Access for everyone

Connectivity is an essential part of life

Everyone should have the opportunity to benefit from affordable connectivity. Learn how we're empowering access for everyone.

Low-cost connectivity for those who need it

We offer a range of discounted ways to pay your bill that might better fit your needs and budget.

Concession offers

You could be eligible for a range of offers such as our Starter Mobile Plan with a monthly recurring discount or credit.

Explore concession offers

Centrelink Telephone Allowance

You may be eligible for an allowance to help with phone and internet costs.

Go to Centrelink

Pay, your way

We offer multiple ways to pay. Payment options are listed on your Telstra bill. You can also choose to pay via Centrepay with regular deductions from your Centrelink payments.

How to pay with Centrepay Other ways to pay your bill

Pre-Paid credit

You may be eligible for our complimentary six month Pre-Paid recharge with 70GB of data to ease the cost of living pressures. For use in Australia.

Explore Telstra Top Up

Helping you stay connected with free access

Free calls and Wi-Fi at payphones

We offer free national calls to anyone, anywhere in Australia at all Telstra payphones.

We also offer free Wi-Fi at all Telstra enabled payphones so you can connect with crisis support services, like Ask Izzy.

Find your nearest payphone Learn about Teletypewriter (TTY) payphones

Free calls on mobiles to crisis lines

We've made it free to call crisis lines from your Telstra mobile so that you can access essential support no matter your circumstances.

Explore crisis lines via:

Ask Izzy – connects people in need
Lifeline (13 11 14 ) – 24 hour crisis support
Head to health – Australian Government site for mental health and wellbeing

Low-cost connectivity from Belong

If the Telstra discounts and special offers are still outside your budget, Belong is our low-cost, value-packed brand that offers lower cost alternatives.