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nbn™ network connections
Connect to a global
It's easy with an nbn-ready plan from Telstra.
Ready to connect?
If you’ve chosen us as your provider, getting connected is easy.
Once the nbn network has arrived at your address, select one of our nbn-ready plans
and we’ll help you every step of the way from your first nbn appointment,
to setting up your team, to making the most of your new business network.
Connecting to the nbn network
Check your address
Find out when the nbn network
is going live in your area by entering
your address in the nbn rollout map.
Choose a plan
Compare our nbn-ready plans and
bundles and choose one that
suits your business needs.
The connection process
You have the option to self install your equipment or to have one of our technicians install your service for an additional charge of $240.
If you have chosen to self install your services, you will be sent everything you need to connect your services. In certain situations, an nbn co appointment may be required to install nbn equipment.
If you have chosen to have your service professionally installed, we will work with you to arrange Telstra and nbn co appointments to install the necessary equipment.
The nbn™ network uses a combination of technologies.
Once the nbn goes live in your area, nbn co will let you know
which kind of connection is delivering the network to your business.
Fibre to the node (FTTN)
You're connected by fibre-optic cable as far as a neighbourhood ‘node’ or junction box, then via the existing copper network to your business address. This is usually for single-storey buildings.
Fibre to the building (FTTB)
You’re connected by a fibre-optic cable to the basement or communications room, then via the existing copper network to other levels of the building. This is usually for multi-storey buildings.
Your installation options
Once your property is connected to the nbn™ network by nbn co, we’ll send you all the installation
information you need to set up your modem. The modem provided is a Wi-Fi router
that links the compatible devices at your home to your new network connection.
We're here to help
nbn plans and equipment sales
We're here to answer your questions about switching to the nbn network with Telstra
nbn plan orders
If you have a question about your existing nbn network plan order please feel free to contact us