Want your new phone in 2 hours?

Our participating stores are now offering you the option to get your new phone on the same day.
If you're an existing Telstra post-paid customer, we’ll deliver to your front door within 2 hours.

Shopping with us

Shop online 24/7 with free delivery

Safe and secure with free delivery in Australia for orders over $100.

Track your order online

Place your order online anytime, then track it online. 

Call & Collect

Call your nearest store to shop and arrange Call & Collect.

Free delivery when you shop online

Order online from a range of products, with free delivery for orders over $100.

  1. Find a store

    Keep in mind some stores are operating with restricted hours so make sure you check store opening hours.
  2. Call to order

    It's simple to call your store and arrange a purchase.

    Simply call and arrange the product you're after, then make an appointment to go in store and pick up.
  3. Pick up at your appointment time

    During your call the Telstra team will let you know when to come in.

    We continue to focus on providing a COVID-safe environment for our customers and team members.

Store opening hours

We continue to follow the government health advice during COVID-19.

COVID-19 restrictions

Some stores may be closed or currently operating with restricted hours for Call & Collect and appointment bookings only.

Check our store locator for the latest operating times using our store locator, and call to make an appointment before visiting.

Help & Support

Personal support

Business support

Enterprise support