Apple iPad Air 11 inch (M2)

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Capacity

Payment term

Was , now /mth

Upgrade & Protect

Upgrade to the latest tech, swap a damaged device or replace a screen. $15/mth. T&Cs apply

Only available for devices on repayment
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Telstra Trade-In Estimator

Trade in your eligible device for credit towards your Telstra account.

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Your current plan is no longer offered. You’ll still keep your [serviceNumber] number with this device.

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Welcome Back

You can use your current eligible service with this device.
If you buy this device outright, you can transfer your SIM to use your current plan with it.
You can’t add a new device with the customer’s current plan via an outbound sale right now. The customer can visit Telstra.com to complete this purchase themselves.

You’ll keep these with the new device:

/mth
Mobile

You need a new plan to continue

Your current plan can’t be used as we no longer offer it. You also need to buy out the remaining months on your repayment term. This cost will be calculated before you complete your order. Your current plan can’t be used as we no longer offer it. Your current plan can’t be used as we no longer offer it.

Current Device

You can't proceed with redeeming Upgrade & Protect

IMEI doesn’t match our records

Turn off your device lock

Eligible to redeem

What are my options?
You can buyout your device now or wait until [nextRedemptionAllowedDate] to redeem Upgrade & Protect on your damaged device.

Upgrade & Protect active on this device
You can upgrade this device by paying a redemption fee (between $0 and $249 depending on device condition and time left on contract). Subject to our standard credit assessment.

Alternatively, keep this device by paying the buyout fee.

The IMEI number you entered didn't return a match.

If your device has been replaced under warranty, visit your nearest Telstra store with proof of warranty, a replacement receipt or a purchase receipt.

The IMEI number you entered didn't return a match.

You can manually verify the IMEI by signing an authorised warranty replacement receipt or a proof-of-purchase that matches the device. Without this, the device can't be verified and Upgrade & Protect can't be redeemed.

Try again later.

Please check if ‘Find My’ option has been turned on your Apple device. If it has, follow these steps to turn it off:

  1. Go to Settings > Scroll to Face ID & Passcode.
  2. Enter your device passcode
  3. Scroll to Stolen Device Protection and turn it off
  4. Go back to Settings > Select your Name > Select Find My
  5. Turn off Find My [iPhone or iPad]
  6. Restart the order

Contact us if this issue persists.

Please investigate in console and unlock the IMEI if appropriate. The redemption can’t be requested until it is unlocked, which can take up to 24 hours.

$[redemptionFee] estimated redemption fee

Subject to:
  1. a credit assessment; and
  2. re-assessment of device once it’s returned.

You'll keep your current device

It costs $[buyoutAmount] to buy out your current device.

This cost covers the [remainingMonths] months left on your repayment term.

Current device

Your Upgrade & Protect subscription
You can't redeem Upgrade & Protect for mobile broadband devices.

Your options are:

  • Get a new plan for your mobile broadband device and keep your Upgrade & Protect subscription on your existing plan; or
  • Buy out your current device and swap the mobile broadband device into your existing data plan. Upgrade & Protect will be cancelled. Early termination fees may apply.

You'll keep your current device

$[buyoutAmount] buyout fee
This cost covers the [remainingMonths] months left on your repayment term

You cannot transact on this account. Only account owners are able to make purchases. Message us or create a new account.

Create a new account

You have no eligible plans

Only upfront plans can be used with devices on repayment.

Order stopped

You have no eligible services that can be upgraded. Please message us or get a new plan.
Message us or visit us in store to update this service. You also need to buy out the remaining months on your repayment term.
Message us or visit us in store to update this service.
This is a MICA service. Go to Console to migrate it. The customer also needs to buy out the remaining months on their repayment term.
This is a MICA service. Go to Console to migrate it.
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  • Small

    30GB for $25/mth
    , Slide 1 of 2
    • Not available to enterprise customers.

    • Prices may change from time to time.
    • No excess data charges
    • No lock-in contract
    • Stay safer online with Device Security Essentials.
    • Uncapped 4G and 5G speeds

      Businesses who need easy and affordable remote access to Microsoft business apps.

      Read more on plan speeds
    • Earn Telstra Plus Points

      See how to earn points to put towards must-have rewards.

      Read more about Telstra Plus
    • Share your data

      Data share with up to 20 Upfront Mobile or Data Plans.

      Read more on data sharing
  • Medium

    75GB for $58/mth
    , Slide 2 of 2
    • Not available to enterprise customers.

    • Prices may change from time to time.
    • No excess data charges
    • No lock-in contract
    • Stay safer online with Device Security Essentials.
    • Uncapped 4G and 5G speeds

      Businesses who need easy and affordable remote access to Microsoft business apps.

      Read more on plan speeds
    • Earn Telstra Plus Points

      See how to earn points to put towards must-have rewards.

      Read more about Telstra Plus
    • Share your data

      Data share with up to 20 Upfront Mobile or Data Plans.

      Read more on data sharing
Want up to $60 off over 6 months?
Offer ends 30 December. New services only.
Read Medium Data Plan discount details

Review your selections

By continuing, you’re committing to paying for both the device and a data plan for every month of your 12, 24 or, for eligible devices, 36 month payment term. If you cancel, you’ll need to pay out your device as one payment at the time you leave. Please carefully review your selections to ensure you’re able to meet all payment obligations.

Buyout fee

We'll send you an invoice to pay later


one off

Redemption fee - estimation only


one off

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