Plan Starter Medium (M) Large (L) Extra Large (XL)
Monthly Charge

Minimum Monthly Charge

$50/mth $65/mth $85/mth $115/mth
Annual Price Review
Price may increase by CPI annually in July
Business Demand Data
Monthly Data Allowance
2GB (5GB from 27 August 2024) 80GB 120GB 180GB
Network Access
3G, 4G/4GX, 5G 3G, 4G/4GX, 5G 3G, 4G/4GX, 5G 3G, 4G/4GX, 5G
Plan Speeds
Download speeds for included data are capped at 250Mbps on our 4G and 5G network. (uncapped 4G & 5G download speeds within data allowance from 27 August 2024)
Minimum Term
1 month
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Unlimited
Calls + SMS + MMS

To international numbers

Unlimited SMS and MMS to all standard international numbers

Includes 30 minutes of calls to any standard international number, then purchase an International Calling Pack for additional minutes to selected destinations

Roaming Calls + SMS + MMS

For use while overseas

Unless already switched off, International Roaming and Day Pass will be automatically enabled on all mobile plans for selected overseas destinations. You can disable International Roaming in the My Telstra app (charges may apply outside of Australia).  For eligible destinations, more information and rates visit www.telstra.com.au/international-roaming. If you use all your daily data allowance, you’ll get a text with the option to top up.

Roaming Data Allowance

For use while overseas

What's Included
Your plan is for a post-paid mobile phone service that provides access to the Telstra Mobile Network. It can be used within Australia to:
  • Receive calls, MMS, SMS and access data;
  • Make calls and send SMS and MMS to standard Australian numbers; as well as calls to most '11xx', '12xx', '13xx' and 1800 numbers;
  • Share data between up to 20 eligible mobile or data plans on your account;
  • Make calls and send SMS and MMS to standard international numbers
What's Not Included
The plan cannot be used for:
  • SMS & calls to premium numbers (e.g. 19xx numbers)
  • Calls to some satellite numbers 
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances
Plan Speeds

Ultimate
Telstra Plus

Consumer plans only

Sign up to earn Telstra Plus points today https://plus.telstra.com.au/

Plan price may change.

All for use in Australia. For use in a smartphone or tablet only. 

Minimum Monthly Charge

Starter Medium (M) Large (L) Extra Large (XL)
$50/mth $65/mth $85/mth $115/mth
Monthly Data Allowance
Starter Medium (M) Large (L) Extra Large (XL)
2GB (5GB from 27 August 2024) 80GB 120GB 180GB
Network Access
Starter Medium (M) Large (L) Extra Large (XL)
3G, 4G/4GX, 5G 3G, 4G/4GX, 5G 3G, 4G/4GX, 5G 3G, 4G/4GX, 5G
Plan Speeds
Download speeds for included data are capped at 250Mbps on our 4G and 5G network. (uncapped 4G & 5G download speeds within data allowance from 27 August 2024)
Minimum Term
1 month
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Unlimited
Calls + SMS + MMS

To international numbers

Unlimited SMS and MMS to all standard international numbers

Includes 30 minutes of calls to any standard international number, then purchase an International Calling Pack for additional minutes to selected destinations

Calls + SMS + MMS

For use while overseas

Unless already switched off, International Roaming and Day Pass will be automatically enabled on all mobile plans for selected overseas destinations. You can disable International Roaming in the My Telstra app (charges may apply outside of Australia).  For eligible destinations, more information and rates visit www.telstra.com.au/international-roaming. If you use all your daily data allowance, you’ll get a text with the option to top up.

What's Included?
Your plan is for a post-paid mobile phone service that provides access to the Telstra Mobile Network. It can be used within Australia to:
  • Receive calls, MMS, SMS and access data;
  • Make calls and send SMS and MMS to standard Australian numbers; as well as calls to most '11xx', '12xx', '13xx' and 1800 numbers;
  • Share data between up to 20 eligible mobile or data plans on your account;
  • Make calls and send SMS and MMS to standard international numbers
What's Not Included
The plan cannot be used for:
  • SMS & calls to premium numbers (e.g. 19xx numbers)
  • Calls to some satellite numbers 
Telstra Plus

Consumer plans only

Starter Medium (M) Large (L) Extra Large (XL)
Sign up to earn Telstra Plus points today https://plus.telstra.com.au/

Plan price may change.

