Telstra payphones are more that just a way to make a call. For Australians in vulnerable circumstances, they are a lifeline.
We offer free Telstra Wi-Fi at all Wi-Fi-enabled payphones and free standard national and mobile calls from all Telstra payphones.
Telstra's Billing and Payment Assistance Program provides short-term relief to help customers in need of financial assistance stay connected with family and friends, support services, and employment opportunities.
The Telstra Top-Up program provides a Pre-Paid mobile recharge to people at increased risk of harm or disadvantage without financial assistance.
The program is available to community organisations and social service providers through Infoxchange's Specialist Homelessness Information Platform (SHIP), or Infoxchange's case management systems.
Telstra has partnered with the Women’s Services Network (WESNET), Australia’s peak body for domestic and family violence services, to help women impacted by domestic violence to stay safely connected. Telstra will provide smartphones, Pre-Paid credit, and information on the safe use of technology to WESNET who will distribute them to partner agencies across the country that work directly with clients impacted by domestic violence.
We can help you stay safely connected and provide access to the support you need. If you're in immediate danger call 000.
Learn how to protect your data, devices and online wellbeing from scams, malware and harmful content.
Providing an independent voice, championing customers in vulnerable circumstances, and holding Telstra to account.
