Why eSIM
Faster connection
Buy, activate, and manage eSIM without visiting a store or waiting for delivery.
Multiple numbers
No need to carry multiple devices so you can juggle work and personal life.
Caring for the planet
eSIM eliminates plastic, packaging and the transport of a physical SIM card.
Pre-Paid Mobile Plans
For most of our plans, you can choose between an eSIM or a physical SIM card. Learn more.
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$15 Pre-Paid Mobile Plan EOFY Sale
Now $5
Ends 30 June 2026.eSIM only. Online only. New activations only, future recharges will be full price.Included data for use in Aus
6GB
4GB + 2GB Activation Bonus6GB on first three recharges, 4GB from your fourth. Activate by 10 August 2026. Remaining recharges by 11 October 2026. -
$44 Pre-Paid Mobile Plan EOFY Sale
Now $15
Ends 30 June 2026.New activations only, future recharges will be full price.Included data for use in Aus
80GB
20GB + 60GB Activation Bonus80GB on first three recharges, 20GB from your fourth. Activate by 10 August 2026. Remaining recharges by 11 October 2026. -
$74 Pre-Paid Mobile Plan EOFY Sale
Now $25
Ends 30 June 2026.eSIM only. Online only. New activations only, future recharges will be full price.Included data for use in Aus
160GB
80GB + 80GB Activation Bonus160GB on first three recharges, 80GB from your fourth. Activate by 10 August 2026. Remaining recharges by 11 October 2026. -
$395 Pre-Paid Mobile Plan EOFY Sale
Now $355
Ends 30 June 2026.New activations only, future recharges will be full price.Included data for use in Aus
330GB
180GB + 150GB Activation Bonus330GB on activation only. Future recharges include 180GB. Activate by 10 August 2026.
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$15 Pre-Paid Mobile Plan EOFY Sale
Now $5
Ends 30 June 2026.eSIM only. Online only. New activations only, future recharges will be full price.Included data for use in Aus
6GB
4GB + 2GB Activation Bonus6GB on first three recharges, 4GB from your fourth. Activate by 10 August 2026. Remaining recharges by 11 October 2026.
-
$44 Pre-Paid Mobile Plan EOFY Sale
Now $15
Ends 30 June 2026.New activations only, future recharges will be full price.Included data for use in Aus
80GB
20GB + 60GB Activation Bonus80GB on first three recharges, 20GB from your fourth. Activate by 10 August 2026. Remaining recharges by 11 October 2026. -
$54 Pre-Paid Mobile Plan
$54
Included data for use in Aus
110GB
35GB + 75GB Activation Bonus110GB on first three recharges, 35GB from your fourth. Activate by 10 August 2026. Remaining recharges by 11 October 2026. -
$64 Pre-Paid Mobile Plan
$64
eSIM price only.
Included data for use in Aus
135GB
45GB + 90GB Activation Bonus135GB on first three recharges, 45GB from your fourth. Activate by 10 August 2026. Remaining recharges by 11 October 2026. -
$74 Pre-Paid Mobile Plan EOFY Sale
Now $25
Ends 30 June 2026.eSIM only. Online only. New activations only, future recharges will be full price.Included data for use in Aus
160GB
80GB + 80GB Activation Bonus160GB on first three recharges, 80GB from your fourth. Activate by 10 August 2026. Remaining recharges by 11 October 2026.
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$200 Pre-Paid Mobile Plan
$200
Included data for use in Aus
160GB
80GB + 80GB Activation Bonus160GB on activation only. Future recharges include 80GB. Activate by 10 August 2026. -
$395 Pre-Paid Mobile Plan EOFY Sale
Now $355
Ends 30 June 2026.New activations only, future recharges will be full price.Included data for use in Aus
330GB
180GB + 150GB Activation Bonus330GB on activation only. Future recharges include 180GB. Activate by 10 August 2026.
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$44 Pre-Paid Casual Plan EOFY Sale
Now $15
Ends 30 June 2026.Physical SIM only. New activations only, future recharges will be full price.Included data for use in Aus
1GB
$2 SIM+ Kit
Includes SIM only. To activate a mobile service using this SIM, you'll need to purchase a recharge at an additional cost.
