Build your digital skills
We offer support for digital inclusion through our Learning Digital program.
We offer a range of discounted ways to pay your bill that might better fit your needs and budget.
You could be eligible for a range of offers such as our Starter Mobile Plan with a monthly recurring credit.
You may be eligible for an allowance to help with phone and internet costs.
Arrange regular deductions from your Centrelink payment.
We've made it easy to recharge your Pre-Paid service. Discover the different ways you can top up today.
Need to connect? We offer free Wi-Fi at all Telstra enabled payphones with free national calls to anyone, anywhere in Australia.
Learn about Teletypewriter (TTY) payphones.
Depending on your level of urgency, we offer support when times are tough.
We have flexible options that can help keep you connected.
If you're experiencing domestic and family violence, we can help you stay safely connected.
If you or someone living with you depends on a functioning home phone due to a life-threatening medical condition, we prioritise the repair.
We offer support for digital inclusion through our Learning Digital program.
Find out how we're committed to making our digital world accessible for everyone.
Speak to our First Nations Connect team about access, affordability and digital ability.
Help made easy with the My Telstra app
Find answers to your frequently asked questions.
Speak with us in your preferred language. We've got you covered.
We understand that sometimes you need a little help.