlink Kit Serial Number can be found on the shipping label that came with your kit.