We break down what it means for your family, which apps are affected and how to support your kids online.
Family
Keeping your family connected
All the tools and resources to keep your family safe, informed - and connected online.
Featured article
Online safety
Practical strategies to help keep your family safe online across important issues like privacy settings, safe browsing and age-appropriate content.
Health and wellbeing
Encourage a healthy family relationship with technology to support balanced, mindful use of the digital space.
Digital parenting
Support and advice to help mentor and protect your children as they grow in a connected world.
Digital literacy
Stay ahead of the curve in an ever-evolving digital landscape with articles to assist family members of all ages.
Education and learning
Apps to e-learning platforms, discover how technology helps boost education.
Stay connected
Whether you're at home or on the go, there are lots of different ways to help keep your family connected.
Bundle plans for families
On a Telstra Essential or Premium plan? Add up to five Bundle plans to your household and connect your family for less.
Reward your family
With Telstra Plus, the more you spend, the more points you earn. Redeem them on must-have tech for your family.
Manage it all from your phone
Paying bills to managing your account, changing services to getting help, do it all from the My Telstra app.
Access for everyone
Better access to information about flexible low-cost options for people who need it most.
Telstra Foundation and our partners
Our commitment to young people
We want all children and young people to thrive in the digital world. That means improving their digital skills, their online safety and wellbeing and their access to essential services. Working with partners, we’ve committed to helping 1M children and young people to be more included, empowered and connected by 2030.
Report and protect with the eSafety Commissioner
Australia's independent regulator for online safety helps safeguard you from online harm. If you've experienced cyber bullying, cyber abuse, seen non-consensual images or material that promotes, incites, instructs or depicts abhorrent conduct, please report it to the eSafety Commissioner.
Let's get you connected
My Telstra app
Help made easy with the My Telstra app
Online help & support
Find answers to your frequently asked questions.
Multilingual support
Speak with us in your preferred language. We've got you covered.