Seniors & pensioners

Keeping you connected

Stay in touch with loved ones, be introduced to new experiences and get basic tasks done.

Helping you navigate the digital world

Learn to use the app

You can manage your services and payments, get help, check for outages, track orders and so much more – all while you’re at home or on-the-go.

Talk to us

Got a question? We can guide you through our app or website

Tech Savvy senior

Register for training and learn how to confidently and easily master new technology and skills.

Get the My Telstra app

Download the My Telstra app to view services, bills and manager payment on the go. Get the help you need without the wait. You can also check for outages, track orders and troubleshoot issues.

Don't have a Telstra ID?

If you don't have a Telstra ID, you can set one up.

We're here to support you

Bill assistance

If a bill comes in and it's going to be hard to pay, we can help. We offer flexible payment options if you're experiencing difficulties.

Financial assistance

Everyone has unique circumstances, so we will work with you to find a solution on a case-by-case basis.