All for use in Australia. For use in a smartphone or tablet only. 

Information about the service

Your device

You may bring your own compatible device with this plan, or may purchase an eligible device with this plan, payable outright or over 12, 24 or 36 interest-free monthly payments. Some devices may not have a 36 month repayment option.

See telstra.com/device  for more information on compatible devices. If you cancel your device payment contract early, you must pay any remaining device repayments in full.

Your data usage

If you exceed your included data allowance, your speed will be capped at 1.5Mbps, and slowed further in busy periods. This means it is not suitable for HD video or high speed applications and means that some webpages, videos, social media content and files may take longer to load, but you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. 

You receive SMS and/or email alerts in near real-time when you reach 50%, 85% and 100% of your Data allowance. To check your usage, install the My Telstra app on your smartphone or tablet.

Plan Speeds

Speeds may vary due to factors such as location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.

Information about pricing

Your first month's charges

When you start your plan, you will be charged for the first month when you place your order. If you purchase a phone, tablet or mobile broadband device on repayment, you will also be charged for the first month when you place your order. If you've been invited to receive a bill for this plan, you'll be charged on your next bill.

When will I pay?

You make an initial payment when you order this plan. If you've been invited to receive a bill for this plan, you'll be charged on your next bill. The minimum monthly plan charge (see above table) is charged in advance, on the same day each month. You can view your upcoming payment dates in the My Telstra app.

I already have a Service with Telstra

If you already have an existing Service(s) which you pay for using AutoPay, when you add another Service, your first monthly payment for the new Service will start on your upcoming AutoPay monthly payment date for your existing Service, after your new Service has been connected.

If you have an existing Service(s) for which you receive a bill, when you add another Service, your first monthly payment for the new Service will start on the first day of your billing cycle for your existing Service, after your new Service has been connected.

How do I pay?

Autopay

You'll pay for your plan by automatic deduction from your credit or debit card (Visa, Mastercard or American Express) or a bank account. See our Direct Debit Payment Terms for more details. 

Telstra Bill

If you've been invited to receive a bill for plan, you'll need to pay the bill amount online or over the phone using an eligible credit or debit card online or via BPAY. Part payments are accepted once your Telstra Bill has been issued (minimum payment is $1).  Overpayments, in person payments and payments other than credit or debit card or via BPAY are not accepted.

Can I cancel my plan?

Yes, you can cancel your plan at any time by calling us on 13 22 00, messaging us or visiting a Telstra store. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid and you'll need to pay out any remaining devices or accessories in full when you cancel. 

Can Telstra change my plan?

From time to time we may make changes to your plan, including price and inclusions, or we may move you to a new plan (which may cost more). If we change your plan or move you to a new plan and we reasonably consider that change or move has more than a minor detrimental impact on you:

a)       We’ll give you at least 30 days’ notice before making changes or automatically moving you to the closest available plan.

b)       If you don’t like the changes or the new plan, you can cancel your plan. If you cancel your plan, you’ll need to pay out the remaining cost of your devices, accessories or services in full.

What happens if I go overseas?

If you are moving your existing service and it currently has International Roaming blocked this will continue to apply on your new Plan, otherwise, International Roaming and International Roaming Day Pass are activated by default on your plan. You can deactivate them using the MyTelstra app (data charges may apply). For an additional charge per day an International Roaming Day Pass lets you make and receive unlimited standard voice calls and SMS and includes 2GB data for use each day (AEST) when travelling in Eligible Roaming Destinations. If your daily data allowance of 2GB within the Day Pass runs out, you'll get a text with the option for a 2GB data top-up for $10 that stays active for 31 days.

 

For more information visit Telstra.com/overseas or see the International Day Pass Critical Information Summary. Visit Can I reduce my bill costs when I’m travelling overseas? for information on spend management tools while you’re overseas.

FairPlay Policy

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your  service.

Need help? We're here for you

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative/accessible format.

For more information specific to your new Upfront Mobile Plan, visit telstra.com/upfrontplansupport

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only. The full legal terms for this plan are available at telstra.com.au/customer-terms/home-family#upfront-plans