Telstra Pre-Paid Mobile
Recharge Amount | $13 | $39 | $49 | $59 | $69 | $180 | $350 | |
---|---|---|---|---|---|---|---|---|
Expiry
|
7 days | 28 days | 28 days | 28 days | 28 days | 6 months | 12 months | |
Network Access
3G, 4G and 4GX |
150Mbps | 150Mbps | 150Mbps | 250Mbps | Uncapped speeds | 150Mbps | 150Mbps | |
Data Allowance
|
||||||||
Data Allowance
For use in Australia only |
3GB | 15GB | 25GB | 35GB | 70GB | 70GB | 165GB | |
Data Bank
|
||||||||
Continuous Data Rollover
Recharge before expiry to save up to 200GB of unused data |
Yes | Yes | Yes | Yes | Yes | Not included | Not Included | |
Data Rollover
Recharge before expiry to rollover your unused data allowance to use in your next recharge |
||||||||
Minimum Term
|
||||||||
$1 Daily Inclusions
|
||||||||
$1 Optional Extra's
|
||||||||
Calls + Text + MMS + MessageBank®
To standard Australian numbers |
Unlimited
|
|||||||
International call inclusions to Zone 1
|
NA | 300 minutes | 500 minutes | 1,000 minutes | 1,500 minutes | 3,000 minutes | 6,000 minutes | |
International call inclusions to Zone 2
|
NA | 60 minutes | 100 minutes | 150 minutes | 250 minutes | 350 minutes | 800 minutes | |
International text + MMS
|
||||||||
International text + MMS to all countries
|
100 | 100 | 100 | 100 | 100 | 100 | 100 | |
Calls + Text + MMS
To international numbers |
|
|
||||||
Extra Credit
|
$0 | $50 Credit | ||||||
What's Included
|
Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.
|
|||||||
What's Not Included
|
|
|||||||
Devices
|
||||||||
Allowances
|
||||||||
International call inclusions to Zone 3
|
NA | 5 minutes | 10 minutes | 15 minutes | 20 minutes | 50 minutes | 100 minutes | |
4G and 5G Download Speed Cap
|
150Mbps | 150Mbps | 150Mbps | 250Mbps | Uncapped Speed | 150Mbps | 150Mbps | |
On 22 October 2024, our recharge prices increased. Visit telstra.com.au/consumer-advice/price-changes for more information.
150Mbps/250Mbps speed cap is great for most customers' regular usage including streaming, browsing and social media. Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 85% of Australians. Compatible device required. For 5G coverage information, check our coverage map.
All inclusions for use in Aus. Included calls and SMS are to standard numbers only. |
Expiry
|
||||||
$13 | $39 | $49 | $59 | $69 | $180 | $350 |
---|---|---|---|---|---|---|
7 days | 28 days | 28 days | 28 days | 28 days | 6 months | 12 months |
Data Allowance
For use in Australia only |
||||||
$13 | $39 | $49 | $59 | $69 | $180 | $350 |
---|---|---|---|---|---|---|
3GB | 15GB | 25GB | 35GB | 70GB | 70GB | 165GB |
Continuous Data Rollover
Recharge before expiry to save up to 200GB of unused data |
||||||
$13 | $39 | $49 | $59 | $69 | $180 | $350 |
---|---|---|---|---|---|---|
Yes | Yes | Yes | Yes | Yes | Not included | Not Included |
Calls + Text + MMS + MessageBank®
To standard Australian numbers |
||||||
Unlimited
|
International call inclusions to Zone 1
|
||||||
$13 | $39 | $49 | $59 | $69 | $180 | $350 |
---|---|---|---|---|---|---|
NA | 300 minutes | 500 minutes | 1,000 minutes | 1,500 minutes | 3,000 minutes | 6,000 minutes |
International call inclusions to Zone 2
|
||||||
$13 | $39 | $49 | $59 | $69 | $180 | $350 |
---|---|---|---|---|---|---|
NA | 60 minutes | 100 minutes | 150 minutes | 250 minutes | 350 minutes | 800 minutes |
International text + MMS to all countries
|
||||||
$13 | $39 | $49 | $59 | $69 | $180 | $350 |
---|---|---|---|---|---|---|
100 | 100 | 100 | 100 | 100 | 100 | 100 |
What's Included?
|
||||||
Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.
