How do I buy an eGift Card in the Rewards Store?
Use your Telstra Plus points to purchase eGift Cards from popular brands. Learn how to redeem with your Telstra Plus points, where you can use your eGift Cards, and what to expect after purchase.
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What do I need to buy an eGift Card in the Rewards Store?
To buy an eGift Card in the Telstra Plus Rewards Store, you’ll need to:
- be a Telstra Plus member
- have enough Telstra Plus points to cover the eGift Card purchase
- have a valid email address on your Telstra account to receive your unique digital code.
Not sure which email address is on your account?
You can check your contact details are correct in My Telstra:
- Go to Profile
- Select Your details
- Select Personal details
- If needed, update your email address
- Check your details are correct, then tap Next.
What eGift Cards are available in the Rewards Store?
The Telstra Plus Rewards Store offers eGift Cards from participating retailers that can be used to pay for purchases online or in-store.
Available brands include Amazon Australia, Uber Eats, Priceline, Sephora, Harris Farm, The Iconic, Bunnings Warehouse, David Jones, Big W, PlayStation Store, Microsoft, Nintendo, Woolworths and more.
Frequently asked questions
Purchasing & receiving eGift Cards
Anyone over 18 with an active Telstra business or consumer (personal) service who has a Telstra ID can join Telstra Plus. Excludes Telstra enterprise and corporate accounts.
If you are not the account holder or a full authority representative (i.e.; you’re a limited authority representative), you will need to ensure the account holder or a full authority representative join first.
You can join Telstra Plus with your Telstra ID.
Don’t have a Telstra ID?
Please allow up to 24 hours for your Telstra ID to be activated before you can join Telstra Plus.
eGift Cards are usually delivered shortly after purchase.
We'll email your eGift Card to the Account Owner or Full Authority contact associated with the Telstra account you used when placing your order.
Check the email address associated with your Telstra account.
If it’s still missing, submit an enquiry via the Concierge team enquiry form.
This depends on the offer. Check the payment options available at checkout.
No, you will not earn any new points for purchasing an eGift Card as it will be purchased using Telstra Plus points redemption.
However, where Points + Pay is available for an eGift Card, you'll earn points on the amount you pay, but not on the Telstra Plus points used towards the purchase.
No, eGift Cards can’t be refunded or exchanged.
Using & managing eGift Cards
You can use your eGift Card at the retailer’s checkout by entering the eGift Card code or following their redemption steps.
eGift Cards are subject to retailer terms and conditions.
Each retailer may have different terms, such as expiry dates or usage limits. Check the retailer’s terms and conditions for more information.
Yes, expiry periods differ by retailer. While some eGift Cards don't expire, others do. The expiry date for your eGift Card will be in the email you received from Telstra.
Alternatively, refer to the retailer’s terms and conditions for more information.
Submit an enquiry via the Concierge team enquiry form.
Yes, you can give your eGift Card to someone else. Forward them the email you received from Telstra with the eGift Card details.
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Concierge support
Need any help with your Telstra Plus Rewards Store purchases in the My Telstra app? Send an enquiry to the Concierge team.
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