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Keep it simple
with Telstra Mail.

Telstra Mailis our revamped email service offering improved features and better compatibility with your devices.

Why Telstra Mail?

We’ve introduced the new Telstra Mail service to meet the growing needs of our customers who’ve told us they value their BigPond email address, but would like improved features and better compatibility with their devices.


Why is Telstra Mail better?

Telstra Mail gives you increased mailbox storage – 10GB for emails and attachments – and is simple-to-use across mobiles, tablets and computers. It comes with improved security features and spam filtering. And for greater peace of mind, all your emails are stored right here in Australia. Plus, there are no advertising banners to distract you.


How to get it

If you’re a current Telstra email customer with a @bigpond.com, @bigpond.net.au or a @telstra.com email address, you can update to Telstra Mail now.

If you’re a new customer taking up a home internet plan, you’ll be issued with a @bigpond.com identity so you can take up Telstra Mail.

Not interested right now? Add up to 15 mailboxes with Telstra Mail at any time via telstra.com/myaccount.

See our internet plans


Questions about Telstra Mail?


Got a question about Telstra Mail? Ask our Customer Forum.

Go to CrowdSupport

More information about Telstra Mail can be found in our FAQ.

Go to Support