Why choose Telstra?

100+ years of connecting Australians.

Aussie-based support

Get help when you need it from our Aussie-based support teams. Chat with us, call us, visit our stores. Talk to us in your language.

Get rewarded

Join Telstra Plus and earn points on eligible spend. Use points for bill discounts or get something from the Rewards Store.

Security in your pocket

We monitor our network 24/7, helping to block millions of threats like scams and malicious calls, texts and content.

QR code to download the My Telstra app

MyTelstra app

Whether it’s paying bills, managing your account, changing services or getting help – do it all in one place.

Join a mobile network that goes the distance

Australia’s largest mobile network

Our mobile network covers more of Australia than any other mobile network.

Bundles for the fam

Add up to 5 Bundle plans and share data, when you have an existing Upfront Essential or Premium Mobile plan.

Data sharing

You household can share data across multiple services. Share up to 10 upfront mobile and data plans on the same account.

No lock in contracts

You can switch to another plan once each month – or leave at any time. 

Get Internet that keeps up with you

Unlimited data

Watch your favourite shows with no data dramas and no excess charges.

All tech options, under one roof

From Internet Only to Internet bundles, 5G Fixed Wireless and Satellite internet – you choose what works for you.

Smart Modem 4

The latest modem for Telstra Home Internet with more power, enhanced security features and the latest Wi-Fi 7 technology.

Want help choosing an
internet plan?
Want help choosing an
internet plan?
Want help choosing an
internet plan?
Want help choosing an
internet plan?

Partners and causes

OUR PARTNERSHIPS

Fostering partnerships

More flexible ways to pay

Pay now or later

Pay in full when you buy your device or take up a 12, 24 or 36-month contract. Add selected accessories and pay them off as you go. If you leave Telstra, simply pay out your device and any accessories you've added.

Pay with points

Our rewards program, Telstra Plus, gives you 10 points for every dollar you spend. Get bill discounts or something from the Rewards Store.

Trade-in for credit

Swap your old device for a new one. We’ll assess if your old device is eligible for trade-in and if it is, we'll credit your Telstra bill which you can put towards something newer.

7 Day Price Match

Best price wins! Find a better price within 7 days of receiving your new, eligible phone, tablet or hotspot from Telstra and we’ll credit the difference to your bill.

Rather get in touch? Let's get you connected

Online help & support

Find answers to your frequently asked questions.

Get help in My Telstra

View your services, pay your bill, troubleshoot tech issues, contact us via chat and much more.

Reach out to us

We're here to answer your questions.