|
What's Not Included
|
||||||
|
International call inclusions to Zone 3
|
||||||
$13 | $39 | $49 | $59 | $69 | $180 | $350 |
---|---|---|---|---|---|---|
NA | 5 minutes | 10 minutes | 15 minutes | 20 minutes | 50 minutes | 100 minutes |
4G and 5G Download Speed Cap
|
||||||
$13 | $39 | $49 | $59 | $69 | $180 | $350 |
---|---|---|---|---|---|---|
150Mbps | 150Mbps | 150Mbps | 250Mbps | Uncapped Speed | 150Mbps | 150Mbps |
On 22 October 2024, our recharge prices increased. Visit telstra.com.au/consumer-advice/price-changes for more information.
150Mbps/250Mbps speed cap is great for most customers' regular usage including streaming, browsing and social media. Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 85% of Australians. Compatible device required. For 5G coverage information, check our coverage map.
All inclusions for use in Aus. Included calls and SMS are to standard numbers only. |
Telstra Pre-Paid Mobile Casual
Recharge Amount | $25 | $39 | $59 | $74 | $120 | |||
---|---|---|---|---|---|---|---|---|
Expiry
|
60 days | 6 months | 6 months | 12 months | 12 months | |||
Network Access
3G, 4G and 4GX |
150Mbps | |||||||
Data Allowance
|
||||||||
Data Allowance
For use in Australia only |
220MB | 390MB | 590MB | 740MB | 1.2GB | |||
Data Bank
|
||||||||
Continuous Data Rollover
Recharge before expiry to save up to 200GB of unused data |
||||||||
Data Rollover
Recharge before expiry to rollover your unused data allowance to use in your next recharge |
||||||||
Minimum Term
|
||||||||
$1 Daily Inclusions
|
||||||||
$1 Optional Extra's
|
||||||||
Calls + Text + MMS + MessageBank®
To standard Australian numbers |
55 minutes of calls 70 Text + MMS |
110 minutes of calls 140 Text + MMS |
180 minutes of calls 200 Text + MMS |
220 minutes of calls 220 Text + MMS |
220 minutes of calls 220 Text + MMS |
360 minutes of calls 360 Text + MMS |
||
International call inclusions to Zone 1
|
5 minutes | 10 minutes | 10 minutes | 20 minutes | 20 minutes | 20 minutes | ||
International call inclusions to Zone 2
|
5 minutes | 10 minutes | 10 minutes | 20 minutes | 20 minutes | 20 minutes | ||
International text + MMS
|
||||||||
International text + MMS to all countries
|
5 | 10 | 10 | 20 | 20 | 20 | ||
Calls + Text + MMS
To international numbers |
||||||||
Extra Credit
|
||||||||
What's Included
|
Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.
|
|||||||
What's Not Included
|
|
|||||||
Devices
|
||||||||
Allowances
|
||||||||
4G and 5G Download Speed Cap
|
150Mbps | |||||||
|
||||||||
On 22 October 2024, our recharge prices increased and some plan inclusions changed. Visit telstra.com.au/consumer-advice/price-changes for more information.
Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 85% of Australians. Compatible device required. For 5G coverage information, check our coverage map.
All inclusions for use in Aus. Included calls and SMS are to standard numbers only. |
Expiry
|
||||||
$25 | $39 | $59 | $74 | $120 | ||
---|---|---|---|---|---|---|
60 days | 6 months | 6 months | 12 months | 12 months |
Data Allowance
For use in Australia only |
||||||
$25 | $39 | $59 | $74 | $120 | ||
---|---|---|---|---|---|---|
220MB | 390MB | 590MB | 740MB | 1.2GB |
Calls + Text + MMS + MessageBank®
To standard Australian numbers |
||||||
$25 | $39 | $59 | $74 | $120 | ||
---|---|---|---|---|---|---|
55 minutes of calls 70 Text + MMS |
110 minutes of calls 140 Text + MMS |
180 minutes of calls 200 Text + MMS |
220 minutes of calls 220 Text + MMS |
220 minutes of calls 220 Text + MMS |
360 minutes of calls 360 Text + MMS |
International call inclusions to Zone 1
|
||||||
$25 | $39 | $59 | $74 | $120 | ||
---|---|---|---|---|---|---|
5 minutes | 10 minutes | 10 minutes | 20 minutes | 20 minutes | 20 minutes |
International call inclusions to Zone 2
|
||||||
$25 | $39 | $59 | $74 | $120 | ||
---|---|---|---|---|---|---|
5 minutes | 10 minutes | 10 minutes | 20 minutes | 20 minutes | 20 minutes |
International text + MMS to all countries
|
||||||
$25 | $39 | $59 | $74 | $120 | ||
---|---|---|---|---|---|---|
5 | 10 | 10 | 20 | 20 | 20 |
What's Included?
