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Enjoy a better broadband experience with these simple home Wi-Fi tips.

You’ve already got your home broadband from us, but with so many devices connected to your home Wi-Fi you just want it to work well. Here are some tips on how to make your experience even better.

Improve your coverage and speed

Depending on the size of your home and its layout, you may find areas where the Wi-Fi signal is not as strong as it should be. Here are some tips to help improve your Wi-Fi set up:

Ways to increase Wi-Fi coverage.

  • Move your modem to a central point in your home.
  • Position your modem off and well above the floor.
  • Shift your modem away from thick walls and other obstructions.

Ways to increase your Wi-Fi speed.

  • Speed test your modem's current speed.
  • Check to see if you have interference.
  • Download the Telstra Home Dashboard App to help you understand ways to improve your Wi-Fi speed.

image to demonstrate where to position router

image of items that can cause wifi interference

Reducing interference

Interference can come from items such as baby monitors, older cordless phones and gadgets, microwave ovens and old TVs. It can even come from your neighbour's modem if they are using the same Wi-Fi channel.

Here's what you can do:

  • Unplug each device in your home and check for an improvement in Wi-Fi performance.
  • Look for patterns, such as when a microwave or cordless phone is used or a neighbouring factory is operating industrial machinery.
  • Move interfering devices away from your modem.
  • Consider getting a newer, dual-band modem.

Products that can enhance your coverage

Telstra Smart ModemTM

Introducing the Telstra Smart Modem with hybrid technology. This ground-breaking all-in-one modem combines the power of Telstra's home and mobile networks in one device, for a more reliable connection.

Smart Wi-Fi Boosters

Our innovative new Wi-Fi devices can help extend the Wi-Fi coverage in your home or office.

Telstra Home
DashboardTM App

Get a greater insight of the wireless network in your home or office with the Telstra Home Dashboard App.

Improving the connectivity in your home

Laptops, smartphones, tablets, TVs, gaming consoles – the list goes on. With so many devices connected to your home Wi-Fi nowadays, the challenge is to ensure everything’s working well. 

To improve Wi-Fi performance in your home you need the best Wi-Fi hardware. The Telstra Smart Modem is an AC-compatible Telstra modem/router that uses that latest wireless technology to help you get better connectivity out of your broadband service.

Family enjoying connectivity in the home

Need tech help?

Telstra Platinum gives you tech help online, over the phone or in your home. Technicians will help you get your new home technology and gadgets up and running. They’ll ensure all devices are connected and working. Through this one-on-one service, our technicians will help demonstrate the key features of your internet enabled devices, whether they’re Telstra devices or not. They will tailor a digital solution specifically for your home and ensure everything is connected to Wi-Fi with a strong signal and the fastest possible speeds.

Find out more

Mother and daughter looking into the computer screen

Bundles

At Telstra you can bundle your home phone, internet, Telstra Smart Modem™ and entertainment for a truly connected experience.

The benefits of bundling include:

  • Better value on your bundled Telstra services.
  • The convenience of having all your services on one bill.

Find out more

Women gathered around a tablet

Modems

A great home Wi-Fi connection starts with a modem, so it’s important to choose the right one. If you need more information about which modem to choose, call us on 1800 220 033.

Telstra Smart ModemTM

Connect sooner through our mobile network while waiting for your home internet to be activated. For added peace of mind, your modem will switch to our mobile network as required. You'll need to be in a 4G area to use the mobile connection on this modem.

Features :

What you can do with the Telstra Smart ModemTM :

  • Access our 4G service on the Telstra Mobile Network using the inbuilt SIM card, as well as your home broadband connection via ADSL2+ or VDSL2
  • Enjoy the fastest ratified Wi-Fi standard of 4x4 802.11ac
  • Easily pair wireless devices using the WPA push-button connection.
  • Connect multiple devices to its four gigabit Ethernet ports.
  • Make fast transfers using the 3.0 USB port.
  • Set up a flexible home network with dual band capability (2.4GHz and 5GHz).
  • Connect to your home broadband using ADSL2+ or VDSL2.
$216 outright RRP

($0/month for 24 months for selected customers taking up an eligible 24-month Telstra Home Internet Bundle, or $9/month for existing Telstra customers)

 

In a Bundle        Call: 1800 220 033

Telstra Smart Modem™

Telstra Smart ModemTM with cable adaptor

Connect sooner through our mobile network while your home internet is being activated. Your modem will switch to the Telstra Mobile Network is required, giving you added piece of mind. To use the backup mobile connection on this modem, you'll need to be in a 4G area.

