Buy, activate, and manage eSIM without visiting a store or waiting for delivery.
No need to carry multiple devices so you can juggle work and personal life.
eSIM eliminates plastic, packaging and the transport of a physical SIM card.
Enjoy unlimited calls, SMS, and MMS to standard Australian numbers.
Recharge before expiry and roll over up to 200GB of your unused data.
Download speeds are capped at 150Mbps on our network.
With usable recharge after Pre-Paid plan activation.
Enjoy unlimited calls, SMS, and MMS to standard Australian numbers.
Recharge before expiry and roll over up to 200GB of your unused data.
Download speeds are capped at 150Mbps on our network.
60GB on activation. Activate by 21 October 2024.
New customers only.
With usable recharge after Pre-Paid plan activation.
80GB on activation. Activate by 21 October 2024.
New customers only.
With usable recharge after Pre-Paid plan activation.
Offer ends 7 October 2024
New customers only. Future recharges will be full price. Limit two per customer. Online only. For use in Aus.
100GB on activation. Activate by 21 October 2024.
New customers only.
With usable recharge after Pre-Paid plan activation.
135GB on activation. Activate by 21 October 2024.
New customers only.
With usable recharge after Pre-Paid plan activation.
Enjoy unlimited calls and texts to standard Australian numbers.
Plan ahead and choose a plan that will keep you connected for 6 or 12 months.
Download speeds are capped at 150Mbps on our network.
120GB on activation. Activate by 21 October 2024.
New customers only.
With usable recharge after Pre-Paid plan activation.
260GB on activation. Activate by 21 October 2024.
New customers only.
With usable recharge after Pre-Paid plan activation.
95 minutes of calls to standard Australian numbers.
120 Text and MMS to standard Australian numbers.
Download speeds are capped at 150mbps on our 4G and 5G network.
6 months expiry
With usable recharge after Pre-Paid plan activation.
Most phones produced post 2020 are eSIM compatible (or dual SIM). Devices purchased overseas may not be eSIM compatible.
Device not eSIM compatible? See our Pre-Paid plans that include a physical SIM.
Download or update the My Telstra app on your eSIM compatible device.
Select the eSIM tile located on the home page or 'Services' tab. Reconfirm your chosen plan and purchase.
eSIM (embedded SIM) technology is replacing the need for traditional plastic SIM cards. It’s a digital way of storing your network service on compatible devices, that’s faster, simpler and more environmentally friendly.
An eSIM profile is digital information you need to download to your eSIM-enabled device to access Telstra’s mobile network.
Most phones manufactured post 2020 come with eSIM and there are also other devices that support eSIM such as wearables, laptops and tablets. Please check compatibility on your device manufacturer’s website.
No. Switching from a physical SIM to an eSIM doesn’t impact your plan, mobile number or Pre-Paid credit.
Yes. If your Telstra plan includes 5G network access and your device is 5G compatible, you can access Telstra's 5G network when you’re in Telstra 5G coverage areas.
A Telstra ID allows you to securely manage your services, track your usage and more in the My Telstra app.
To link your service through My Telstra:
You need to have iOS13 or later, to use eSIM. Not all iPhone models are eSIM-enabled so check the Apple website.
Using an eSIM can eliminate the CO2 emissions involved in manufacture, warehousing, and delivery of a physical plastic SIM.
If your device has a physical SIM and eSIM, or multiple eSIM profiles, it can use up to two mobile services at the same time. By purchasing multiple Telstra Pre-Paid or post-paid Upfront, services, you can make and receive calls and texts with two different mobile numbers and use mobile data, with two separate plans on the same device. The plans do not need to be identical and can be a combination of Pre-Paid and Upfront if you choose.
Dual SIM requirements, functionality and operation may be different depending on the device model. It’s a good idea to check first by going to the device manufacturer’s website.
No. eSIM is digital SIM technology available on compatible devices that allows you to use a Telstra mobile plan without requiring a physical SIM card. Dual SIM devices support two mobile services at the same time. Some dual SIM devices also come with eSIM technology, and vice versa, but not all.
Dual SIM is a capability your device may support, allowing it to support up to two mobile services. eSIM is an embedded SIM that’s built into a compatible device. Your unique eSIM profile can be digitally downloaded using the My Telstra app or an eSIM card if you are using a Telstra Upfront plan.
Find the answers you're looking for on our eSIM support page.
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Have a question you need answered? See our contact and help options.
Find your nearest Telstra Store.