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Enjoy a better broadband experience
with these simple home Wi-Fi tips.

You’ve already got your home broadband from us, but with so many devices
connected to your home Wi-Fi you just want it to work well. Here are some tips
on how to make your experience even better.

Improve your coverage and speed

Depending on the size of your home and its layout, you may find areas where the Wi-Fi signal is not as strong as it should be. Here are some tips to help improve your Wi-Fi set up:

Ways to increase Wi-Fi coverage.

  • Move your Wi-Fi gateway to a central point in your home.
  • Position your Wi-Fi gateway off and well above the floor.
  • Shift your gateway away from thick walls and other obstructions.

Ways to increase your Wi-Fi speed.

  • Speed test your gateway’s current speed.
  • Check to see if you have interference.
  • Down the Telstra Home Dashboard™ App to help you understand ways to improve your Wi-Fi speed

image to demonstrate where to position router

image of items that can cause wifi interference

Reducing interference

Interference can come from items such as baby monitors, older cordless phones and gadgets, microwave ovens and even old TVs. It can even come from your neighbour’s gateway if they are using the same Wi-Fi channel.

Here’s what you can do:

  • Unplug each device in your home and check for an improvement in Wi-Fi performance.
  • Look for patterns, such as when a microwave or cordless phone is used or a neighbouring factory is operating industrial machinery.
  • Move interfering devices away from your gateway.
  • Consider getting a newer, dual-band gateway.

Products that can enhance your coverage

Telstra Gateway Frontier

Introducing the Telstra Gateway Frontier™ with hybrid technology. This ground-breaking all-in-one modem combines the power of Telstra’s home and mobile networks in one device, for a more reliable connection.

Telstra Home Dashboard™ App

Get a greater insight of the wireless network in your home or office with the Telstra Home Dashboard App.

Wi-Fi Extenders

Our range of extenders can help improve the Wi-Fi coverage in your home.

Improving the connectivity in your home

Laptops, smartphones, tablets, TVs, gaming consoles – the list goes on. With so many devices connected to your home Wi-Fi nowadays, the challenge is to ensure everything’s working well. 

To improve Wi-Fi performance in your home you need the best Wi-Fi hardware. This starts with the latest gateway technology. The Telstra Gateway Max is an AC-compatible Telstra modem/router that uses that latest wireless technology to help you get better connectivity out of your broadband service.

Family enjoying connectivity in the home

Get faster in-home Wi-Fi speeds

Telstra’s Gateway Max™ with AC technology offers the latest in wireless networking technology, providing up to three times the Wi-Fi speed on compatible AC devices and better coverage compared to standard gateways on the market. This means you can use more devices on your home Wi-Fi at the same time and enjoy the best possible online experience.

AC technology gives you:

  • Up to three times faster Wi-Fi speed than  previous technology, when using AC compatible devices.
  • Better performance.
  • More reliable connection for media streaming.

Find out more

Image of a gateway

Need tech help?

Telstra Platinum gives you tech help online, over the phone or in your home. Technicians will help you get your new home technology and gadgets up and running. They’ll ensure all devices are connected and working. Through this one-on-one service, our technicians will help demonstrate the key features of your internet enabled devices, whether they’re Telstra devices or not. They will tailor a digital solution specifically for your home and ensure everything is connected to Wi-Fi with a strong signal and the fastest possible speeds.

Find out more

Mother and daughter looking into the computer screen

Bundles

At Telstra you can bundle your home phone, internet, Telstra Wi-Fi Gateway (link) and Foxtel (link) to give you a truly connected experience.

The benefits of bundling include:

  • Better value on your bundled Telstra services.
  • The convenience of having all your services on one bill.

Find out more

Women gathered around a tablet

Telstra Home Dashboardapp

Take control of the wireless network in your home or office with the Telstra Home Dashboard™ App. 

The easy-to-use app lets you measure and improve the Wi-Fi signal strength on devices connected to your gateway, and more.

Using the signal strength from your device’s location, it produces a quality map of your environment, allowing you to visualize the Wi-Fi coverage in your home or office.

You can also quickly access and share your Wi-Fi password from the app, or create a separate network just for guests.

Plus, you can help keep your kids safe online with parental controls. Have peace of mind they’re protected from known inappropriate sites and content.

Download for Apple      Download for Android

Home Dashboard App

Gateways

The best home Wi-Fi connection all starts with the gateway (modem), so it’s important to choose the right one. If you need more information about which gateway to choose, call us on 1800 220 033.

Extenders & adaptors

Extend your broadband access around the home with these Wi-Fi extenders or enhance your Windows based desktop and/or laptop with the latest Wi-Fi 802.11ac technology.

Learn more about connectivity

Having one single package allows us to enjoy entertainment and connection to our family.

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Get the most out of your home Wi-Fi connectivity.

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Telstra Enhancements

Explore the ways we can help you improve your connectivity at home with Telstra.

Find out more
Call 1800 220 033

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