A 3‑in‑1 SIM that fits standard, micro and nano sizes.
Keep your current number or choose a new one.
Enjoy the flexibility to choose your recharge from any of our Pre-Paid plans.
Compatible devices
Most phones produced post 2020 are eSIM compatible (or dual SIM). Devices purchased overseas may not be eSIM compatible.
Device not eSIM compatible? See our Pre-Paid plans that include a physical SIM.
How to connect an eSIM
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Download the My Telstra app
Download or update the My Telstra app on your eSIM compatible device.
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Purchase eSIM plan
Select the eSIM tile located on the home page or 'Services' tab. Reconfirm your chosen plan and purchase.
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Activate and install
- Ensure you are connected to Wi-Fi and follow the prompts to install your eSIM profile to your phone.
- You'll be connected to our network as soon as the eSIM installation and porting (if required) is complete.
- Ensure you are connected to Wi-Fi and follow the prompts to install your eSIM profile to your phone.
Frequently asked questions
eSIM (embedded SIM) technology is replacing the need for traditional plastic SIM cards. It’s a digital way of storing your network service on compatible devices, that’s faster, simpler and more environmentally friendly.
An eSIM profile is digital information you need to download to your eSIM-enabled device to access Telstra’s mobile network.
Most phones manufactured post 2020 come with eSIM and there are also other devices that support eSIM such as wearables, laptops and tablets. Please check compatibility on your device manufacturer’s website.
No. Switching from a physical SIM to an eSIM doesn’t impact your plan, mobile number or Pre-Paid credit.
Yes. If your Telstra plan includes 5G network access and your device is 5G compatible, you can access Telstra's 5G network when you’re in Telstra 5G coverage areas.
A Telstra ID allows you to securely manage your services, track your usage and more in the My Telstra app.
To link your service through My Telstra:
- Sign in with your Telstra ID
- Go to Services
- Scroll to Can’t see one of your services?
- Go to Get help and follow the prompts.
You need to have iOS13 or later, to use eSIM. Not all iPhone models are eSIM-enabled so check the Apple website.
Using an eSIM can eliminate the CO2 emissions involved in manufacture, warehousing, and delivery of a physical plastic SIM.
If your device has a physical SIM and eSIM, or multiple eSIM profiles, it can use up to two mobile services at the same time. By purchasing multiple Telstra Pre-Paid or post-paid Upfront, services, you can make and receive calls and texts with two different mobile numbers and use mobile data, with two separate plans on the same device. The plans do not need to be identical and can be a combination of Pre-Paid and Upfront if you choose.
Dual SIM requirements, functionality and operation may be different depending on the device model. It’s a good idea to check first by going to the device manufacturer’s website.
No. eSIM is digital SIM technology available on compatible devices that allows you to use a Telstra mobile plan without requiring a physical SIM card. Dual SIM devices support two mobile services at the same time. Some dual SIM devices also come with eSIM technology, and vice versa, but not all.
Dual SIM is a capability your device may support, allowing it to support up to two mobile services. eSIM is an embedded SIM that’s built into a compatible device. Your unique eSIM profile can be digitally downloaded using the My Telstra app or an eSIM card using a Telstra Upfront plan.
Our network
The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G. Check our mobile coverage page.
Telstra 5G now reaches 85% of Australians. Compatible device required. Roll over unused data when you recharge $15-$74 before expiry. Unlimited calls and text exclude satellite and premium numbers (e.g. 19xx numbers), operator assisted calls (e.g. most 12xx numbers) and diverted calls. Our FairPlay policy (PDF 227 KB) applies.
Our speeds
Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.
Download speeds are capped on our 4G and 5G network on some plans. Your capped download speed is the maximum potential download speed for data included in your recharge. Factors impacting typical speed include location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
Telstra Pre-Paid mobile device
An unlocking fee may apply for use with a non-Telstra SIM card. Check our unlocking information page. Limit 1 per customer and no trade sales. Blue Tick lets you know which phones are recommended for handheld coverage in rural areas.
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Need help?
Support
Find the answers you're looking for on our eSIM support page.
My Telstra app
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Contact us
Have a question you need answered? See our contact and help options.
Find a store
Find your nearest Telstra Store.