Making International Calls on Telstra Prepaid Plans

How to call overseas on a Telstra Pre-Paid plan

Everything you need to know about making international calls on Telstra Pre-Paid plans. Compare Pre-Paid plans. Find out how to get started, how to recharge, and how to add extra international call minutes.

SIM Starter Kits

Great value for everyday use. Enjoy included data, continuous data rollover, unlimited calls and texts to standard Australian numbers and international call minutes from Australia to selected destinations with each recharge. Choose a Pre-Paid SIM Starter Kit with SIM card included and activate on this plan. All inclusions for use in Australia.

$2 SIM Kit

Our $2 Pre-Paid SIM Starter Kit comes with: 

  • A 3-in-1 SIM card that fits standard, micro and nano sizes.
  • Activate your SIM card on either Pre-Paid Mobile or Pre-Paid Mobile Casual plan
  • Recharge with your chosen recharge amount in future
  • Keep your number when you switch to Telstra, or get a new one.

Recharge your Pre-Paid SIM

The easiest way to recharge and manage your Pre-Paid services is through the My Telstra app, but you can also recharge online.

Running out of international call minutes?

If your call minutes are getting low, you can top before your next recharge by adding an international call pack. 

International call rates for old plans

If you’re on one of our older plans, you can still make international calls. Some of our older plans are based on a "pay as you go" concept. So international calls are "charged" at a per minute basis

Why choose us?

Australia's best 4G network

Our 4G mobile network reaches further and runs faster than any other.

Faster based on national average
mobile speeds.

Call overseas with included minutes

With capped international call minutes from Australia to 88 international destinations, Telstra’s Pre-Paid SIM cards are ideal for calling international from Australia.

For use in Australia. Zone 3 destinations are not available to Pre-Paid Mobile Casual.

Texts to overseas destinations

Our Pre-Paid Mobile plans include capped texts to 100 international destinations, giving you another way to stay in touch.

For use in Australia.

Be rewarded with Telstra Plus

Join Telstra Plus and get rewarded just for recharging. Earn points to put towards must-have devices, recharges, accessories and more. Eligibility criteria apply.

Frequently asked questions

With the current Telstra Pre-Paid plans - Pre-Paid Mobile plan and Pre-Paid Mobile Casual plan - international calls are included in your Telstra Pre-Paid plan cost. Telstra Pre-Paid Mobile plan offers more international call minutes and destinations for those who need to call overseas often. Telstra Pre-Paid Mobile Casual plan gives you fewer included call minutes, but offers longer expiry.

With Telstra Pre-Paid plan, you get capped international call minutes each time you recharge $30 and above.  With Telstra Pre-Paid Casual plan, you get capped international call minutes each time you recharge $20 and above. If you're still unsure about your international call minute inclusion, you can send us a message and we'll get back to you as soon as we can.

No, you can’t rollover unused Telstra international call minutes.

A Telstra International Call pack allows you to add extra international call minutes if you run out before your recharge is due.

Our international calls are for calling international from Australia.

International roaming is a service that allows you to use your Australian mobile while you’re outside of Australia and travelling overseas.

  • The Telstra Mobile Network offers 4GX in all major and regional cities and in over 1,600 towns and communities around Australia. In other coverage areas around Australia, you’ll automatically switch to our fastest available 4G or 3G. Check mobile coverage.
  • Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination.

Plan speeds

Download speeds are capped on our 4G and 5G network on some plans.

Telstra Pre-Paid Mobile

Your capped download speed is the maximum potential download speed for data included in your recharge. Factors impacting typical speed include location, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. Telstra 5G now reaches 80% of Australians. Compatible device required. Roll over unused data when you recharge $12-$65 before expiry. Unlimited calls and text exclude satellite and premium numbers (e.g. 19xx numbers), operator assisted calls (e.g. most 12xx numbers) and diverted calls. Our FairPlay policy applies. Carbon neutral certification excludes mobile devices.

Telstra Pre-Paid mobile devices

Unlocking fee may apply for use with a non-Telstra SIM card. See more unlocking information. Limit 1 per customer and no trade sales. Blue Tick lets you know which phones are recommended for handheld coverage in rural areas.

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Got more questions about making international calls on Pre-Paid?

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More information about Pre-Paid mobile phones can be found in our Support section.


Got a question about Pre-Paid? Ask our customer forum.