Features :

  • Works on DOCSIS 3.0 Cable (HFC)
  • Integrated Mobile Module - access Telstra's 4G network using an inbuilt SIM card
  • 4x4 802.11ac - the fastest ratified Wi-Fi standard
  • Dual band capability for both 2.4GHz and 5GHz
  • One 3.0 fast USB Port
  • Four Gigabit Ethernet Ports
  • Easy push button connection to pair wireless devices (WPA)
$216 outright RRP

($0/month for 24 months for selected customers taking up an eligible 24-month Telstra Home Internet Bundle, or $9/month for existing Telstra customers)

 

In a Bundle        Call: 1800 220 033

Telstra Smart Modem™

Telstra Smart ModemTM

Connect sooner through our mobile network while waiting for your home internet to be activated. For added peace of mind, your modem will switch to our mobile network as required. You’ll need to be in a 4G area to use the mobile connection on this modem.

Features :

What you can do with the Telstra Smart ModemTM :

  • Access our 4G service on the Telstra Mobile Network using the inbuilt SIM card, as well as your home broadband connection via ADSL2+ or VDSL2
  • Enjoy the fastest ratified Wi-Fi standard of 4x4 802.11ac
  • Easily pair wireless devices using the WPA push-button connection.
  • Connect multiple devices to its four gigabit Ethernet ports.
  • Make fast transfers using the 3.0 USB port.
  • Set up a flexible home network with dual band capability (2.4GHz and 5GHz).
  • Connect to your home broadband using ADSL2+ or VDSL2.
$216 outright RRP

($0/month for 24 months for selected customers taking up an eligible 24-month Telstra Home Internet Bundle, or $9/month for existing Telstra customers)

 

In a Bundle        Call: 1800 220 033

Telstra Smart Modem™

Telstra Smart Wi-FiTM Booster

Boost your Wi-Fi to new areas

The Telstra Smart Wi-FiTM Booster brings the latest in Wi-Fi technology to your home or office. It works with your Telstra Broadband service to help extend Wi-Fi to where you need it.

Features:

Increased Wi-Fi coverage
Telstra Smart Wi-FiTM Boosters work together to give you a far-reaching Wi-Fi solution, to more areas of your home/office. They adapt to the size and shape of your home/office, with the ability to add up to 2 extra Wi-Fi Boosters if required.
 

Connection to the strongest Wi-Fi signal at all times
Your Wi-Fi devices seamlessly connect to the strongest Wi-Fi Booster, so you'll enjoy a more consistent experience around your home or office.
 

One Wi-Fi network name (SSID)
No need to find and connect to the best network. Telstra Smart Wi-Fi BoostersTM will connect to the best frequency with the use of just one Wi-Fi name for your home/office.
 

Easy to install
The Telstra Home DashboardTM App allows you to easily set up and position your Wi-Fi Boosters where they will perform best. It can also help with troubleshooting if things go wrong.

Find out more

$180 outright RRP

(additional $7.50/mth for customers taking up an eligible 24-month Telstra Home Internet Bundle)
Exclusive to Telstra broadband customers

 

In a Bundle       Buy Outright

Telstra Smart Wi-Fi™ Booster

Telstra Home Dashboardapp

Take control of the wireless network in your home or office with the Telstra Home Dashboard™ app.

This easy-to-use app lets you measure and improve the Wi-Fi signal strength on devices connected to your modem.

Using the signal strength from your device’s location, it produces a quality map of your environment, allowing you to visualize the Wi-Fi coverage in your home or office.

You can also quickly access and share your Wi-Fi password from the app, or create a separate network just for guests.

Plus, you can help keep your kids safe online with parental controls, giving you peace of mind that they’re protected from known inappropriate sites and content.

Download for Apple      Download for Android

Home Dashboard App

Learn more about connectivity

Having one single package allows us to enjoy entertainment and connection to our family.

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Get the most out of your home Wi-Fi connectivity.

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Telstra Enhancements

Explore the ways we can help you improve your connectivity at home with Telstra.

Find out more
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