Belong
Hi, we’re Belong
We’re Telstra’s low-cost, value-packed brand. You can get simple mobile plans, data plans and nbn® plans with loads of data and a ripper of a network – all at a nice price.
Champagne quality at sparkling telco prices
You don’t need to be fancy to have a good time. We like to keep things simple (without sacrificing quality).
Mobile plans
Starting at $29 a month, that come with unlimited standard calls and SMS, a bunch of data and 5G network access.
Data plans
Starting at $15 a month, with more data than you can shake a stick GIF at.
Belong products
Simple mobile plans
‘Simple’ doesn’t mean ‘skimpy’. You’ll still get some lovely extras to make your online life easier.
Here’s what you get:
- Unlimited data banking (so you keep all your unused mobile plan data).
- Data gifting means you can share your data with any other Belong mobile and data plan customers.
Note: your kids will start begging for your data after they use all theirs. - No lock-in contracts, so you get the freedom of month-to-month.
- The scam blocking benefits of Telstra.
Fun fact: they stomp millions of scam calls, texts, and emails every month.
Budget friendly nbn plans
Don’t spend time looking around, we’ve got everything you’ll need to get connected to the internet sorted.
Our nbn plans come with:
- Unlimited data.
- Free standard activation.
- No lock-in contracts, so you get the freedom of month-to-month.
- Option to choose to BYO your modem, save time, money and the planet by using your own.
- If you ever need to move house, take your internet with you at no extra cost.
- Even get a free Belong mobile SIM loaded with $80 credit.
Why choose Belong?
Covering 98.8% of Aussies
We use parts of Telstra’s 5G, 4G and 3G networks, reaching 98.8% of the Australian population.
Simple no lock in plans
You'll know what you're paying and get what you pay for. No sneaky fees and the freedom of month to month plans.
Great for the planet
Our mobile and internet plans are carbon neutral. (We were the first carbon neutral telco in Australia.)
Frequently Asked Questions
Belong is Telstra’s low-cost value brand, set up to provide customers with mobile and nbn plans without all the bells and whistles, it all comes down to what you want and need from your Telco. That’s why Belong can keep their costs low and still provide simple yet great value services.
Belong is mainly a digital only telco providing trimmed down plans suited to different customer needs. If you need to get in touch don’t worry you can still contact Belong by shooting them a message on their Live Chat or give them a buzz over the phone if ever in need!
Telstra is a premium provider with 280+ stores across Australia, which services millions of customers with our products and services. Telstra has 24x7 asynchronous messaging experience, and Onshore Contact Centre support, as well as Telstra.com and My Telstra App to buy and manage services. Telstra have Mobile, Fixed, Entertainment, Gaming, Mobile broadband and accessories across Consumer and Small Business.
Join Belong and bring your mobile number with you. Don’t sweat – here’s everything you need to know.
- Set up Belong account.
- Order a free mobile SIM.
- Activate your SIM once you get it in the mail.
- Transfer your number making sure you have your date of birth ready if you are transferring from pre-paid or your account number from your Telstra bill if you are transferring from a post-paid or upfront mobile plan. A few checks take place to make sure it’s really you asking to transfer your number just enter the verification code.
- Transferring your number can take a few hours or up to 36 hours if you are transferring your number on a Sunday or public holiday (don’t worry, your Telstra plan won’t stop working until you’re set up with Belong).
- Then you are all set! You don’t need to contact Telstra to cancel your number or anything of the sort, you are now rockin’ a Belong mobile plan.
There are a few differences when it comes to the network. Belong uses parts of Telstra’s network reaching more than 98.8% of the Australian population whereas Telstra’s covers 99.4% which is 1 million square kilometres more than any other mobile network. Make sure to check the coverage map before switching over to see if you’re covered.
Simple answer is no!
If you’re transferring your mobile number from Telstra over to Belong, as part of the sign-up process you’ll provide the number you’re going to transfer along with a few details like your data of birth or account number depending on what type of mobile service. We will send you a verification code to make sure it’s you, then it’s all taken care of.
If you’re transferring your nbn from Telstra over to Belong, because you are already connected to the nbn and you don’t require an appointment, it’s all done behind the scenes and nbn will make the necessary changes on their side to disconnect your Telstra nbn service for you when connected with Belong.
Yes. Belong offers a bring your own device option when signing up to any of their Belong nbn plans. Just make sure you select that option when going through check out. Just note that Belong doesn’t offer 4G back-up, so if you have a Smart Modem it won’t automatically switch over when there is an outage.