Seniors & pensioners
Keeping you connected
Stay in touch with loved ones, be introduced to new experiences and get basic tasks done.
Helping you navigate the digital world
Learn to use the app
You can manage your services and payments, get help, check for outages, track orders and so much more – all while you’re at home or on-the-go.
Tech Savvy senior
Register for training and learn how to confidently and easily master new technology and skills.
Get the My Telstra app
Download the My Telstra app to view services, bills and manager payment on the go. Get the help you need without the wait. You can also check for outages, track orders and troubleshoot issues.
Don't have a Telstra ID?
If you don't have a Telstra ID, you can set one up.
We're here to support you
Bill assistance
If a bill comes in and it's going to be hard to pay, we can help. We offer flexible payment options if you're experiencing difficulties.
Financial assistance
Everyone has unique circumstances, so we will work with you to find a solution on a case-by-case basis.