Family

Keeping your family connected

A connected family is a digitally-savvy family. Find the right tools and resources to keep your family safe, informed - and connected online.

Featured article

Online safety

Practical strategies to keep your family safe online. Understand the importance of privacy settings, safe browsing and age-appropriate content.

Health and wellbeing

Promote a healthy relationship with technology in your family with articles that support balance and wellbeing in the digital space.

Digital parenting

Navigate the challenges of digital parenting with confidence. Find support and advice to mentor and protect your children as they grow in a connected world.

Digital literacy

Stay ahead of the curve in an ever-evolving digital landscape with articles to assist family members of all ages.

Stay connected

Whether you're at home or on the go, there are lots of different ways to help keep your family connected.

Bundle plans for families

If you have a Telstra Essential or Premium plan, you can add up to five Bundle plans to your household. It's a great way to connect your family for less. 

Reward your family

With Telstra Plus, the more you spend, the more points you earn. Redeem points on must have tech for your family, like headphones and tablets.

Manage it all from your phone

From paying bills to managing your account, changing services to getting help, you can do it all from the My Telstra app.

Access for everyone

We're providing better access to information to consider flexible low-cost options for those who need it most.

Telstra Foundation and our partners

Telstra Foundation’s commitment to young people

We want all children and young people to thrive in the digital world. For us that means improving their digital skills, their online safety and wellbeing; and their access to essential services.  Working with partners, we’ve committed to helping 1 million children & young people to be more included, empowered, and connected by 2030.

Report and protect with the eSafety Commissioner

The eSafety Commissioner is Australia's independent regulator for online safety. Their role is to help safeguard you from online harm. If you've experienced cyber bullying, cyber abuse, seen non-consensual images or material that promotes, incites, instructs or depicts abhorrent conduct, please report it to the eSafety Commissioner.

Rather get in touch? Let's get you connected

My Telstra app

Help made easy with the My Telstra app

Online help & support

Find answers to your frequently asked questions.

Multilingual support

Speak with us in your preferred language. We've got you covered.