You’ll no longer receive a Telstra bill. With our Upfront Plans, you’ll pay for all your services in advance with Autopay, a form of direct debit.
Pay-as-you-go (PAYG) Roaming is no longer available. You’ll only be able to roam in selected destinations by buying an International Roaming Day Pass, which will be automatically enabled unless switched off in the My Telstra app.
Your Upfront Plan includes 30 minutes of calls for all mobile plans and home phones to standard international numbers.
5GB | $50/mth
50GB | $65/mth
180GB | $75/mth
300GB | $99/mth
Note: Data Plans are also called the Mobile Broadband (MBB) Plans.
30GB | $25/mth
75GB | $58/mth
400GB | $110/mth
Note: For upfront plans, the 250Mbps Superfast Speed add-on is included in the Ultimate nbn® Plan and the 700Mbps Ultrafast Speed add-on is included in the Ultrafast nbn® Plan.
$85/mth
Download
Upload
Download: 30 - 570Mbps
Upload: 5 - 70Mbps
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
To check all plan inclusions, go to the Critical Information Summary.
Month-to-month
$65/mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
Month-to-month
$89/mth
Month-to-month
$89/mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
Month-to-month
$105/mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
Month-to-month
$130/mth
Download
Upload
Download
Upload
Month-to-month
$150/mth
Download
Upload
Download
Upload
Month-to-month
$65/mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
Month-to-month
$89/mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
Month-to-month
$105/mth
Download
Upload
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
$85/mth
Download
Upload
Download: 30 - 600Mbps
Upload: 5 - 70Mbps
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
We’re unable to estimate the maximum speeds at your address until you’re on your new plan.
Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.
2-23 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
To check all plan inclusions, go to the Critical Information Summary.
Month-to-month
$115/mth
Download
Upload
This plan's maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
We recommend a lower plan as this plan’s maximum download speed is 50 Mbps and your nbn connection supports a maximum download speed below 25Mbps.
If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.
This plan’s maximum download speed is 50 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed.
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
This plan’s maximum download speed is 50 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
Month-to-month
$140/mth
Download
Upload
This plan's maximum download speed is 100 Mbps. Your nbn connection supports this download speed.
Speeds experienced may be lower due to factors incl. in-premises set up/wiring.
2-55 Mbps typical download speeds (7pm - 11pm). Around 50% of customers achieve download speeds greater than 25 Mbps (7pm-11pm).
Speeds experienced may be slower, and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-premise setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).
Download
Upload
We recommend a lower plan as this plan’s maximum download speed is 100 Mbps and your nbn connection supports a maximum download speed below 25Mbps.
If your maximum upload speed is higher than 4Mbps you may still experience faster upload speeds on this plan compared to the plan below.
This plan’s maximum download speed is 100 Mbps. You won’t be able to achieve this speed. Your nbn connection supports a maximum download speed of .
This plan’s maximum download speed is 100 Mbps. Your nbn connection supports this download speed.
This plan’s maximum download speed is 100 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
This plan’s maximum download speed is 100 Mbps. Your nbn connection supports this download speed. Faster download speeds may be reached on a higher plan.
$50/mth
$50/mth
Your Upfront Plan has a fixed monthly cost with no excess data charges, so you won't receive a bill. We’ll send you a digital receipt once your payment has been processed. Each month on your payment date, we'll automatically charge your selected payment method (bank account or credit/debit card) for the upcoming month. You can manage your AutoPay payments through the My Telstra app or My Telstra in a browser.
Please note: During the switch to Upfront Plans, you'll make multiple payments in the first month.
If you have device repayments, Telstra One Number (TON), Upgrade & Protect, Wi-Fi Booster, Foxtel Now or Foxtel from Telstra, these will be included in your new plan. Any current discounts with an expiry date will also be carried over until they expire.
You'll get a reminder notification 3 days before your AutoPay payment is due for the Upfront Plan.
Your AutoPay payment will be taken from your nominated card or account on your payment date for the month ahead.
We’ll send you a digital receipt once your payment has been processed. You can also view your digital receipt in the My Telstra app or My Telstra in a browser.
You'll pay for your entertainment media services, like Foxtel Now, Foxtel from Telstra, Netflix and Kayo via AutoPay once a month on the date you signed up for the subscription.
If you’re a pensioner, we have a range of concession offers for eligible healthcare card holders or valid concession card holders. If you’re having difficulty paying or your circumstances have changed, you can explore our payment assistance options.
If you’re an existing Priority Assistance customer, your status will be retained and you don’t need to take any further action.
If you recently applied for Priority Assistance, you may receive new application forms when your plan changes. You don't need to do anything if you've already sent them back. If not, you still have 75 days to return them after the plan change date.
Upfront Plans are not in a contract. All our plans are month-to-month, meaning you can change once a month or cancel at any time.
You can change or cancel your services in the My Telstra app or My Telstra in a browser:
Please note, if you’re paying off a device, any remaining payments will be charged as a lump sum when you cancel. You can find the cost of your device payout in the My Telstra app or My Telstra in a browser.
Our updated plans have MessageBank activated. To turn MessageBank off on your mobile or phone line, please follow the instructions below.
To turn MessageBank off on your mobile:
You can find more information about MessageBank on our MessageBank for mobiles support page.
To turn MessageBank off on your phone line:
You can find more information about MessageBank on our MessageBank for phone lines support page.
To change your default/selected payment method in the My Telstra app:
1. Sign into My Telstra and go to Payments
2. Scroll down and select Manage payment methods
3. Follow the prompts to change your default/selected payment method.
The AutoPay payment will be made on the same day every month. If the payment fails, you'll get an email and SMS from us asking you to pay manually in the My Telstra app or My Telstra in a browser.
You have 10 days to make a payment. If you don't make a payment, we will retry your AutoPay payment on day 9, one day before the service suspension begins on day 10. Check your preferred payment method is valid and has sufficient funds.
Check your upcoming payment date in the Payments tab of My Telstra app or My Telstra in a browser.
Any discounts on your current plan will be carried over and applied until they expire.
We don't accept BPAY as a payment method for Upfront Plans on AutoPay. Your payment will not be processed if you use BPAY to pay for your Upfront Plans and services.
If you have any remaining payments or refunds:
Currently, you can only make full payments through direct debit on your nominated AutoPay payment date.
We're working on future options that will provide greater payment flexibility.
Yes, you can extend the next payment date for an Upfront plan or service. To do this:
You can only extend consecutive payments if you’ve paid the previous extension in full.
Previously, your entertainment and Foxtel subscriptions were billed together with your other Post-Paid services.
We can't do this with AutoPay. So, these subscriptions will now be charged separately. Each month, you'll pay for each of your entertainment and Foxtel subscriptions on the same date you signed up for them.
To request a refund or to dispute an AutoPay charge:
This plan comes with a data allowance to use in Australia. You won’t be charged if you go over your monthly data allowance. Instead, you can continue to access data up to speeds of 1.5Mbps. 1.5Mbps isn’t suitable for HD video or high-speed applications, and means that some web pages, social media content and files may take longer to load. In addition, heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods. The speeds you actually receive may vary depending on a range of factors including your device, location, number of users and download sources. Your data allowance is for personal use in a smartphone or tablet in Australia only and the FairPlay Policy applies.
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Depending on your level of urgency, we have flexible options that can help keep you connected.
We're here and ready to help.