|
||||
Your plan is for a pre-paid mobile phone service that provides access to the Telstra Mobile Network.
|
What's Not Included
|
||||
|
4G and 5G Download Speed Cap
|
||||
150Mbps |
On 22 October 2024, our recharge prices increased and some plan inclusions changed. Visit telstra.com.au/consumer-advice/price-changes for more information.
Your capped download speed is the maximum potential download speed for data included in your recharge. Typical speeds may often be slower and will vary due to factors including location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 85% of Australians. Compatible device required. For 5G coverage information, check our coverage map.
All inclusions for use in Aus. Included calls and SMS are to standard numbers only. |
Information about the service
-
This is a Pre-Paid service with a mobile phone number and access to the Telstra network for you to make and receive calls, send and receive texts and use mobile data. Your Pre-Paid mobile service is for personal use only.
- Sim Activation
-
Activate your SIM and choose a plan online at telstra.com/activate.
- Choosing a plan
-
Choose a Pre-Paid Mobile plan when you activate your SIM and recharge as you need to. You can change your Pre-Paid offer when you want to but note that inclusions and credit do not rollover when you switch plans and you’ll need to recharge to get the benefits of the new plan. You’ll need an active recharge in order to purchase a Pack.
You must make sure your device is compatible with the Telstra network, including that it is able to make calls to emergency services. If your device is not compatible, it may be blocked and may not have access to voice or data services or be able to call emergency services (including triple zero). For more information on compatible devices, see telstra.com.au/support/mobiles-devices/enable-volte-mobile-phone
- International Zones
-
For standard calls and sms from Australia to standard international numbers in selected destinations
Zone 1 Destinations: Canada, China, Denmark, Germany, Guam, Hong Kong, India, Ireland, Indonesia, Japan, Malaysia, New Zealand, Norway, Puerto Rico, Romania, Singapore, South Korea, Spain, Sweden, UK, USA, US Virgin Islands, Vietnam.
Zone 2 Destinations: Argentina, Bahamas, Bangladesh, Bermuda, Brazil, Brunei, Cambodia, Chile, Columbia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Faroe Islands, France, French Guiana, Greece, Greenland, Hungary, Iceland, Iran, Israel, Italy, Kenya, Kuwait, Laos, Lebanon, Liechtenstein, Mexico, Mongolia, Nepal, Netherlands, Nigeria, Pakistan, Palestinian Authority, Philippines, Peru, Saudi Arabia, Slovak Republic, Sri Lanka, South Africa, Taiwan, Thailand, UAE, Venezuela.
Zone 3 Destinations: Austria, Comoros, Croatia, East Timor, Egypt, Fiji, Ghana, Mauritius, Papua New Guinea, Poland, Russia, Samoa, Serbia, Solomon Islands, Surinam, Switzerland, Tonga, Turkey, Vanuatu, Zimbabwe.
- International Roaming
-
Add on an International Roaming Pack to use your service in selected overseas destinations. For more info, visit telstra.com/prepaidroam
- FairPlay Policy
-
You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your service.
- Unlocking fee
-
If you want to use your Telstra purchased Pre-Paid Mobile device on another network, you’ll need to pay a network unlocking fee.
Other Information
- How can I monitor and manage my usage?
-
- Sign in to My Telstra at www.telstra.com/my-telstra
- My Telstra app on iPhone™ and Android™
- SMS 125 100 from your Telstra mobile with the word 'recharge' (Account Balance and Recharge voucher)
- Call 125 100 from your Telstra mobile (Recharge by credit or debit card only)
- Call 125 8887 from your Telstra mobile
- Recharge at telstra.com/recharge
- Need help? We're here for you.
-
Visit telstra.com/contactus for our support options. Call 125 8887, 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative /accessible format.
- Complaints
-
If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints.
We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.
-
This is a summary only full legal terms for this plan are available at telstra.com/customer-terms