Ways we’re supporting you during COVID-19
Helping you navigate the digital world
Learn to use the app
You can manage your services and payments, get help, check for outages, track orders and so much more – all while you’re at home or on-the-go.
Talk to us
Got a question? We can guide you through our app or website
Tech Savvy senior
Register for training and learn how to confidently and easily master new technology and skills.
Don't have the app yet?
Download the app to view services, bills and manager payment on the go. Get the help you need without the wait. You can also check for outages, track orders and troubleshoot issues.
Don't have a Telstra ID yet?
If you don't have a Telstra ID, you can set one up
Financial hardship support
Everyone has unique circumstances, so we will work with you to find a solution on a case-by-case basis.